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Oracle FLEXCUBE Universal Banking from Oracle Financial Services
Comprehensive core banking system with modules for retail and corporate banking, extensive parametrization capabilities, workflow management, customer information management, integrated channels, regulatory reporting, and support for multiple languages, currencies and time zones.
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Product analysis by function
Core Banking Systems for Retail Banking
Central processing systems that manage daily banking operations, including account management, transaction processing, and customer information.
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Core Functionality
(0 Yes /0 Known /9 Possible features)
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Account Management Ability to create, modify, and close various types of accounts (checking, savings, loans, etc.). |
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Transaction Processing Capability to process various transactions, including deposits, withdrawals, transfers, payments, and fees. |
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Customer Information Management Centralized database for storing and managing customer data, including personal details, contact information, and account history. |
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General Ledger Maintaining the bank's financial records, including assets, liabilities, and equity. |
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Reporting Generating various reports for regulatory compliance, financial analysis, and management decision-making. |
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Interest Calculation Automated calculation and posting of interest on deposits and loans. |
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Statement Generation Generating and distributing account statements to customers. |
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Loan Management Features for managing the entire loan lifecycle, from origination to repayment. |
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KYC/AML Compliance Features to perform KYC and AML checks. |
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Integration Capabilities
(0 Yes /0 Known /7 Possible features)
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Payment Gateways Integration with various payment gateways for online and mobile payments. |
. | No information available |
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ATM Networks Integration with ATM networks for cash withdrawals and deposits. |
. | No information available |
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Mobile Banking Platforms Integration with mobile banking platforms for mobile access to accounts and services. |
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CRM Systems Integration with CRM systems for managing customer relationships. |
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Fraud Detection Systems Integration with fraud detection systems for real-time fraud monitoring. |
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Regulatory Reporting Systems Integration with regulatory reporting systems for automated reporting to regulatory authorities. |
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Core Banking APIs Availability of APIs for integration with other systems and third-party applications. |
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Scalability and Performance
(0 Yes /0 Known /5 Possible features)
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Transaction Throughput Number of transactions the system can process per unit of time. |
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User Capacity Maximum number of concurrent users the system can support. |
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Database Size Maximum size of the database supported by the system. |
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Scalability Ability to scale up or down resources to meet changing demands. |
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Response Time Average time taken for the system to respond to user requests. |
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Security
(0 Yes /0 Known /7 Possible features)
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Data Encryption Encryption of data at rest and in transit. |
. | No information available |
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Access Control Role-based access control to restrict access to sensitive data and functions. |
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Audit Trail Comprehensive audit trail of all user activities and system events. |
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Intrusion Detection Intrusion detection system to detect and prevent unauthorized access. |
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Vulnerability Management Regular vulnerability assessments and penetration testing. |
. | No information available |
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Multi-Factor Authentication Support for multi-factor authentication for enhanced security. |
. | No information available |
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Fraud Prevention Tools for fraud prevention. |
. | No information available |
Compliance
(0 Yes /0 Known /4 Possible features)
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Regulatory Reporting Automated generation of regulatory reports. |
. | No information available |
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KYC/AML Compliance Features for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance. |
. | No information available |
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Data Privacy Compliance with data privacy regulations, such as GDPR. |
. | No information available |
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PCI DSS Compliance Compliance with Payment Card Industry Data Security Standard (PCI DSS). |
. | No information available |
User Interface and Experience
(0 Yes /0 Known /5 Possible features)
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User-Friendly Interface Easy-to-use interface for both bank staff and customers. |
. | No information available |
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Customization Options Ability to customize the interface to meet specific needs. |
. | No information available |
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Multi-Language Support Support for multiple languages. |
. | No information available |
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Accessibility Accessibility features for users with disabilities. |
