Morningstar Office from Morningstar, Inc.

Portfolio management platform with research, reporting, client management, and billing capabilities. Includes performance reporting, investment planning tools, and access to Morningstar's investment research and analytics.

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Product analysis by function

Portfolio Management Systems for Wealth Management

Platforms that help wealth managers construct, analyze, rebalance, and report on client investment portfolios.
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Client Management
(9 Yes /9 Known /12 Possible features)

Portfolio Construction & Management
(12 Yes /12 Known /13 Possible features)

Investment Research & Analysis
(10 Yes /10 Known /13 Possible features)

Risk Management
(11 Yes /11 Known /13 Possible features)

Performance Reporting
(12 Yes /12 Known /13 Possible features)

Financial Planning Integration
(12 Yes /12 Known /13 Possible features)

Trading & Order Management
(10 Yes /10 Known /13 Possible features)

Compliance & Regulatory
(6 Yes /6 Known /13 Possible features)

Technology & Integration
(10 Yes /11 Known /14 Possible features)

User Experience & Support
(12 Yes /12 Known /14 Possible features)

Client Relationship Management (CRM) Systems for Client Services

Platforms that manage client information, track interactions, and provide a comprehensive view of client relationships and account activities.
More Client Relationship Management (CRM) Systems More Client Services ...

Client Data Management
(0 Yes /0 Known /11 Possible features)

Interaction Tracking
(0 Yes /0 Known /10 Possible features)

360-Degree Client View
(0 Yes /0 Known /10 Possible features)

Workflow Automation
(0 Yes /0 Known /10 Possible features)

Compliance and Security
(0 Yes /0 Known /10 Possible features)

Analytics and Reporting
(0 Yes /0 Known /10 Possible features)

Integration and Extensibility
(0 Yes /0 Known /10 Possible features)

User Experience and Accessibility
(0 Yes /0 Known /9 Possible features)

Client Communication Tools
(0 Yes /0 Known /10 Possible features)

Service Case and Ticketing Management
(0 Yes /0 Known /10 Possible features)

Performance, Reliability, and Support
(0 Yes /0 Known /10 Possible features)

Fund Accounting Systems for Fund Operations

Software for calculating net asset values (NAVs), processing corporate actions, managing income distributions, and maintaining financial records for investment funds. These systems ensure accurate valuation of fund assets and liabilities.
More Fund Accounting Systems More Fund Operations ...

Core Fund Accounting Functionality
(0 Yes /0 Known /14 Possible features)

Corporate Actions Processing
(0 Yes /0 Known /13 Possible features)

Income Distribution and Allocation
(0 Yes /0 Known /12 Possible features)

Financial Reporting
(0 Yes /0 Known /11 Possible features)

Data Integration and Connectivity
(0 Yes /0 Known /12 Possible features)

User Experience and Workflow Automation
(0 Yes /0 Known /12 Possible features)

Compliance and Controls
(0 Yes /0 Known /11 Possible features)

Security and Data Protection
(0 Yes /0 Known /10 Possible features)

Performance, Scalability, and Availability
(0 Yes /0 Known /9 Possible features)

Pricing, Licensing, and Vendor Support
(0 Yes /0 Known /10 Possible features)

Customization, Extensibility, and Upgradability
(0 Yes /0 Known /9 Possible features)

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Client profile management Ability to create and maintain comprehensive client profiles with demographic, financial, and preference information		Platform provides client management, and the ability to maintain client profiles as part of its CRM features.
Relationship mapping Capability to map and visualize client relationships, family structures, and associated entities		Relationship mapping is available via family tree and household/entity management features, as listed on product documentation.
Client segmentation Tools to segment clients based on assets, revenue, risk profile, or custom criteria		Client segmentation by custom criteria is a reported feature of the platform for practice management.
Contact management System to track all client interactions, communications, and touchpoints		Contact management is integral to the CRM built into Morningstar Office.
Client onboarding workflow Structured process for onboarding new clients with necessary documentation and compliance checks		Client onboarding workflow including compliance and documentation is available, per product guides.
Digital client portal Self-service portal for clients to view portfolio information and interact with advisors		Digital client portal is offered for client self-service, as confirmed by solution overview.
Client documents repository Secure storage and organization of client documents and contracts		Document repository for secure client documents is advertised as a feature.
Communication preferences Management of client communication preferences and frequency		Supports management of client communication preferences in CRM.
Service level tracking Tools to monitor and ensure service level agreements are met for different client segments		No information available
Client retention analytics Metrics and tools to identify at-risk clients and support retention strategies		Analytics available to support client retention, including at-risk client identification.
Next best action recommendations AI-driven suggestions for appropriate next steps in client engagement		No information available
Client capacity Maximum number of client profiles the system can efficiently manage		No information available

