FIS Client Onboarding from FIS Global

Offers an integrated platform that automates the onboarding process, ensures compliance, and includes risk assessment tools to streamline service delivery.

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Product analysis by function

Client Onboarding Solutions for Client Services

Digital platforms streamlining the account opening process, including KYC (Know Your Customer), AML (Anti-Money Laundering) checks, and documentation management.
More Client Onboarding Solutions More Client Services ...

Account Creation & Onboarding
(0 Yes /0 Known /14 Possible features)

KYC (Know Your Customer) & Identity Verification
(0 Yes /0 Known /14 Possible features)

AML (Anti-Money Laundering) Screening
(0 Yes /0 Known /14 Possible features)

Documentation & Data Collection
(0 Yes /0 Known /14 Possible features)

Integration & APIs
(0 Yes /0 Known /14 Possible features)

User Experience & Accessibility
(0 Yes /0 Known /14 Possible features)

Compliance & Regulation
(0 Yes /0 Known /14 Possible features)

Workflow & Process Automation
(0 Yes /0 Known /14 Possible features)

Analytics, Reporting & Monitoring
(0 Yes /0 Known /14 Possible features)

Security & Data Protection
(0 Yes /0 Known /14 Possible features)

Scalability & Performance
(0 Yes /0 Known /14 Possible features)

Support, Maintenance & Vendor Management
(0 Yes /0 Known /14 Possible features)

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Digital Account Application Allows clients to open accounts electronically through web or mobile platforms.		No information available
Progress Tracking Displays onboarding progress for clients and staff in real time.		No information available
Pre-filled Forms Automatically fills client forms with known or previously entered data.		No information available
Multi-language Support Provides onboarding platform in multiple languages.		No information available
Multi-currency Support Supports accounts across various currencies.		No information available
Customizable Workflows Allows configuration of onboarding steps and requirements per client type.		No information available
Branch/Channel Integration Supports initiation at branch, online, or hybrid channels.		No information available
Bulk Onboarding Enables onboarding of multiple clients in batch.		No information available
Onboarding Time Average time to complete an account opening process.		No information available
Account Types Supported Different types of client accounts supported (e.g., individuals, corporates, trusts).		No information available
Referral Tracking Tracks referral sources and incentives in onboarding.		No information available
Cross-device Continuity Clients can start onboarding on one device and resume on another.		No information available
Error Validation & Guidance Automatically detects errors and provides in-form guidance.		No information available
API Integration for CRM Connects onboarding process with existing client management systems.		No information available

Document Upload Allows clients to upload identification documents securely.		No information available
eKYC Integration Supports electronic KYC data sources for instant verification.		No information available
Biometric Verification Uses selfie, face match or fingerprint for identity confirmation.		No information available
OCR Extraction Extracts data from documents using Optical Character Recognition.		No information available
Video KYC Supports client interviews or ID validation through video chat.		No information available
Sanctions & Watchlist Screening Screens client against global blacklists, sanctions and PEP lists.		No information available
Proof of Address Handling Verifies and stores client proof of address.		No information available
Auto-Fail/Flag Criteria Automatically flags or blocks applications with suspect information.		No information available
Name Matching Quality Level of accuracy in matching client names to watchlists.		No information available
Age Verification Checks client meets minimum age requirements.		No information available
Source of Funds Collection Collects data on the origin of client funds.		No information available
Real-time KYC Decision Gives instant pass/fail approval for KYC checks.		No information available
KYC Reuse Frequency Allows reuse of existing KYC data for returning clients.		No information available
Third-Party Verification Integration Integrates with external KYC, ID, or background-check providers.		No information available

