Empowers organizations to manage KYC processes, assess risks, and monitor transactions for compliance with specific regulations, making it easier to adapt to new requirements.
Platforms for verifying customer identities, assessing risk, and meeting regulatory requirements for customer onboarding.
More Know Your Customer (KYC)
More Compliance ...
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Document Verification Verifies government-issued identity documents such as passports, driver's licenses, or identity cards. |
ACTICO Compliance Suite documentation and marketing indicate inclusion of document verification capabilities for KYC compliance. | |
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Biometric Authentication Uses facial recognition, fingerprints, or other biometrics for identity validation. |
Product documentation mentions biometric options for KYC. | |
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Liveness Detection Validates that a real person is present during the verification process to prevent spoofing. |
No information available | |
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Data Cross-Checking Automatically cross-checks customer data against third-party databases or watchlists. |
Data cross-checking against external sources and watchlists is listed in solution features. | |
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Optical Character Recognition (OCR) Extracts and auto-fills information from documents using OCR technology. |
OCR is noted as an extraction tool for onboarding in the product briefs. | |
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Verification Speed Average time taken to verify identity documents and update status. |
No information available | |
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Multi-Language Support Supports document types and interfaces in multiple languages. |
Solution supports multiple language onboarding and document types as per product site. | |
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Video Verification Enables recorded or live video sessions for compliance with regulatory requirements. |
No information available | |
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Name Matching Accuracy Rate at which the system accurately matches submitted names against government data. |
No information available | |
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Geolocation Check Confirms the customer's location during onboarding. |
Geolocation checks are part of digital KYC features per public product materials. |
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Automated Risk Scoring System assigns risk scores based on customer profiles and behaviors. |
Automated risk scoring is a core function of ACTICO's suite per website and product documentation. | |
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PEP Screening Checks for Politically Exposed Persons among customers. |
PEP screening explicitly cited in the product's AML & screening capabilities. | |
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Sanctions and Watchlist Screening Verifies customers against domestic and international sanctions lists. |
Sanctions and watchlist screening is a well-documented feature in ACTICO for KYC/AML. | |
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Adverse Media Checks Automated scanning for negative news regarding the customer or entity. |
Adverse media checks are included under customer and transaction screening in the suite. | |
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Custom Risk Rules Bank can configure custom criteria for risk assessment. |
Customizable risk rules are described in ACTICO's risk assessment engine. | |
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Transaction Monitoring Integration Integrates customer risk scores with transaction monitoring systems for continuous compliance. |
Integration to transaction monitoring is a selling point as highlighted in suite integrations. | |
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Ongoing Due Diligence Frequency Frequency with which ongoing due diligence checks are automatically performed. |
No information available | |
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Risk Scoring Algorithm Transparency Provides auditability and explainability for risk score decisions. |
Transparency and auditability of risk scoring algorithm is positioned as a differentiator in ACTICO market materials. | |
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Alert Generation Rate The average number of risk or compliance alerts generated per month. |
No information available | |
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Remediation Workflow Enables escalation and case management for high-risk findings. |
Remediation workflow/case management is included for KYC/AML investigations, per site and datasheets. |
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Data Encryption at Rest Customer data is encrypted when stored in databases. |
Product is designed for compliance, and documentation/statements confirm encryption at rest. | |
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Data Encryption in Transit All communications and data transfers are encrypted. |
Encryption in transit (TLS/SSL) is included in security whitepapers and datasheets. | |
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Role-Based Access Control Granular control of access levels for different users and roles. |
Role-based access is a standard compliance requirement and is highlighted under ACTICO’s controls. | |
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Audit Trails Comprehensive logging of all user activities for compliance monitoring. |
Audit trails are featured for compliance oversight. | |
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Data Retention Policy Management Configurable policies for how long KYC data is retained. |
Configurable data retention policy mentioned in compliance management section. | |
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GDPR Compliance Product is compliant with European Union General Data Protection Regulation. |
ACTICO states GDPR compliance per company resources. | |
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Data Anonymization Ability to anonymize personal data for analysis or testing. |
No information available | |
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Consent Management Mechanisms for capturing and tracking customer consent for data usage. |
Capturing and tracking of consent included within the KYC module. | |
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Incident Response Time Average time to respond to data breach or privacy incident. |
No information available | |
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Third-Party Audit Certifications Availability of SOC 2, ISO 27001, or similar security certifications. |
SOC 2 and ISO 27001 certifications referenced in ACTICO Trust Center and legal compliance pages. |
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Automated Regulatory Reporting Generates and submits compliance reports automatically. |
Automated regulatory reporting appears in product documentation for compliance needs. | |
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Country-Specific Compliance Modules Supports legal requirements unique to different jurisdictions. |
Support for country/jurisdiction-specific compliance modules is detailed for global banks. | |
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Audit Logs Stores detailed, tamper-evident records of actions for regulatory audits. |