Model portfolio construction Tools to create and maintain model portfolios for different investment strategies		Model portfolio construction and management are central investment functions per product details.
Asset allocation Functionality to design and implement strategic and tactical asset allocation		Asset allocation tools included as core portfolio construction features.
Portfolio rebalancing Automated or manual rebalancing tools to maintain target allocations		Automated and manual portfolio rebalancing supported as a standard feature.
Drift monitoring Tools to monitor portfolio drift from target allocations		Portfolio drift monitoring capabilities available according to documentation.
Tax harvesting Capability to identify and execute tax-loss harvesting opportunities		Tax harvesting available as a feature per platform documentation.
Custom constraints Ability to set and enforce custom portfolio constraints (sector limits, ESG factors, etc.)		Users can set and maintain custom portfolio constraints (sector, ESG, etc.) in the system.
Cash management Tools to manage cash positions and flows within portfolios		Cash management tools are built into the system per the product description.
Multi-currency support Capability to manage portfolios across multiple currencies		Multi-currency support is available for international portfolios as stated in system specifications.
Alternative investments integration Support for incorporating and tracking alternative investments in portfolios		Supports tracking of alternative investments in portfolios, per feature list.
Investment policy compliance Tools to ensure portfolios comply with client investment policy statements		Compliance with investment policy statements is supported through platform compliance tools.
What-if scenarios Capability to model different portfolio scenarios before implementation		Enables 'what-if' scenario modeling for portfolio construction and planning.
Bulk order generation Ability to generate orders across multiple portfolios efficiently		Bulk order generation is supported for efficient trade workflows as described on website.
Rebalancing speed Time required to analyze and generate rebalancing recommendations for portfolios		No information available

Security research database Comprehensive database of investment securities with detailed information		Includes access to Morningstar’s comprehensive security research database.
Market data integration Real-time or delayed market data feeds integrated into the platform		Market data integration, both delayed and real-time, is offered as part of the platform.
Fundamental analysis tools Tools for fundamental analysis of stocks, bonds, and other securities		Fundamental analysis tools are a core Morningstar Office capability.
Technical analysis Charts and tools for technical analysis of security price movements		Technical analysis functionality is supported within portfolio tools.
ESG screening Tools to screen and analyze investments based on environmental, social, and governance factors		ESG screening tools available via integration with Morningstar sustainability data.
Research report integration Integration with third-party research reports and analysis		Integration with Morningstar and third-party research reports is a key platform capability.
Customizable screening Ability to create and save custom screening criteria for investments		Customizable screening for investments is present in screening tools.
Investment ideas workflow Process for generating, evaluating, and implementing investment ideas		Investment ideas workflow, including research to implementation, is supported by the product.
Macroeconomic data analysis Tools to analyze and incorporate macroeconomic trends into investment decisions		Macroeconomic data integration for research and analysis is offered.
Alternative data sources Integration with alternative data sources for investment insights		No information available
AI-powered insights Machine learning tools to identify patterns and generate investment insights		No information available
Market sentiment analysis Tools to analyze market sentiment from news, social media, and other sources		Market sentiment analysis is available based on integrated news and research analysis.
Securities coverage Number of securities covered in the research database		No information available