Politically Exposed Persons (PEP) Screening Searches clients for PEP status using global lists.		No information available
Transaction Pattern Analysis Analyzes historical client transactions for anomalies.		No information available
Adverse Media Screening Checks clients against negative media databases.		No information available
Custom AML Rules Engine Supports creation and management of custom AML rules.		No information available
Dynamic Risk Scoring Assigns risk scores to clients based on profile attributes and behaviors.		No information available
False Positive Rate The proportion of alerts triggered in error by AML screening.		No information available
Automated Suspicious Activity Report (SAR) Filing Generates and submits SARs automatically for relevant cases.		No information available
Continuous Monitoring Ongoing surveillance for suspicious patterns during and after onboarding.		No information available
Regulatory Database Updates Frequency of updates to sanction, PEP, and watchlist sources.		No information available
Alert Escalation Workflow Automated workflows for timely escalation of AML alerts.		No information available
Audit Logging of AML Actions Keeps a secure, complete log of AML-related actions.		No information available
Geographic Risk Assessment Evaluates client risk based on country/jurisdiction.		No information available
Real-Time AML Checks Performs AML screening in real time during onboarding.		No information available
AML Screening Coverage Number of countries/jurisdictions covered by AML screening.		No information available

Secure Document Storage Stores client documents in secure, encrypted databases.		No information available
Drag-and-Drop Upload Allows clients to easily upload required documentation.		No information available
Document Format Support Accepts a wide range of file types and sizes.		No information available
Version Control Tracks changes and maintains history of document uploads.		No information available
Automated Document Expiry Alerts Notifies staff or clients when documents are out-of-date.		No information available
In-Platform Documentation Checklist Guides clients to provide required documents for their account type.		No information available
Bulk Document Handling Processes multiple documents at once (e.g. corporate onboarding).		No information available
Digital Signature Capture Supports electronic signature for contracts and agreements.		No information available
Data Extraction Automation Automates data capture from uploaded documents.		No information available
Document Retention Policy Automation Automates document deletion or archiving according to compliance policy.		No information available
Personal Data Masking Masks sensitive information on stored or displayed documents.		No information available
Document Validation Rate Proportion of documents automatically validated by the system.		No information available
Mobile Document Capture Enables document upload via mobile camera with cropping and enhancement.		No information available
Data Entry Field Validation Checks format and completeness of client-entered data.		No information available

Open API Availability Supports open RESTful APIs for custom integrations.		No information available
Core Banking Integration Links onboarding to core banking/brokerage systems for seamless account provisioning.		No information available
Third-party Middleware Support Supports integration with middleware and other orchestration tools.		No information available
KYC/AML Provider Connections Out-of-the-box connections to KYC and AML data/verification providers.		No information available
CRM Integration Synchronizes data with customer relationship management systems.		No information available
eSignature Service Integration Built-in integrations with external e-signature providers.		No information available
Real-Time Data Sync Pushes onboarding data in real time to connected systems.		No information available
Webhooks/Notifications Supports automated callbacks or notifications to external systems.		No information available
SCIM/Directory Integration Supports enterprise identity directories for user sync and SSO.		No information available
SSO/SAML Authentication Enables single sign-on for advisors and staff.		No information available
Data Import/Export Tools Allows bulk migration into/out of the onboarding system.		No information available
Custom Web Portal Widgets Embeddable onboarding components into external portals.		No information available
Integration Throughput Number of API calls or integration operations supported per second.		No information available
Event-Driven Workflow Triggers Support for automating workflows based on system events.		No information available

Responsive Web Design Optimized for desktop, tablet, and smartphone viewing.		No information available
Accessibility Compliance Adheres to WCAG or other accessibility standards (e.g., screen reader support).		No information available
Guided Walkthroughs Provides dynamic, step-by-step onboarding assistance.		No information available
Live Chat Support Integration Embedded chat functionality for real-time support.		No information available
Personalized Client Dashboards Custom onboarding status and document request views.		No information available
Task Reminders Automated onboarding reminders via email/SMS/in-app alerts.		No information available
Satisfaction Feedback Collection Built-in tools to survey client experience and collect feedback.		No information available
Multi-Lingual Forms Forms available in several languages for client comfort.		No information available
Progress Save and Resume Clients can pause and resume onboarding without data loss.		No information available
Average User Steps to Completion Average number of screens/entries required for onboarding completion.		No information available
Mobile App Availability Onboarding can be completed through a iOS/Android app.		No information available
PDF Generation of Completed Applications Produces client-ready downloadable/printable PDFs post-onboarding.		No information available
Session Timeout Handling Manages long or abandoned sessions with appropriate alerts.		No information available
Dark Mode User interface supports dark/light visual themes.		No information available