Audit logs are provided for regulatory review and product compliance. | |
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Change Management Logging Tracks all system configuration and policy changes. |
No information available | |
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Regulatory Update Alerts Notifies users of regulatory or legal changes affecting compliance processes. |
No information available | |
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SAR/CTR Filing Automation Supports Suspicious Activity Report (SAR) and Currency Transaction Report (CTR) generation and filing. |
SAR/CTR automation is a documented feature for AML regulatory compliance. | |
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Regulatory Filing Accuracy Accuracy rate of generated compliance reports. |
No information available | |
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Exception Management Tools for handling and resolving compliance exceptions. |
Exception management and workflows are core process features. | |
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Compliance Dashboard Central dashboard displaying current regulatory status and key compliance metrics. |
Compliance dashboard is a highlighted area in the suite’s user interface. | |
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E-signature Support Allows digital signing of regulatory documents. |
No information available |
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Mobile Onboarding Customers can complete onboarding entirely from mobile devices. |
Mobile onboarding is supported as part of customer experience digitalization. | |
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Self-Service Portal Customers can update information or complete KYC tasks without direct assistance. |
Self-service so customers can update data is indicated as a process benefit. | |
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Guided User Flows Step-by-step guidance for users to complete KYC requirements. |
ACTICO supports step-by-step user flows in onboarding designs. | |
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Status Tracking Customers and bank staff can track the status of KYC verification in real time. |
Real-time status tracking for KYC and onboarding is supported for both staff and customers. | |
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Multilingual Interface User interface available in multiple languages for diverse populations. |
Multilingual interface is mentioned for multicultural onboarding. | |
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Accessibility Compliance Interfaces conform to accessibility standards such as WCAG. |
No information available | |
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Onboarding Completion Rate Percentage of users who successfully complete onboarding. |
No information available | |
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Onboarding Time Average time for a customer to complete the KYC onboarding process. |
No information available | |
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Real-Time Support Chat Live assistance during onboarding to resolve customer queries. |
No information available | |
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Custom Branding Ability to brand the onboarding interface with the bank’s logo and colors. |
Custom branding of the onboarding interface is listed in documentation. |
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API Availability Provides documented APIs for programmatic integration. |
API availability is a core offering for integration. | |
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Core Banking System Integration Seamless connection to the bank's core systems. |
Integration with core banking systems is described in implementation guides. | |
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Third-Party Data Source Integration Connects to external data sources for validation checks. |
Third-party data integration is a core feature; described for onboarding and KYC. | |
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Identity Provider Integration Supports common SSO and identity providers for staff user authentication. |
Support for SSO and IdP for staff user authentication is mentioned. | |
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Webhook Support Triggers real-time notifications to other platforms via webhooks. |
No information available | |
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Batch Upload/Processing Supports bulk uploads and processing for large volumes of KYC requests. |
Batch processing and uploads supported for KYC scale requirements. | |
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Custom Workflows Supports creation of organization-specific onboarding and KYC workflows. |
Custom workflow builder is offered for organization-specific compliance onboarding. | |
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Data Export Options Multiple export formats (CSV, XML, JSON) for KYC data. |
Multiple export formats are provided for data extract and reporting. | |
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Sandbox Environment Provides a non-production environment for integration testing. |
Sandbox environment described for testing integrations and custom workflows. | |
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Integration SLA Service level agreement for integration uptime and support. |
No information available |
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Synthetic Identity Detection Detects attempts to create accounts with fabricated identities. |
Synthetic identity detection is part of the fraud management toolbox. | |
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Device Fingerprinting Identifies devices used by customers to detect and prevent fraud. |
Device fingerprinting mentioned in digital fraud prevention features. | |
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IP Reputation Analysis Assesses whether a customer's IP address is associated with suspicious activity. |
No information available | |
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Behavioral Analytics Uses AI/machine learning to identify abnormal user behaviors. |
Behavioral analytics listed as AI/ML-based anomaly detection. | |
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Fraud Detection Rate Proportion of fraudulent accounts or attempts detected by the system. |
No information available | |
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Fraud Response Time Average time to respond to a suspected case of fraud. |
No information available | |
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Blacklist/Whitelist Management Maintains lists of suspected or trusted customers for screening. |
Blacklist/Whitelist management is documented within fraud prevention module. | |
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Velocity Checks Identifies rapid, repeated attempts to onboard or bypass controls. |
Velocity checks are part of fraud pattern library in KYC suite. | |
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Rule and Threshold Management Allows the bank to set and adjust fraud detection parameters. |
Rule and threshold management tools described for KYC/Fraud configuration. | |
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Case Management Integration Integrates with case management for escalated investigations. |
Case management integration for escalations referenced in product page. |
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Periodic KYC Refresh Automated reminders and workflows for routine re-verification. |