. | No information available |
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Mobile Responsiveness The user interface adapts well to mobile devices |
. | No information available |
Reporting and Analytics
(0 Yes /0 Known /5 Possible features)
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Customizable Reports Ability to create custom reports based on specific criteria. |
. | No information available |
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Real-Time Dashboards Real-time dashboards for monitoring key performance indicators (KPIs). |
. | No information available |
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Data Visualization Tools for visualizing data in charts and graphs. |
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Predictive Analytics Predictive analytics capabilities for forecasting future trends. |
. | No information available |
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Segmentation Ability to segment customer data. |
. | No information available |
Deployment Options
(0 Yes /0 Known /3 Possible features)
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On-Premise Deployment Deployment on the bank's own servers. |
. | No information available |
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Cloud Deployment Deployment on a cloud platform. |
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Hybrid Deployment Combination of on-premise and cloud deployment. |
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Maintenance and Support
(0 Yes /0 Known /5 Possible features)
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24/7 Support Availability of support services 24 hours a day, 7 days a week. |
. | No information available |
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Software Updates Regular software updates and patches. |
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Training Training programs for bank staff. |
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Documentation Comprehensive documentation for the system. |
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Service Level Agreements (SLAs) Defined service level agreements for uptime and performance. |
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Cost
(0 Yes /0 Known /4 Possible features)
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Licensing Fees Cost of software licenses. |
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Implementation Costs Cost of implementing the system. |
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Maintenance Costs Ongoing maintenance costs. |
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Support Costs Cost of support services. |
. | No information available |
Core Banking Features
(11 Yes /11 Known /12 Possible features)
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Account Management Ability to create, modify, and close different types of customer accounts (checking, savings, term deposits) |
FLEXCUBE Universal Banking provides comprehensive account management functionality, supporting creation, modification, and closure of various account types including checking, savings, and term deposits as part of its core banking functions. | |
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Transaction Processing Processing of deposits, withdrawals, transfers, and other financial transactions with proper logging |
FLEXCUBE's transaction processing capabilities include deposits, withdrawals, transfers, and other financial transactions with proper logging and audit trails. | |
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Transactions Per Second Maximum number of financial transactions the system can process per second |
No information available | |
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Interest Calculation Automated calculation and application of interest for deposit and loan accounts |
The system includes automated interest calculation and application for deposit and loan accounts, supporting various calculation methods and schedules. | |
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Batch Processing Ability to handle end-of-day/month batch processes for account updates and reconciliation |
FLEXCUBE supports end-of-day/month batch processes for account updates, interest calculations, and reconciliation as part of its core functionality. | |
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Multi-Currency Support Support for accounts and transactions in multiple currencies |
FLEXCUBE explicitly supports multi-currency operations, allowing accounts and transactions to be handled in multiple currencies with exchange rate management. | |
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Fee Management Configuration and automated application of various banking fees and charges |
The system provides comprehensive fee management, allowing configuration and automated application of various banking fees and charges based on predefined rules. | |
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Standing Instructions Setup and management of recurring payments and automated transfers |
FLEXCUBE supports standing instructions for recurring payments, scheduled transfers, and automated instructions based on predefined conditions. | |
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Account Statements Generation of periodic account statements with transaction history |
The system generates periodic account statements with detailed transaction history, available both for internal use and customer distribution. | |
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Overdraft Facilities Management of overdraft limits, fees, and authorization |
FLEXCUBE includes overdraft facilities management, including limit setting, fee application, and authorization workflows. | |
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Dormant Account Handling Automated identification and management of inactive accounts |
The system has automated identification and management of dormant accounts, including compliance with dormancy regulations. | |
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Product Configuration Flexibility to define and modify banking products and associated rules |
FLEXCUBE provides extensive product configuration capabilities, allowing banks to define and modify banking products and associated rules without coding. |
Customer Management
(10 Yes /10 Known /11 Possible features)
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Customer Information Management Comprehensive customer profile management including demographics, contact details, and preferences |
The system offers comprehensive customer information management with 360-degree customer views, including demographics, contact details, and preferences. | |