Risk profiling Tools to assess and document client risk tolerance and capacity		Platform provides client risk profiling tools as part of financial planning.
Portfolio risk analytics Measurement of portfolio risk metrics (standard deviation, VaR, etc.)		Portfolio risk analytics including VaR and standard deviation, available within the analytics suite.
Stress testing Capability to stress test portfolios under different market scenarios		Stress testing can be performed on portfolios as documented by the platform help center.
Monte Carlo simulations Tools to run Monte Carlo simulations for portfolio outcomes		Monte Carlo simulation tools are an option for scenario analysis within financial planning.
Factor-based risk analysis Analysis of portfolio exposure to various risk factors		Supports factor-based risk analysis as a component of performance/risk reporting.
Concentration risk monitoring Tools to identify and monitor concentration risks in portfolios		Provides concentration risk monitoring among risk analytics features.
Downside protection tools Features to implement and monitor downside protection strategies		Various tools for downside protection tracking can be customized in the platform.
Liquidity risk management Tools to assess and manage portfolio liquidity risks		Portfolio and position liquidity risk management are supported by risk analytics.
Counterparty risk tracking Monitoring of exposure to various counterparties		No information available
Risk-adjusted performance metrics Calculation of risk-adjusted performance measures (Sharpe ratio, Information ratio, etc.)		Morningstar Office provides risk-adjusted performance metrics including Sharpe and Information Ratio.
Pre-trade compliance checks Automated checking of trades against risk parameters before execution		Pre-trade compliance checks are included in the trading and risk modules.
Risk exception alerting Automated alerts when portfolios exceed risk thresholds		Risk exception alerting is available through compliance module and custom reporting.
Scenario analysis capacity Number of different market scenarios available for stress testing		No information available

Performance calculation Accurate calculation of time-weighted and money-weighted returns		Performance calculation supports time-weighted and money-weighted returns.
Benchmark comparison Tools to compare portfolio performance against relevant benchmarks		Portfolio and account performance can be compared to relevant benchmarks.
Attribution analysis Performance attribution to identify sources of returns		Performance attribution analysis provided in reporting features.
Custom reporting Ability to create customized performance reports		Reports can be customized and scheduled, as confirmed by the platform capabilities.
Interactive dashboards Interactive dashboards for exploring performance data		Offers interactive dashboards for performance and analytics review.
Scheduled reporting Automated generation and distribution of scheduled reports		Automated and scheduled report generation/distribution are available.
Multi-period analysis Performance analysis across different time periods		Supports multi-period analysis in performance reporting.
Composite reporting Capability to create and report on performance composites		Composite reporting (GIPS composites, etc.) can be generated.
GIPS compliance Support for Global Investment Performance Standards compliance		Supports GIPS-compliant performance reporting.
Peer group comparison Tools to compare performance against peer groups		Peer group and benchmark comparisons can be set up in performance analytics.
Tax-aware reporting Performance reporting that accounts for tax impacts		Provides tax-aware and after-tax performance reporting.
Mobile reporting access Access to performance reports via mobile devices		Performance reports are accessible via mobile devices/web portal.
Report generation time Average time to generate comprehensive performance reports		No information available

Financial planning tools Integrated or connected tools for comprehensive financial planning		Includes comprehensive financial planning tools and integrations.
Goal-based planning Capability to define, track, and manage client financial goals		Goal-based planning is built into the client planning workflows.
Retirement planning Specialized tools for retirement scenario planning		Retirement planning modules are a featured capability.
Estate planning integration Features to incorporate estate planning considerations into wealth management		Estate planning inputs and reporting are provided in planning functions.
Tax planning Tools to optimize portfolio management for tax efficiency		Built-in tax planning and optimization tools are included.
Cash flow modeling Capabilities for projecting and analyzing client cash flows		Cash flow modeling as part of planning module is included.
Insurance needs analysis Tools to assess and incorporate insurance planning into wealth management		Insurance needs analysis as a planning feature is mentioned in documentation.
Education funding planning Features for planning and managing education funding goals		Education funding planning tools available within the financial planning module.
Plan vs. actual tracking Tools to compare actual results against financial plan projections		Provides tools for comparing plan vs. actual investment outcomes.
Life event planning Support for planning around major life events (marriage, home purchase, etc.)		Enables planning for life events like home purchase, marriage, etc.
Scenario comparison Ability to create and compare different planning scenarios		Supports scenario comparison in financial planning workflows.
Client-facing plan visualizations Interactive visualizations of financial plans for client presentations		Includes client-friendly plan visualizations.
Planning scenarios capacity Maximum number of planning scenarios that can be compared simultaneously		No information available

