Detects potential advisor misconduct and breaches using automation and advanced analytics across transactions, communications, and account activities. Delivers customizable rule sets, exception reporting, and full audit trails.
Solutions for supervising advisor activities, reviewing client communications, monitoring outside business activities, and ensuring adherence to firm policies and regulatory requirements.
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Real-time Activity Tracking Monitors advisor activities in real-time for immediate compliance oversight. |
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Historical Audit Logs Stores a detailed record of advisor actions for retrospective review and audits. |
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Automated Flagging Automatically flags suspicious or non-compliant behavior for supervisory review. |
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Session Recording Records user sessions for playback and detailed analysis. |
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Customizable Policy Rules Allows firms to set specific rules for advisor conduct based on firm or regulatory requirements. |
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Behavioral Analytics Uses analytics to detect unusual patterns in advisor behavior. |
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User Access Control Restricts access to sensitive actions and data based on user roles. |
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Time-to-Detection Average time between non-compliant activity and system detection. |
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Number of Simultaneous Users Monitored Maximum number of advisors whose activities can be monitored at once. |
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Integrations with CRM/Portfolio Systems Connects to existing advisor-facing software for comprehensive monitoring. |
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Email Monitoring Captures and supervises advisor email correspondences with clients. |
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Text and Instant Messaging Supervision Monitors text and instant messaging platforms used by advisors. |
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Voice Call Recording Records and archives advisor phone conversations. |
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Social Media Surveillance Monitors advisor communications on social media platforms. |
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Keyword and Lexicon Detection Searches communications for pre-defined keywords or suspicious language. |
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Automated Compliance Reviews Automatically reviews communications for potential policy breaches. |
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Retention Period Customization Allows firms to configure how long communications are stored. |
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Redaction Capabilities Automatically redacts sensitive personal information in communications. |
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Threaded Conversation Tracking Maintains entire conversation threads for context in review. |
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Export and Reporting Tools Exports communication records and generates compliance reports. |
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Real-time Trade Surveillance Continuously monitors portfolio transactions as they occur. |
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Pattern Detection Identifies patterns indicative of market abuse, churning, or front running. |
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Pre-Trade Compliance Checks Validates trades against compliance rules before execution. |
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Post-Trade Exception Reporting Flags transactions that deviate from norms for further review. |
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Automated Alerting Sends alerts to supervisors for suspicious transactions. |
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Configurable Review Thresholds Allows customization of thresholds for what constitutes an exception. |
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Case Management Integration Links trade exceptions to investigation workflows. |
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Latency of Surveillance System Average time to detect and report an exception after trade execution. |
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Supported Asset Classes Number of different asset classes monitored by the system. |
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Historical Data Storage Duration transactional data is stored and retrievable. |
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Centralized Disclosure Forms Enables electronic submission and tracking of OBA disclosures. |
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Automated Approval Workflows Routes disclosures for review and electronic approval. |
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Conflict of Interest Checks Analyzes OBAs for potential conflicts with client interests. |
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Change Notifications Alerts supervisors when OBAs are disclosed, updated, or not renewed by deadline. |
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Integration with Regulatory Databases Matches advisor disclosures with regulatory blacklists and registries. |
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OBA Review Turnaround Time Average time required to review and approve a new OBA disclosure. |
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Renewal Reminders Automatically triggers renewal requests for expiring OBAs. |
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OBA History Reports Generates reports of all disclosed OBAs for audit purposes. |
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Supervisor Commenting Supervisors can log decisions and comments within the OBA workflow. |
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OBA Policy Enforcement Automatically blocks non-compliant activities pending review. |
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Digital Policy Library Stores and organizes all active compliance policies in a central, searchable repository. |
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Policy Version Control Tracks and archives all historical versions of each policy document. |
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Acknowledgement Workflows Ensures advisors electronically acknowledge receipt and understanding of new policies. |
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Automated Policy Distribution Distributes updated policies firm-wide with tracking of receipt. |
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Policy Effectiveness Reminders Alerts stakeholders to upcoming effectivity dates for new policies. |
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Quiz and Certification Modules Tests advisor comprehension of policies via embedded exams. |
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Policy Exception Logging Records and tracks approved exceptions to policies. |
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Automated Policy Expiry Alerts Notifies administrators when policies need updates or are about to expire. |
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Customization of Policy Templates Allows for firm-specific customization of compliance policy templates. |