Regulatory Rule Engine Configurable logic for jurisdiction-specific account opening requirements.		No information available
Audit Trail Comprehensive logs of all significant onboarding actions and changes.		No information available
GDPR/CCPA Compliance Tools Supports compliance with data privacy and protection regulations.		No information available
Reporting to Regulators Automated and scheduled submission of required regulatory reports.		No information available
Retention Policy Configuration Flexible setup of data/document retention as per regulation.		No information available
Consent Management Records and manages client consent for data processing.		No information available
Multi-jurisdiction Support Adapts onboarding for multiple countries’ legal requirements.		No information available
Role-based Access Controls Defines staff authority levels by account/role.		No information available
Sanctions List Auto-Update Frequency Frequency of automatic updates for regulatory lists.		No information available
Privacy Notice Customization Allows custom messaging and documentation of privacy policies.		No information available
Real-time RegTech Updates Automatic updates for new compliance policies and rules.		No information available
Encrypted Data Transmission All data transfer encrypted end-to-end.		No information available
Compliance Dashboard Centralized overview of ongoing compliance metrics/status.		No information available
Exception Management Workflows for managing regulatory exceptions and overrides.		No information available

Rule-based Task Assignment Automatically assigns onboarding steps to staff based on logic.		No information available
Automated Approval Routing Forwards cases through approval chains per requirements.		No information available
Escalation Triggers Automatic escalation of pending or failed onboarding cases.		No information available
Workflow Visualization Graphical dashboards showing process flows and bottlenecks.		No information available
Event-Driven Notifications Automated alerts for status changes or required actions.		No information available
Bulk Processing Capacity Maximum number of onboarding cases handled simultaneously.		No information available
Custom Task Types Ability to introduce new types or categories of onboarding work.		No information available
Parallel Task Execution Supports concurrent processing of independent tasks.		No information available
Automated Data Validation Checks data for accuracy before moving to the next step.		No information available
SLAs and Turnaround Time Tracking Tracks time to completion of each step versus service targets.		No information available
Task Completion Analytics Reports on task status, rates, and completion times.		No information available
Self-Service Process Initiation Allows clients to initiate processes without staff involvement.		No information available
Custom Process Templates Library of reusable workflow templates.		No information available
Process Exception Handling Rate Proportion of tasks completed with human intervention.		No information available

Real-time Reporting Instant access to live onboarding metrics.		No information available
Onboarding Funnel Analytics Tracks conversion, drop-off, and completion rates.		No information available
Custom BI Report Builder Drag-and-drop/dashboard-style report and analytics builder.		No information available
Audit-Ready Logs Maintains audit logs for all major actions/events.		No information available
Automated Exception Reports Scheduled exception/outlier detection and reporting.		No information available
Export to Excel/CSV/PDF Exports all analytics and records to standard formats.		No information available
Alert Threshold Customization Set custom thresholds for real-time alerts or reports.		No information available
Historical Data Retention Duration Period for which analytics data is stored for review/reporting.		No information available
Custom Dashboard Widgets Configurable widgets to add/remove analytics on dashboards.		No information available
Automated Compliance Reporting Generates regulatory reports automatically from onboarding data.		No information available
Team Performance Metrics Compares staff/team onboarding rates and efficiency.		No information available
Conversion Rate Tracking Tracks percentage of started-to-completed onboardings.		No information available
Time to Approval Measures average time from submission to approval.		No information available
Error/Issue Logging Automatically logs operational issues or errors for review.		No information available