Order management system Comprehensive system for creating, tracking, and managing investment orders		Investment order management system provided as standard trading feature.
Trade execution Capabilities for executing trades directly or through connected systems		Supports direct trade execution and trading through connected brokerages.
Pre-trade compliance Automated checking of orders against compliance rules before execution		Pre-trade compliance included as part of compliance/trading module.
Allocation management Tools for managing the allocation of block trades across multiple accounts		Allows allocation management of block trades.
Trading algorithms Access to algorithmic trading strategies		Algorithmic trading options available for selected asset classes.
FIX connectivity Financial Information eXchange protocol support for connecting to trading venues		No information available
Multi-broker support Ability to route orders to multiple brokers and trading venues		Multi-broker support for routed trades exists per marketing documentation.
Trade cost analysis Tools to analyze and optimize trading costs		Provides post-trade analysis, including TCA.
Order staging and waves Capabilities for staging and releasing orders in waves		No information available
Trade settlement tracking Monitoring of trade settlement process and exceptions		Tracks trade settlement with exception reporting.
Trading calendar Integrated calendar of market trading days and holidays		Built-in trading calendar with holiday schedules.
Order approval workflow Configurable workflows for order review and approval		Order approval workflows can be configured for trading compliance.
Order processing capacity Maximum number of orders the system can process per minute		No information available

Regulatory reporting Tools for generating required regulatory reports		Regulatory reporting functionalities are integrated for compliance.
Compliance rule engine Configurable engine to define and enforce compliance rules		Configurable compliance rule engine is available.
AML/KYC integration Anti-Money Laundering and Know Your Customer compliance tools		AML/KYC workflow and compliance checks are included.
Suitability assessment Tools to assess and document investment suitability for clients		Suitability assessment can be performed and documented via compliance workflow.
Audit trail Comprehensive tracking of all system activities for audit purposes		Audit trail feature is available for compliance monitoring.
Fiduciary documentation Tools to document compliance with fiduciary responsibilities		No information available
Code of ethics monitoring Features to monitor and enforce code of ethics compliance		No information available
Personal trading oversight Tools to monitor personal trading activities of employees		No information available
Best execution analysis Analysis tools to demonstrate best execution practices		Best execution analysis tools are available in post-trade modules.
Compliance attestations Workflow for periodic compliance attestations and certifications		No information available
Regulatory updates service Service to keep compliance rules updated with regulatory changes		No information available
Exception management Process for identifying, tracking, and resolving compliance exceptions		No information available
Regulatory frameworks supported Number of different regulatory frameworks supported by the system		No information available

API availability Comprehensive APIs for integration with other systems		Comprehensive APIs provided for integration; API documentation publicly available.
Cloud deployment Availability of cloud-based deployment options		Cloud deployment options available for Morningstar Office, per marketing materials.
On-premises deployment Ability to deploy the system on-premises		Not as far as we are aware.* Product is cloud-based SaaS; on-premise deployment not supported.
Mobile compatibility Availability of mobile apps or responsive design for mobile devices		Mobile compatibility through responsive design and web/mobile access.
Single sign-on Support for enterprise single sign-on solutions		Supports SSO (single sign-on) using SAML and enterprise standards.
Data warehouse integration Ability to integrate with enterprise data warehouses		No information available
Custodian connectivity Pre-built integrations with major custodians		Connectors for integration with major custodians are built into platform.
CRM integration Integration capabilities with CRM systems		CRM integrations available (Salesforce and others per documentation).
Data import/export Tools for importing and exporting data in various formats		Data import/export supported via templates and various file types.
Customization capabilities Extent to which the system can be customized without vendor involvement		System is highly configurable at the user level for various workflows.
Disaster recovery Robust disaster recovery capabilities and processes		Disaster recovery capabilities described as enterprise grade in technical documentation.
Multi-factor authentication Support for multi-factor authentication methods		Multi-factor authentication supported out of the box.
System uptime Guaranteed system availability as per SLA		No information available
Database performance Speed of database query execution for common operations		No information available