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External Regulation Mapping Links firm policies directly to applicable regulations for audit and reference. |
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Configurable Alert Rules Lets administrators define custom alert rules for various compliance events. |
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Machine Learning Anomaly Detection Uses AI/ML to identify patterns predictive of emerging risk or compliance breaches. |
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Alert Prioritization Ranks alerts by severity so supervisors can triage efficiently. |
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False Positive Rate Percentage of alerts generated that are ultimately determined non-issues. |
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Alert Escalation Paths Automates escalation to senior compliance personnel based on defined criteria. |
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Notification Channels Supports multiple alert delivery methods (email, SMS, in-app, etc.). |
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Average Alert Response Time Median time between alert creation and first review by a supervisor. |
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Audit Log of Alerts Maintains logs of alerts generated, actioned, and resolved for regulatory review. |
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Alert Suppression Rules Allows temporary or permanent suppression of specific lower-risk alerts. |
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Dashboards for Supervisors Interactive dashboards visualize current and historical alert status and risk exposure. |
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Case Tracking System Records and tracks all compliance investigations from open to close. |
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Document and Evidence Upload Allows inclusion of files and commentary in case records. |
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Task Assignment and Workflow Management Breaks cases into tasks and assigns them to compliance personnel. |
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Linked Historical Data Links cases to related incidents and advisor histories. |
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Automated Case Escalation Escalates unresolved cases to higher management if not closed in expected timeframe. |
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Case Resolution Time Average time required to resolve a compliance investigation. |
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Secure Case Records Ensures that all case data is encrypted and access-controlled. |
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Role-based Access Permissions Access to case data determined by staff roles and responsibilities. |
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Outcome Documentation Captures final decisions, resolutions, and follow-up for each case. |
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Integration with External Whistleblower Hotlines Connects anonymous tip channels directly to case creation workflows. |
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Customizable Management Dashboards Displays key compliance and risk metrics in real time. |
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Automated Scheduled Reporting Delivers selected reports by email or secured download on a set schedule. |
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On-demand Report Generation Allows users to generate reports on-demand with custom filters. |
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Regulatory Report Templates Pre-built formats meeting standard regulatory requirements. |
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Data Export Capabilities Exports data for use in external systems (Excel, CSV, PDF, etc.). |
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Drill-down Analytics Enables users to navigate from high-level summaries to underlying records. |
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Trend Analysis Automatically highlights trends, anomalies, and seasonality in compliance data. |
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Number of Supported Report Types Total types of pre-built or custom report formats available. |
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Visualization Tools Integrated charts, graphs, and pivot tables for visual analysis. |
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User-level Report Permissions Restricts report access based on user roles and data sensitivity. |
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Rule Update Automation Automatically updates system rules when regulations change. |
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Jurisdictional Customization Allows configuration of rules and workflows by country, state, or province. |
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Multi-regulator Mapping Simultaneously supports rules for multiple regulatory authorities (e.g., SEC, FINRA, FCA). |
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Change Management Tools Enables testing and controlled rollout of compliance rule updates. |
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Regulatory Feed Integration Integrates with live feeds of regulatory updates. |
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Audit Trail for Compliance Rule Changes Captures and logs all changes to compliance rules with timestamp and author. |
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Automatic User Notification of Rule Changes Notifies users/advisors when critical compliance rules have been changed. |
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Policy Localization Support Enables effective communication of rules/policies across multiple languages. |
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Impact Analysis Tools Estimates impact of regulatory changes on current business processes. |
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Number of Jurisdictions Supported Maximum number of unique jurisdictions supported in one environment. |
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Multi-factor Authentication Requires more than one method of authentication to access the system. |
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End-to-End Encryption Encrypts data both in transit and at rest. |
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Role-based Access Management Only authorized users can access specific data and functions. |
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Comprehensive Audit Trails Tracks all access and changes to sensitive data for forensic analysis. |
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Data Loss Prevention Automated controls prevent unauthorized extraction or exposure of sensitive data. |
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Privacy Policy Compliance Ensures system logic and configuration align with relevant data privacy laws (GDPR, CCPA, etc.). |
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Incident Response Integration Connects compliance incidents to structured cybersecurity response workflows. |
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Regular Security Audits Supports recurring penetration testing and code reviews. |
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Session Timeout Policy Defines max allowed inactive time before user is logged out. |
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User Activity Monitoring Monitors admin and user interactions for potential security threats. |
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