at Financial Technnology Year
Please contact them if you have any questions.
i2c Payment Processing Platform from i2c Inc.
A configurable payment processing platform offering card processing, digital banking, loyalty programs, fraud prevention, account management, and mobile banking capabilities.
Product analysis by function
Payment Processing Systems for Retail Banking
Solutions that facilitate various payment methods including credit/debit cards, ACH transfers, wire transfers, and real-time payments.
More Payment Processing Systems
More Retail Banking ...
Security & Compliance
(10 Yes /10 Known /12 Possible features)
|
PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards for handling cardholder data |
i2c is used by banks/card issuers, who require PCI DSS certification; vendor states payment security is ensured; PCI compliance is industry standard. | |
|
Two-Factor Authentication Requires two different authentication methods to verify user identity |
Two-factor authentication is mentioned in whitepapers and security sections for cardholder access. | |
|
Tokenization Replaces sensitive card data with unique identification symbols to protect customer information |
Tokenization is explicitly listed for card data protection on the platform’s security documentation. | |
|
End-to-End Encryption Data encryption throughout the entire payment process from initiation to completion |
End-to-end encryption for payments is featured in solution overviews and security summary. | |
|
Fraud Detection Systems Automated systems that flag suspicious transactions based on patterns and behaviors |
Fraud detection and prevention is a core offering as described in the product’s datasheets. | |
|
Compliance Monitoring Ongoing monitoring of transactions for regulatory compliance |
Compliance monitoring is included; i2c advertises global compliance, including regulatory audits. | |
|
Security Breach Response Time Time taken to respond to detected security incidents |
No information available | |
|
Regular Security Audits Frequency of comprehensive security assessments |
No information available | |
|
GDPR Compliance Adherence to General Data Protection Regulation standards for EU customers |
GDPR compliance is required for European clients; i2c marketing materials reference adherence. | |
|
AML Screening Anti-Money Laundering screening capabilities integrated into the payment system |
Anti-money laundering checks are detailed as built-in features in compliance documentation. | |
|
Biometric Authentication Support for fingerprint, facial recognition, or other biometric verification methods |
Biometric authentication is supported for mobile and digital banking modules. | |
|
Vulnerability Assessment Regular testing to identify security vulnerabilities in the system |
Vulnerability assessments are referenced in compliance and security audits. |
Processing Capabilities
(6 Yes /6 Known /12 Possible features)
|
Transaction Volume Capacity Maximum number of transactions the system can handle per second |
No information available | |
|
Payment Types Supported Number of different payment methods the system can process (credit, debit, ACH, etc.) |
No information available | |
|
Average Transaction Processing Time Average time to complete a standard payment transaction |
No information available | |
|
Real-time Processing Ability to process payments in real-time rather than batch processing |
i2c advertises real-time payment processing among primary capabilities. | |
|
Batch Processing Capabilities Ability to handle large volumes of transactions in batches |
Batch processing is supported as per implementation and developer docs. | |
|
Cross-Currency Support Ability to process payments across different currencies |
Cross-currency processing is promoted for international card and banking operations. | |
|
Peak Load Handling Maximum transaction volume during peak periods without performance degradation |
No information available | |
|
Recurring Payment Support Capability to handle automated recurring payment schedules |
Recurring payment scheduling is detailed for card and banking services in the platform’s capabilities. | |
|
Micropayment Efficiency Cost-effectiveness and efficiency in processing very small payment amounts |
Platform is promoted for cost-efficient micropayment processing. | |
|
Settlement Time Average time taken for fund settlement after transaction approval |
No information available | |
|
Transaction Success Rate Percentage of transactions successfully completed without errors |
No information available | |
|
Smart Routing Intelligent routing of transactions to optimize for cost, speed, or approval rates |
Smart routing to optimize transaction approval and cost is described in solution features. |
Integration Capabilities