Interface customization Ability for users to customize their interface and workflows		Offers interface and dashboard customization to the advisor user.
Role-based access control Granular control over user permissions based on roles		Role-based access control available (admin, advisor, assistant, etc).
Multi-language support Availability of the interface in multiple languages		Multi-language support stated for client-facing reports and advisor interface.
User training resources Comprehensive training materials and programs		Access to robust online training, webinars, and help documentation.
Support SLA Defined service level agreements for technical support		Support SLAs are described in customer onboarding collateral.
User community Active user community for knowledge sharing		Active community forums and knowledge base for users.
In-app guidance Contextual help and guidance within the application		In-app help and tooltips available throughout platform workflow.
Implementation services Professional services for system implementation		Professional implementation service provided for onboarding.
Regular updates Frequency and transparency of system updates and enhancements		Regular feature and security updates described in customer communications.
Sandbox environment Availability of sandbox or test environments		Sandbox/test environment available for select accounts (per support documentation).
Client success management Dedicated client success resources for ongoing support		Client success management team provided for high value clients.
User feedback mechanism Process for users to provide feedback and enhancement requests		Feedback tool available within platform for user suggestions.
Support response time Average time to first response for support tickets		No information available
Supported concurrent users Maximum number of concurrent users the system can support		No information available

Comprehensive Client Profiles Ability to store and display detailed information for each client, including personal, financial, and contact information.		No information available
Document Management Support for storing, organizing, and retrieving client-related documents and forms.		No information available
Data Enrichment Tools Integration or automatic population of client profiles with data from external and internal sources.		No information available
Custom Fields Ability to add company-specific fields to client profiles.		No information available
Advanced Search and Filtering Robust search functionality with multiple filter options to quickly locate client records.		No information available
Bulk Data Import/Export Support for importing or exporting client data in various formats (CSV, Excel, etc.).		No information available
Data Validation Automated checks and validation routines to ensure data quality and consistency.		No information available
Historical Record Keeping Maintains a comprehensive change history or audit trail for client data.		No information available
Multi-language Support Support for multiple languages in client data fields and interfaces.		No information available
Compliance Tagging Ability to tag and flag records for regulatory and compliance review.		No information available
Data Storage Capacity Total amount of client data and documents that can be stored.		No information available

Activity Logging Automatic or manual recording of client interactions (calls, emails, meetings, etc.).		No information available
Email Integration Ability to link and track email exchanges within client records.		No information available
Call Logging and Recording Support for logging calls and, where allowed, recording conversations.		No information available
Meeting Scheduling Integrated scheduling tools for arranging meetings with clients.		No information available
Notes and Attachments Add contextual notes and attach relevant files to each interaction.		No information available
Task Assignment Assign follow-up actions or tasks based on interactions.		No information available
Interaction Timeline Visual timeline display of all past client interactions.		No information available
Bulk Interaction Upload Ability to bulk upload historical interactions.		No information available
Activity Alerts Real-time notifications based on specific client activity or inactivity.		No information available
Interaction Storage Duration Duration for which interaction records are stored and accessible.		No information available

Account Aggregation Aggregates data from multiple accounts, consolidating positions, balances, and activities in one view.		No information available
Real-Time Updates Dashboards and client views update dynamically with live data.		No information available
Relationship Mapping Visual and data tools to map associations between clients, households, and related entities.		No information available
Portfolio Overview Summary view of client portfolios, holdings, and risk exposure.		No information available
Service Case Overview Unified access to service tickets and requests related to each client.		No information available
Custom Dashboard Widgets Allow users to tailor dashboard content to individual preferences.		No information available
Client Segmentation Filters and visualizations to quickly group and analyze clients by segment or profile.		No information available
Cross-Channel Activity Shows client activity across email, phone, chat, web, and mobile touchpoints.		No information available
KPIs at a Glance Displays key performance indicators relevant to client health and engagement.		No information available
Time to Load Dashboard Time required to fully load and render the 360-degree client view.		No information available

Onboarding Automation Automates steps in the client onboarding process based on pre-defined rules.		No information available
Task Automation Automatically generates reminders, assignments, and escalations.		No information available
Approval Routing Configurable multi-step approval flows for sensitive transactions or documentation.		No information available
Custom Workflow Builder Drag-and-drop interface for creating custom workflow templates.		No information available
Service Ticket Automation Automates assignment and routing of client service tickets.		No information available
Document Generation Automatically generates standardized documents for client requests.		No information available
SLA Tracking Tracks workflow adherence to service level agreements.		No information available
Workflow Audit Logs Detailed tracking of workflow actions and status changes.		No information available
Concurrent Workflows Number of workflows that can be executed in parallel.		No information available
Average Task Completion Time Average time required for an automated workflow to complete a standard task.		No information available