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KYC Documentation Storage and verification of Know Your Customer documents and identification |
FLEXCUBE includes KYC documentation management capabilities, supporting storage, verification, and tracking of customer identification documents. | |
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Customer Due Diligence Risk assessment and enhanced due diligence for high-risk customers |
The system supports customer due diligence processes, including risk assessment and enhanced due diligence for high-risk customers. | |
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Customer Onboarding End-to-end workflow for customer acquisition and account opening |
FLEXCUBE provides end-to-end workflow for customer acquisition and account opening, with configurable approval steps. | |
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Customer Segmentation Ability to categorize customers based on various attributes for targeted services |
The system includes customer segmentation capabilities based on various attributes for targeted services and relationship management. | |
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Customer Service History Tracking of customer interactions, complaints, and resolutions |
FLEXCUBE tracks customer interactions, complaints, and resolutions to provide a comprehensive service history. | |
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Relationship Pricing Application of special rates or fee waivers based on customer relationships |
The system supports relationship pricing, allowing banks to offer special rates or fee waivers based on overall customer relationships. | |
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Household/Group Management Linking and managing customers that belong to the same household or business group |
FLEXCUBE enables linking and managing customers that belong to the same household or business group for relationship management. | |
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Customer Profitability Analysis Calculation and reporting of customer-level profitability metrics |
The system provides customer profitability analysis tools, calculating and reporting customer-level profitability metrics. | |
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Customer Data Storage Capacity Maximum number of customer profiles the system can efficiently store and manage |
No information available | |
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360-Degree Customer View Consolidated view of all customer relationships, products, and interactions |
FLEXCUBE offers a 360-degree customer view with consolidated information on all customer relationships, products, and interactions. |
Lending and Credit Management
(10 Yes /10 Known /12 Possible features)
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Loan Origination End-to-end process for loan application, approval, and disbursement |
The system provides end-to-end loan origination processes including application, approval workflows, and disbursement. | |
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Credit Scoring Automated assessment of creditworthiness based on predefined criteria |
FLEXCUBE includes credit scoring capabilities for automated assessment of creditworthiness based on configurable criteria. | |
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Credit Limit Management Setting and monitoring credit limits for various lending products |
The system supports setting and monitoring credit limits for various lending products with automated controls. | |
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Loan Servicing Management of loan repayments, amortization schedules, and restructuring |
FLEXCUBE provides comprehensive loan servicing capabilities, managing repayments, amortization schedules, and loan restructuring. | |
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Collateral Management Recording and valuation of collateral against secured loans |
The system supports collateral management, including recording, valuation, and monitoring of collateral against secured loans. | |
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Delinquency Management Tracking and handling of overdue payments and collections |
FLEXCUBE includes delinquency management features for tracking and handling overdue payments and collections activities. | |
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Loan Loss Provisioning Calculation and management of provisions for potential loan losses |
The system supports loan loss provisioning, calculating and managing provisions for potential loan losses according to regulatory requirements. | |
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Flexible Interest Rates Support for various interest rate types (fixed, variable, tiered) and calculation methods |
FLEXCUBE supports various interest rate types (fixed, variable, tiered) and calculation methods for loan products. | |
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Early Repayment Handling Processing of partial or full early loan repayments with appropriate fee calculations |
The system handles partial or full early loan repayments with appropriate fee calculations based on configured rules. | |
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Maximum Loan Types Number of different loan product types the system can support simultaneously |
No information available | |
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Loan Portfolio Size Maximum size of loan portfolio the system can efficiently manage |
No information available | |
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Regulatory Compliance Reporting Generation of lending-related regulatory reports (e.g., HMDA in the US) |
FLEXCUBE generates lending-related regulatory reports compliant with various jurisdictional requirements including HMDA in the US. |
Digital Channels Integration
(11 Yes /11 Known /12 Possible features)
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API Banking Comprehensive set of APIs for integration with first and third-party applications |
FLEXCUBE provides a comprehensive set of APIs for integration with first and third-party applications as part of Oracle's API-first strategy. | |
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API Calls Per Second Maximum number of API calls the system can handle per second |
No information available | |
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Mobile Banking Integration Ready connectors or interfaces for mobile banking applications |
The system offers ready connectors for integration with mobile banking applications via Oracle's digital banking solutions. | |