(10 Yes /10 Known /12 Possible features)
|
API Availability Comprehensive APIs available for integration with other systems |
Open developer documentation and numerous API references on vendor site. | |
|
Core Banking System Integration Seamless integration capabilities with existing core banking platforms |
Platform frequently touts ease of integration with core banking systems. | |
|
Third-Party Service Connectors Number of pre-built connectors to third-party services and platforms |
No information available | |
|
Open Banking Compliance Adherence to open banking standards allowing secure data sharing |
i2c offers open banking APIs and discusses standards in whitepapers. | |
|
Mobile Banking Integration Built-in capabilities for integration with mobile banking applications |
Mobile banking integration is a core platform feature. | |
|
E-commerce Platform Integration Ready integration with popular e-commerce platforms |
Products integrate with e-commerce platforms as marketed to issuer and merchant clients. | |
|
Implementation Time Average time required to fully implement and integrate the payment system |
No information available | |
|
SDK Availability Software Development Kits available for different platforms and languages |
SDKs for mobile, web, and partner integrations available per developer resources. | |
|
Webhook Support Support for webhook notifications for real-time event communication |
Webhook/event notification support in developer documentation for integrations. | |
|
Custom Integration Development Vendor support for developing custom integrations specific to the bank's needs |
Custom integrations, including vendor-build options, are available as a service. | |
|
Integration Documentation Quality Comprehensiveness and clarity of integration documentation |
Integration docs are described as comprehensive and detailed on developer portal. | |
|
Integration Testing Environment Availability of sandbox or testing environment for integration development |
Sandbox/test environment access is mentioned on the developer site. |
Customer Experience
(8 Yes /8 Known /12 Possible features)
|
Checkout Experience Customization Ability to customize the payment checkout experience for customers |
Checkout/UX customization options are described in solution documentation. | |
|
Mobile Responsiveness Payment interfaces automatically adapt to mobile device screens |
Mobile-responsiveness for banking/payment interfaces is emphasized as a strength. | |
|
Payment Method Variety Number of payment options available to customers (cards, digital wallets, etc.) |
No information available | |
|
Customer Authentication Steps Number of steps required for customer authentication during payment |
No information available | |
|
Digital Receipt Options Ability to provide digital receipts through various channels (email, SMS, app) |
Digital receipts (SMS, app, web, email) supported across delivery channels. | |
|
Saved Payment Methods Capability for customers to securely save payment information for future use |
Card data and payment details can be securely stored for repeat payments. | |
|
Multi-language Support Number of languages supported in customer-facing interfaces |
No information available | |
|
Payment Status Notifications Real-time notifications to customers about payment status changes |
Platform supports instant notifications for payment status via multiple channels. | |
|
White-label Capability Ability to brand payment interfaces with the bank's own branding |
White-labeling is supported for partners, banks, and programs. | |
|
Accessibility Compliance Adherence to accessibility standards (WCAG) for users with disabilities |
i2c claims accessibility compliance including WCAG for digital channels. | |
|
Customer Support Channels Number of channels available for customer payment support |
No information available | |
|
One-click Payments Support for simplified one-click payment options for returning customers |
One-click/repeat payment flows described for stored credentials/users. |
Reporting & Analytics
(9 Yes /9 Known /12 Possible features)
|
Real-time Transaction Dashboard Interactive dashboard showing real-time payment activity |
Dashboard for real-time transaction monitoring available to clients. | |
|
Custom Report Builder Tools allowing users to create customized payment reports |
Custom report tools described under analytics features. | |
|
Predefined Report Templates Number of ready-to-use report templates for common payment analytics needs |
No information available | |
|
Data Export Options Number of formats available for exporting payment data (CSV, PDF, Excel, etc.) |
No information available | |
|
Historical Data Retention Length of time transaction data is stored and accessible for reporting |