Role-Based Access Controls Granular user access permissions, ensuring only authorized users access sensitive data.		No information available
Audit Trail Comprehensive logs of user activities and changes in the platform.		No information available
Data Encryption Data encrypted at rest and in transit according to industry standards.		No information available
2-Factor Authentication Support for two-factor (2FA) or multi-factor authentication (MFA).		No information available
Regulatory Reporting Integration with required regulatory systems for reporting and compliance filings.		No information available
Client Consent Management Capture and store records of required consents and data handling preferences.		No information available
Data Retention Policies Configure how long records are retained in accordance with regulations.		No information available
Third-Party Access Controls Monitor, restrict, and log third-party system integrations and access.		No information available
Anonymization and Pseudonymization Tools Support for making data non-attributable for testing or analytics.		No information available
Number of Compliance Certifications Count of third-party compliance certifications (e.g., ISO, SOC2).		No information available

Standard Report Library Built-in set of common reports (activity, contact, pipeline, etc.).		No information available
Custom Report Builder User-friendly interface for building bespoke reports.		No information available
Interactive Dashboards Dynamic, visual dashboards with drill-down capability.		No information available
Scheduled Reports Ability to automatically deliver reports on a defined schedule.		No information available
Export Data Formats Range of export options for report outputs (PDF, CSV, XLSX, etc.).		No information available
Real-Time Analytics Support for near real-time data visualization and analysis.		No information available
KPI Customization Set and monitor key performance indicators relevant to client service.		No information available
Analytics API Access Programmatic access to analytics for integration with other systems.		No information available
Number of Concurrent Reports How many reports can be generated simultaneously.		No information available
Report Generation Time Average time to produce standard analytical reports.		No information available

API Availability Comprehensive API access for data exchange and process integration.		No information available
Third-Party App Marketplace Catalog of pre-built integrations with popular fintech and productivity tools.		No information available
Open Data Standards Support for widely accepted data exchange standards (FIX, OFX, REST, etc.).		No information available
Single Sign-On (SSO) Integrate with directory services for unified credential management.		No information available
Webhooks Configurable webhooks for real-time system notifications and triggers.		No information available
Custom Plug-In Support Extend system with in-house or third-party plug-ins and extensions.		No information available
Batch Data Sync Scheduler and tools for batch synchronization of large data sets.		No information available
Integration Monitoring Visibility and alerts regarding integration health and data flow.		No information available
Concurrent Integration Limit Maximum number of concurrent system integrations supported.		No information available
Mean Integration Response Time Average response time for key API calls or integrations.		No information available

Mobile Responsiveness Optimized interface for use on mobile devices.		No information available
Accessibility Compliance Adherence to accessibility standards (e.g., WCAG) for users with disabilities.		No information available
User Personalization Support for tailored views, notifications, and navigation per user.		No information available
Contextual Help In-app help, tooltips, guides, and tutorials.		No information available
Multi-Window Support Ability to use multiple windows or tabs without session conflicts.		No information available
Localization Support for multiple languages and regional formats.		No information available
End-User Training Tools Library of learning resources and onboarding modules.		No information available
User Session Timeout Setting Duration after which an idle user is automatically logged out.		No information available
Page Load Speed Average time to load main user interface pages.		No information available

Secure Messaging End-to-end encrypted chat or messaging with clients within the platform.		No information available
Bulk Email Campaigns Ability to create and send targeted email campaigns to clients.		No information available
SMS Integration Direct messaging via SMS to clients’ registered numbers.		No information available
E-Document Delivery Securely send statements, disclosures, and other documents to clients.		No information available
Campaign Analytics Track open rates, clicks, and engagement for outbound communications.		No information available
Automated Reminders System-generated reminders for pending actions or documents.		No information available
Template Management Central management of approved email and message templates.		No information available
Opt-In/Opt-Out Management Maintain compliant records of client marketing communication preferences.		No information available
Concurrent Campaign Limit Maximum number of simultaneous outbound campaigns.		No information available
Message Delivery Time Average time for messages to be delivered to clients.		No information available