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Internet Banking Integration Support for online banking platforms with real-time account information |
FLEXCUBE supports online banking platforms with real-time account information and transaction capabilities. | |
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ATM Network Integration Interfaces for ATM networks with transaction processing capabilities |
The system provides interfaces for ATM networks with transaction processing and reconciliation capabilities. | |
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Branch Automation Integration with branch systems for teller operations and customer service |
FLEXCUBE integrates with branch systems for teller operations and in-branch customer service functions. | |
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Contact Center Integration Interfaces for customer service representatives to access and manage customer accounts |
The system includes interfaces for contact center representatives to access and manage customer accounts and service requests. | |
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POS/Merchant Integration Support for point-of-sale transactions and merchant management |
FLEXCUBE supports point-of-sale transactions and merchant management functionality for acquiring business. | |
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Open Banking Compliance Alignment with open banking standards and regulations for third-party access |
The system is aligned with open banking standards and regulations for third-party access and API-based integration. | |
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Channel Consistency Consistent customer experience and data across all channels |
FLEXCUBE provides consistent customer experience and data across all channels through its integrated omnichannel architecture. | |
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Digital Onboarding Fully digital customer acquisition process integrated with core banking |
The system supports fully digital customer acquisition processes integrated with core banking functions. | |
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SDK Availability Software development kits for custom integration development |
FLEXCUBE provides SDKs for custom integration development as part of Oracle's developer resources. |
Payment Capabilities
(11 Yes /11 Known /12 Possible features)
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Real-time Payments Support for instant payment schemes (e.g., RTP, FedNow, UK Faster Payments) |
The system supports real-time payment schemes including RTP, FedNow, and UK Faster Payments. | |
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SWIFT Connectivity Integration with SWIFT network for international payments |
FLEXCUBE offers integration with SWIFT network for international payments processing and messaging. | |
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ACH Processing Automated Clearing House batch payment processing |
The system supports Automated Clearing House batch payment processing for domestic payments. | |
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Wire Transfer Management Processing and monitoring of high-value wire transfers |
FLEXCUBE includes wire transfer management for processing and monitoring high-value wire transfers. | |
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Payment Routing Intelligent routing of payments through optimal channels based on cost, speed, etc. |
The system provides intelligent payment routing through optimal channels based on cost, speed, and other parameters. | |
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Payment Formatting Support for various payment message formats (ISO 20022, ISO 8583, etc.) |
FLEXCUBE supports various payment message formats including ISO 20022, ISO 8583, and other standards. | |
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Payment Screening Sanctions and AML screening for outgoing and incoming payments |
The system includes sanctions and AML screening capabilities for outgoing and incoming payments. | |
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Payment Reconciliation Automated matching and reconciliation of payment transactions |
FLEXCUBE provides automated matching and reconciliation of payment transactions across channels and payment types. | |
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Payment Gateway Integration Connections to third-party payment gateways and processors |
The system supports connections to third-party payment gateways and processors via standardized interfaces. | |
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Maximum Payment Volume Maximum number of payments the system can process per day |
No information available | |
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Payment Tracking End-to-end visibility of payment status throughout the transaction lifecycle |
FLEXCUBE provides end-to-end visibility of payment status throughout the transaction lifecycle with tracking capabilities. | |
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Bulk Payment Processing Ability to process large volumes of payments in bulk with proper controls |
The system supports bulk payment processing with proper controls, validation, and reconciliation. |
Security and Compliance
(12 Yes /12 Known /13 Possible features)
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Data Encryption Encryption of data at rest and in transit using industry standards |
FLEXCUBE implements data encryption for data at rest and in transit using industry standards like TLS and AES. | |
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Role-based Access Control Granular access permissions based on user roles and responsibilities |
The system provides granular role-based access control for user permissions based on roles and responsibilities. | |
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Maker-Checker Controls Dual control mechanism requiring separate users for transaction creation and approval |
FLEXCUBE implements maker-checker controls requiring separate users for transaction creation and approval. | |
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Audit Logging Comprehensive logging of all system activities for audit purposes |
The system provides comprehensive audit logging of all system activities for compliance and audit purposes. | |
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Fraud Detection Real-time monitoring and alerting for suspicious transactions |
FLEXCUBE includes real-time fraud detection capabilities with monitoring and alerting for suspicious transactions. | |
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AML Compliance Anti-Money Laundering monitoring and reporting capabilities |