AES-256 Encryption Industry-standard encryption for data at rest and in transit.		No information available
Multi-factor Authentication (MFA) Requires users to authenticate with multiple credentials.		No information available
Penetration Testing Frequency Frequency of external independent penetration test audits.		No information available
Vulnerability Scanning Regular scans for known vulnerabilities in the application.		No information available
Data Loss Prevention Features Automated detection and blocking of unauthorized data exfiltration.		No information available
SSO/OAuth Support Supports single sign-on and OAuth credentials.		No information available
ISO 27001/SOC 2 Compliance Certified with or conforms to major international security standards.		No information available
Activity & Access Monitoring Monitors and logs all access attempts and activity.		No information available
User Access Reviews Scheduled auditing of user permissions and access.		No information available
Secure Download/Print Controls Restricts and audits downloads or prints of sensitive documents.		No information available
Field-level Data Encryption Sensitive fields (e.g., SSN, passport number) encrypted individually.		No information available
Client-side Encryption Encryption applied before data leaves end-user devices.		No information available
Data Breach Notification Automation Automates regulatory and client notification in the event of a breach.		No information available
Secure Data Wipe Supports secure deletion of client data and documents.		No information available

Concurrent User Capacity Maximum number of users supported at once.		No information available
System Uptime SLA Guaranteed percentage of system operational time.		No information available
Onboarding Throughput Number of onboarding applications processed per hour.		No information available
Geographically Redundant Hosting Supports data center redundancy in multiple regions.		No information available
Automated Load Balancing Distributes workloads for high performance.		No information available
Cloud Native Architecture Built using scalable, cloud infrastructure.		No information available
Zero Downtime Maintenance Capability Upgrades and patches without taking platform offline.		No information available
Performance Monitoring Dashboards Live metrics such as response time and error rates.		No information available
Queueing and Autoscaling Automatic scaling based on demand, with queueing for excess load.		No information available
Disaster Recovery RTO/RPO Maximum Recovery Time/Point Objectives after a disaster.		No information available
API Rate Limiting Configurable limits for external integrations to maintain performance.		No information available
Processing Latency Average time to process a single onboarding application.		No information available
Outage Notification Speed Time taken to notify stakeholders of platform outages.		No information available
Data Partitioning/Segmentation Allows isolation of data for business lines or legal entities.		No information available

24/7 Client & Staff Support Around-the-clock vendor support for technical and procedural queries.		No information available
Dedicated Account Manager Named relationship manager for the brokerage firm.		No information available
Custom Implementation Services Availability of professional services for onboarding rollout.		No information available
Online Knowledge Base Comprehensive self-help and learning materials.		No information available
End-User Training Delivery Structured client or staff onboarding training programs.		No information available
SLA for Incident Resolution Guaranteed maximum vendor response times for incidents.		No information available
Product Update Roadmap Published and transparent release roadmap for clients.		No information available
Custom Feature Request Channels Clients can submit and track requests for new features.		No information available
Release Notes & Changelog Access Proactive communication of new/enhanced features.		No information available
Service Health Monitoring Portal Live status and incident tracking for the platform.		No information available
Escalation Matrix for Support Documented escalation path for unresolved support issues.		No information available
Multi-Channel Support (email/phone/chat) Support delivered over several communication channels.		No information available
Annual Review Meetings Scheduled business/technical review with vendor.		No information available
Third-Party Audit Availability Audit reports and certifications available to clients.		No information available

FIS Client Onboarding from FIS Global

Product analysis by function

Client Onboarding Solutions for Client Services

Account Creation & Onboarding (0 Yes /0 Known /14 Possible features)

KYC (Know Your Customer) & Identity Verification (0 Yes /0 Known /14 Possible features)

AML (Anti-Money Laundering) Screening (0 Yes /0 Known /14 Possible features)

Documentation & Data Collection (0 Yes /0 Known /14 Possible features)

Integration & APIs (0 Yes /0 Known /14 Possible features)

User Experience & Accessibility (0 Yes /0 Known /14 Possible features)

Compliance & Regulation (0 Yes /0 Known /14 Possible features)

Workflow & Process Automation (0 Yes /0 Known /14 Possible features)

Analytics, Reporting & Monitoring (0 Yes /0 Known /14 Possible features)

Security & Data Protection (0 Yes /0 Known /14 Possible features)

Scalability & Performance (0 Yes /0 Known /14 Possible features)

Support, Maintenance & Vendor Management (0 Yes /0 Known /14 Possible features)