Case Creation Automation Auto-generation of service cases from incoming emails or client messages.		No information available
Priority and Categorization Support for tagging tickets by priority and type for routing and handling.		No information available
Assignment Rules Automated or manual assignment of cases to the appropriate team or individual.		No information available
SLAs and Escalation Rules Configurable SLAs and escalation triggers for overdue cases.		No information available
Case Resolution Workflows Guided workflows for efficient problem investigation and resolution.		No information available
Internal Notes and Collaboration Private notes, file sharing, and team chat on each ticket.		No information available
Client Portal Access Clients can view, update, and track their own tickets online.		No information available
Case Closure Feedback Collect client satisfaction feedback upon case resolution.		No information available
Active Case Limit Maximum number of open service cases the system can manage simultaneously.		No information available
Average Case Resolution Time Mean turnaround time for resolving standard support tickets.		No information available

System Uptime SLA Contractually guaranteed percentage of system availability.		No information available
Disaster Recovery and Backup Automated data backup and rapid failover capabilities.		No information available
24/7 Support Availability Access to technical support around the clock.		No information available
Response Time Guarantee Average time to respond to critical support requests.		No information available
User Community Portal Online forum and help center for users to share solutions.		No information available
Regular Software Updates Commitment to periodic updates and enhancements.		No information available
Performance Monitoring Tools Built-in utilities to monitor system health and usage.		No information available
Incident Notification Immediate alerts to administrators for system issues.		No information available
System Scalability Capacity to expand concurrent users or data usage without significant degradation.		No information available
Peak Concurrent User Support Maximum number of users supported simultaneously under full load.		No information available

Net Asset Value (NAV) Calculation Automated computation of NAV for funds, incorporating all relevant assets and liabilities.		No information available
Multi-currency Accounting Ability to process transactions and holdings in multiple currencies.		No information available
Double-Entry Bookkeeping Support for double-entry accounting principles to ensure accurate record-keeping.		No information available
Cash and Position Reconciliation Automated daily matching of cash balances and securities positions against custodians/brokers.		No information available
Expense Accruals Automated recognition and accrual tracking of fund expenses and fees.		No information available
Income Recognition Recognition and allocation of dividends, interest, and other income streams.		No information available
Custom Chart of Accounts Flexible setup and management of account structures specific to fund requirements.		No information available
Accounting Period Management Handling and control over multiple open/close accounting periods.		No information available
Portfolio Valuation Frequency The frequency with which the system can value portfolios (e.g., daily, weekly, monthly).		No information available
Scalability Maximum number of funds or portfolios the system can handle concurrently.		No information available
Real-Time Processing Ability to process and update accounting entries in real time versus end-of-day batches.		No information available
Sub-ledger Support Capability to maintain detailed sub-ledgers for specific asset types or activities.		No information available
Audit Trail Comprehensive tracking of all changes, edits, and transactions for audit purposes.		No information available
Fund Structures Supported Number of fund structures the system can accommodate (e.g., open-ended, closed-ended, umbrella, segregated mandate).		No information available

Automated Event Capture Integration or feed for identifying and importing corporate action events.		No information available
Voluntary/ Mandatory Action Handling Ability to process both voluntary and mandatory events (e.g., tender offers, stock splits).		No information available
Entitlement Calculation Accurate calculation of holdings impact and entitlements for all corporate actions.		No information available
Event Notification Automated alerts and workflows for pending and processed events.		No information available
Multiple Event Processing Speed The system’s capacity to process multiple concurrent corporate actions.		No information available
Historical Corporate Actions Handling Ability to recognize and correct for past or missed corporate events.		No information available
Market Data Integration Capability to import corporate action data from market data vendors.		No information available
Undo/Redo Processing Functionality to reverse or correct processed corporate action events as needed.		No information available
Multi-class Share Support Handle actions across different share classes efficiently.		No information available
SWIFT Corporate Actions Messaging Support for receiving and sending corporate actions via SWIFT formats.		No information available
Audit Logging of Corporate Actions Audit trail specifically for all corporate action processes.		No information available
Manual Input Options Facility for users to manually input or override corporate action details.		No information available
Tax Impact Calculation Automated calculation and booking of tax implications linked to corporate actions.		No information available