The system supports Anti-Money Laundering monitoring and regulatory reporting capabilities. | |
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KYC/CDD Support Tools for Know Your Customer and Customer Due Diligence processes |
FLEXCUBE provides tools for Know Your Customer and Customer Due Diligence processes with configurable workflows. | |
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Regulatory Reporting Generation of mandatory reports for regulatory authorities |
The system generates mandatory reports for regulatory authorities across multiple jurisdictions. | |
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PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards |
FLEXCUBE adheres to Payment Card Industry Data Security Standards for card-related operations. | |
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Multi-factor Authentication Support for various authentication methods beyond username/password |
The system supports multi-factor authentication methods beyond username/password for enhanced security. | |
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Log Retention Period Maximum duration for which system logs are retained for audit and compliance |
No information available | |
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Data Masking Obfuscation of sensitive customer information for unauthorized users |
FLEXCUBE implements data masking to obfuscate sensitive customer information for unauthorized users. | |
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Biometric Authentication Support Integration capabilities with fingerprint, facial recognition, or other biometric authentication methods |
The system supports integration with biometric authentication methods including fingerprint and facial recognition. |
Technology Architecture
(9 Yes /9 Known /13 Possible features)
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Cloud Compatibility Ability to deploy and operate in cloud environments (public, private, hybrid) |
FLEXCUBE can be deployed in various cloud environments including public, private, and hybrid cloud configurations. | |
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Microservices Architecture Modular design using microservices for flexibility and scalability |
The system is built using a microservices architecture for flexibility and scalability. | |
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Database Technology Type and capabilities of the underlying database system |
FLEXCUBE is built on Oracle Database technology with high performance capabilities and advanced data management features. | |
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Uptime Guarantee Percentage of time the system is guaranteed to be operational |
No information available | |
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Disaster Recovery Comprehensive DR capabilities with minimal data loss and downtime |
The system includes comprehensive disaster recovery capabilities with minimal data loss and downtime through Oracle's DR technologies. | |
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Recovery Time Objective Maximum acceptable time to restore system functionality after a failure |
No information available | |
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Recovery Point Objective Maximum acceptable data loss measured in time |
No information available | |
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Horizontal Scalability Ability to add more instances to handle increased load |
FLEXCUBE supports horizontal scalability through adding more instances to handle increased load in clustered environments. | |
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Vertical Scalability Ability to add more resources (CPU, memory) to existing instances |
The system allows vertical scalability by adding more resources (CPU, memory) to existing instances. | |
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Containerization Support for container technologies like Docker and Kubernetes |
FLEXCUBE supports container technologies like Docker and Kubernetes for deployment and management. | |
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System Response Time Average time taken to respond to user requests under normal load |
No information available | |
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DevOps Integration Support for continuous integration/deployment pipelines |
The system supports DevOps integration with continuous integration/deployment pipelines through Oracle's DevOps tools. | |
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Multi-tenant Architecture Ability to serve multiple business entities from a single installation |
FLEXCUBE has multi-tenant architecture capabilities, allowing multiple business entities to be served from a single installation. |
Reporting and Analytics
(10 Yes /10 Known /12 Possible features)
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Standard Reports Pre-built reports for common banking operational needs |
The system includes pre-built standard reports for common banking operational needs. | |
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Number of Standard Reports Quantity of out-of-the-box reports included with the system |
No information available | |
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Custom Report Builder Tools for creating and customizing reports without programming |
The system provides custom report building tools for creating and customizing reports without programming. | |
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Regulatory Reporting Reports designed to meet specific regulatory requirements |
FLEXCUBE includes regulatory reporting capabilities designed to meet specific regulatory requirements across jurisdictions. | |
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Real-time Dashboards Visual displays of key metrics updated in real-time |
The system offers real-time dashboards with visual displays of key metrics updated in real-time. | |
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Data Warehouse Integration Ability to feed banking data to enterprise data warehouses |
FLEXCUBE can feed banking data to enterprise data warehouses including Oracle's data warehousing solutions. | |
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Data Export Capabilities Options for exporting data in various formats (CSV, Excel, PDF, etc.) |
The system supports data export in various formats including CSV, Excel, PDF, and XML. | |
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Business Intelligence Tools Built-in or integrated BI capabilities for data analysis |