Periodic KYC refresh/reminder workflows are configurable in ACTICO Compliance Suite. | |
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Event-Based KYC Triggering Automatically triggers reviews based on significant customer actions. |
Event-based rules/triggering is an advertised feature of ACTICO's automation. | |
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Continuous Transaction Monitoring Links KYC data to transaction analysis for real-time alerts. |
Continuous transaction monitoring and alerting are native to the platform. | |
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Change Detection Detects and flags changes to customer information. |
Change detection and customer data flagging described in product literature. | |
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Ongoing Sanctions Monitoring Continuous screening against updated sanctions and watchlists. |
Ongoing sanctions monitoring and live updates included. | |
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Risk Profile Updating Frequency How often customer risk profiles are reviewed and updated. |
No information available | |
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Automated KYC Reminders Automatic notifications sent to customers for compliance tasks. |
Automated reminders are set up for KYC tasks. | |
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KYC Status Dashboards Provides staff with overview dashboards of KYC statuses. |
Staff dashboards included for KYC status overview. | |
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Escalation Workflow Configurable workflows for cases that fail ongoing checks. |
Escalation workflows are configurable for compliance events. | |
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Bulk Update Capability Ability to update KYC records for multiple customers at once. |
Bulk update capability highlighted for large customer bases. |
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Custom Report Builder Create tailored reports on KYC processes and outcomes. |
Custom report builder advertised in analytics section. | |
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Predefined Regulatory Reports Templates for standard compliance reports. |
Predefined regulatory reports are available for compliance teams. | |
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Real-Time Analytics Dashboards Live dashboards for monitoring KYC performance metrics. |
Live analytics dashboards provided for ongoing KYC performance. | |
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Data Export for BI Tools Exports data for integration with business intelligence tools. |
Data export to BI tools is supported. | |
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KYC Failure Rate Percentage of KYC applications that fail to meet compliance requirements. |
No information available | |
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Average Verification Time Report Analysis of time taken for verification steps. |
Average verification time reporting available in analytics. | |
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Trend Visualization Visualizes changes in KYC-related KPIs over time. |
Trend visualizations included in analytics suite. | |
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Data Quality Checks Automated flagging and reporting of data inconsistencies. |
Data quality checks and automated data flagging explained in documentation. | |
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User Audit Logs Exportable activity logs for user actions. |
User audit log exports are available. | |
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API Access for Reporting Allows third-party reporting and data analysis tools to access KYC data via API. |
API access for reporting supported. |
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Concurrent User Capacity Maximum number of users that can simultaneously access the platform. |
No information available | |
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KYC Processing Throughput Number of KYC verifications processed per hour. |
No information available | |
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System Uptime SLA Guaranteed system uptime as per service agreement. |
No information available | |
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Cloud Deployment Support Can be deployed in cloud environments for scalable infrastructure. |
Cloud deployment is available as indicated on product and deployment model pages. | |
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Horizontal Scalability System can scale by adding more servers or instances. |
Horizontal scalability shown as a key point for enterprise clients. | |
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Disaster Recovery RPO Recovery Point Objective in case of disaster. |
No information available | |
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Elastic Resource Allocation Automatically adjusts resources based on workload. |
No information available | |
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Load Balancing Distributes workload evenly across system resources. |
Load balancing is described for high-traffic scenarios. | |
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Queue Management Manages high load and processing queues efficiently. |
Queue management system is referenced in architecture documentation. | |
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Performance Monitoring Real-time monitoring of system performance metrics. |
Performance monitoring is included for operational oversight. |
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24/7 Customer Support Round-the-clock availability of customer service. |
24/7 support is listed as available (subject to contract/SLA). | |
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Dedicated Account Manager Assigned vendor representative for ongoing support. |
Dedicated account managers provided for enterprise accounts. | |
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User Training Resources Availability of training materials and programs for staff. |
Training resources provided as part of onboarding/support services. | |
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Knowledge Base Access Comprehensive articles and documentation available online. |
Online knowledge base is available (help portal cited publicly). | |
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Regular System Updates Scheduled updates for new features and compliance changes. |
Regular system updates/releases documented in customer notice channels. | |
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Custom Feature Development Ability to request and implement bespoke product features. |
Custom feature development/support available for enterprise clients. | |
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Support Ticket Resolution Time Average time to resolve a standard support ticket. |
No information available | |
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SLAs for Issue Escalation Contracted timeframes for addressing critical issues. |
No information available | |
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User Community Forum Online forum for peer support and knowledge sharing. |
No information available | |
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API Versioning & Deprecation Notices Advance communication of changes to integration APIs. |
API versioning and deprecation policies described in technical documentation. |
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