Automated Distribution Schedule Scheduling of recurring or one-off income distributions, including frequency and amount.		No information available
Income Allocation Methods Support for various allocation methods (pro-rata, FIFO, LIFO, custom rules).		No information available
Gross/Net Distribution Processing Ability to compute both gross and net amounts for distribution to investors.		No information available
Dividend Reinvestment Support Automatic reinvestment of income distributions into fund units.		No information available
Multi-Tier Shareholder Structures Support for allocating and processing income across different shareholder classes, tranches, or series.		No information available
Tax Withholding Calculations Automated withholding and reporting of taxes on distributions.		No information available
Payment Channel Options Ability to distribute via multiple channels (ACH, cheque, SWIFT, etc.).		No information available
Distribution Frequency Options Number of different frequency settings supported (e.g., daily, weekly, monthly, quarterly, annual).		No information available
Dynamic Allocation Adjustment Ability to adjust allocations based on shareholder changes or corrections post-calculation.		No information available
Reporting on Distributions Automated generation of reports detailing distribution calculations and payments.		No information available
Ex-Date/Record-Date Processing Automated processing of distributions based on relevant ex-dates and record-dates.		No information available
Custom Distribution Rules Support for user-defined or fund-specific income distribution logic.		No information available

Standard Financial Statements Automated production of balance sheets, income statements, and cash flow statements.		No information available
Custom Report Builder Users can define, build, and save customized financial and regulatory reports.		No information available
Automated Regulatory Reporting Out-of-the-box support for regulatory templates (e.g., SEC, UCITS, AIFMD, IFRS).		No information available
Multi-period Comparative Reporting Produce reports with side-by-side comparisons over multiple reporting periods.		No information available
Export Formats Number of report output formats supported (PDF, Excel, XML, XBRL, etc.).		No information available
Scheduled Report Distribution Automated emailing or uploading of reports to stakeholders or regulatory portals.		No information available
Drill-down Reporting Interactive reporting with the ability to drill-down to transaction-level data.		No information available
Audit Confirmation Letters Support Automatic generation and distribution of audit confirmation letters.		No information available
Customizable Disclosure Notes Ability to add custom notes/disclosures to financial statements.		No information available
Reconciliation Reports Automated production of cash/position reconciliation reports for audit and compliance.		No information available
User Access Controls over Reports Granular control over who can view, edit, or distribute reports.		No information available

Morningstar Office from Morningstar, Inc.

Product analysis by function

Portfolio Management Systems for Wealth Management

Client Management (9 Yes /9 Known /12 Possible features)

Portfolio Construction & Management (12 Yes /12 Known /13 Possible features)

Investment Research & Analysis (10 Yes /10 Known /13 Possible features)

Risk Management (11 Yes /11 Known /13 Possible features)

Performance Reporting (12 Yes /12 Known /13 Possible features)

Financial Planning Integration (12 Yes /12 Known /13 Possible features)

Trading & Order Management (10 Yes /10 Known /13 Possible features)

Compliance & Regulatory (6 Yes /6 Known /13 Possible features)

Technology & Integration (10 Yes /11 Known /14 Possible features)

User Experience & Support (12 Yes /12 Known /14 Possible features)

Client Relationship Management (CRM) Systems for Client Services

Client Data Management (0 Yes /0 Known /11 Possible features)

Interaction Tracking (0 Yes /0 Known /10 Possible features)

360-Degree Client View (0 Yes /0 Known /10 Possible features)

Workflow Automation (0 Yes /0 Known /10 Possible features)

Compliance and Security (0 Yes /0 Known /10 Possible features)

Analytics and Reporting (0 Yes /0 Known /10 Possible features)

Integration and Extensibility (0 Yes /0 Known /10 Possible features)

User Experience and Accessibility (0 Yes /0 Known /9 Possible features)

Client Communication Tools (0 Yes /0 Known /10 Possible features)

Service Case and Ticketing Management (0 Yes /0 Known /10 Possible features)

Performance, Reliability, and Support (0 Yes /0 Known /10 Possible features)