FLEXCUBE integrates with Oracle's business intelligence tools and supports third-party BI solutions. | |
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Scheduled Reporting Ability to schedule automated report generation and distribution |
The system enables scheduled automated report generation and distribution to stakeholders. | |
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Report Generation Speed Average time to generate complex reports with large datasets |
No information available | |
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Historical Data Access Access to archived data for reporting and analysis |
FLEXCUBE provides access to archived data for reporting and analysis through Oracle's archiving solutions. | |
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Predictive Analytics Advanced analytics capabilities for forecasting and customer behavior prediction |
The system includes advanced analytics capabilities for forecasting and customer behavior prediction. |
Integration Capabilities
(11 Yes /11 Known /12 Possible features)
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API Gateway Central point for managing APIs with security and monitoring |
FLEXCUBE provides a central API gateway for managing APIs with security and monitoring features. | |
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Number of Standard APIs Quantity of pre-built APIs available for integration |
No information available | |
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ESB/Middleware Integration Compatibility with enterprise service buses or middleware platforms |
FLEXCUBE is compatible with enterprise service buses and Oracle's middleware platforms. | |
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File-based Integration Support for file transfers and batch processes |
The system supports file-based integration for file transfers and batch processes. | |
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Real-time Integration Capability for real-time synchronous communication with other systems |
FLEXCUBE provides real-time integration capabilities for synchronous communication with other systems. | |
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Third-party Fintech Integration Pre-built connectors for common fintech solutions |
The system offers pre-built connectors for common fintech solutions and third-party services. | |
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Regulatory System Integration Interfaces with regulatory reporting systems and infrastructure |
FLEXCUBE includes interfaces with regulatory reporting systems and infrastructure. | |
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Card Management System Integration Connectivity with card issuing and processing platforms |
The system provides connectivity with card issuing and processing platforms. | |
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Integration Workflow Tools Visual tools for designing and managing integration processes |
FLEXCUBE includes visual tools for designing and managing integration processes. | |
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Integration Security Security features specific to external system connections |
The system implements security features specific to external system connections, including encryption and authentication. | |
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Message Transformation Ability to convert data formats between systems |
FLEXCUBE provides message transformation capabilities to convert data formats between systems. | |
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Integration Monitoring Tools for monitoring the health and performance of integrations |
The system includes tools for monitoring the health and performance of integrations. |
Implementation and Support
(9 Yes /9 Known /14 Possible features)
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Implementation Methodology Structured approach to system implementation and deployment |
Oracle provides a structured implementation methodology for FLEXCUBE deployments. | |
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Average Implementation Time Typical timeframe for full system implementation |
No information available | |
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Configuration Tools User-friendly tools for system configuration without coding |
The system provides user-friendly configuration tools that allow setup without coding. | |
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Data Migration Tools Utilities for transferring data from legacy systems |
FLEXCUBE includes data migration tools for transferring data from legacy banking systems. | |
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Training Materials Comprehensive documentation and training resources |
Oracle provides comprehensive documentation and training resources for FLEXCUBE. | |
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User Training Hours Hours of training included in standard implementation |
No information available | |
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Support SLA Service level agreements for technical support and issue resolution |
FLEXCUBE comes with service level agreements for technical support and issue resolution. | |
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Critical Issue Response Time Maximum time to respond to severity 1 issues |
No information available | |
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User Community Active community of users for knowledge sharing |
Oracle maintains an active community of FLEXCUBE users for knowledge sharing and best practices. | |
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Release Frequency Frequency of new version releases with enhancements |
No information available | |
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Sandbox Environment Availability of test environments for development and training |
FLEXCUBE provides sandbox environments for development, testing, and training purposes. | |
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Implementation Partner Network Ecosystem of certified implementation partners |
Oracle maintains a network of certified implementation partners for FLEXCUBE deployments globally. | |
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Localization Capabilities Ability to adapt to local languages, regulations, and business practices |
FLEXCUBE provides localization capabilities for adapting to local languages, regulations, and business practices. | |
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Number of Supported Countries Count of countries where the system is actively used and supported |
No information available |
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