No information available | |
|
Automated Reporting Capability to schedule and automatically deliver reports |
Reports can be scheduled and delivered automatically. | |
|
Payment Trend Analysis Advanced analytics tools for identifying payment trends and patterns |
Advanced trend analysis/analytics tools referenced in feature set. | |
|
Customer Segmentation Analytics Tools for analyzing payment behavior across different customer segments |
Tools for segmentation and cohort analysis referenced in analytics module. | |
|
Fraud Pattern Detection Advanced analytics specifically designed to identify potential fraud patterns |
Fraud pattern analytics highlighted under analytics suite. | |
|
Merchant Performance Analytics Tools for analyzing payment performance across different merchants or channels |
Merchant/channel analytics among built-in capabilities. | |
|
Regulatory Reporting Templates Pre-built reports meeting regulatory requirements for payment reporting |
Regulatory reporting included for compliance requirements. | |
|
API Access to Analytics Ability to access analytics data via API for integration with other systems |
Analytics data available via APIs for system integration. |
Cost Structure
(4 Yes /4 Known /12 Possible features)
|
Transaction Fee Structure Clarity and competitiveness of per-transaction fee model |
Transparent and competitive transaction fee structures referenced in product overviews. | |
|
Average Per-Transaction Cost Average cost per payment transaction |
No information available | |
|
Volume-Based Discounts Availability of reduced fees based on transaction volume |
Volume-based discounts are mentioned in partner/enterprise pricing models. | |
|
Implementation Cost One-time cost for system implementation and integration |
No information available | |
|
Monthly/Annual Base Fee Recurring fixed cost regardless of transaction volume |
No information available | |
|
International Payment Premiums Additional costs for processing international payments |
No information available | |
|
Chargeback Fee Structure Costs associated with handling payment chargebacks |
No information available | |
|
Pricing Transparency Clarity and comprehensiveness of pricing information |
Pricing transparency listed as a competitive differentiator in collateral. | |
|
Contract Flexibility Flexibility in contract terms and ability to adjust services |
Flexible contract/pricing options described for banking/issuer clients. | |
|
Currency Conversion Fees Additional costs for currency conversion in cross-currency payments |
No information available | |
|
Early Termination Fees Penalties for early contract termination |
No information available | |
|
Premium Support Costs Additional costs for enhanced support levels |
No information available |
Reliability & Performance
(4 Yes /4 Known /12 Possible features)
|
System Uptime Guarantee Guaranteed percentage of system availability |
No information available | |
|
Disaster Recovery Time Time to restore system functionality after a major disruption |
No information available | |
|
Redundancy Systems Multiple backup systems to prevent service interruption |
Redundant data centers and backup systems referenced in reliability claims. | |
|
Geographic Distribution Number of geographic regions with redundant data centers |
No information available | |
|
Maintenance Downtime Average scheduled downtime for system maintenance per month |
No information available | |
|
Load Testing Capability Maximum demonstrated transaction volume in load testing |
No information available | |
|
Data Backup Frequency How often system data is backed up |
No information available | |
|
System Response Time Average time for system to respond to a standard API request |
No information available | |
|
SLA Enforcement Clear Service Level Agreements with penalties for non-compliance |
SLA enforcement and penalties referenced as part of enterprise contracts. | |
|
Performance Degradation Threshold Transaction volume at which system performance begins to degrade |
No information available | |
|
Automatic Scaling System automatically scales resources based on demand |
Automatic scaling (cloud-based) referenced as part of platform technical advantage. | |
|
Health Monitoring Tools Comprehensive tools for monitoring system health and performance |
Health monitoring dashboards and system monitoring tools are included for clients. |
Innovative Payment Technologies
(7 Yes /7 Known /12 Possible features)
|
Contactless Payment Support Support for NFC and other contactless payment technologies |
Contactless/NFC payment support described for issued cards and mobile integrations. | |
|
QR Code Payment Support Capability to process payments via QR codes |
QR code payment support offered within digital wallet/payment integrations. | |
|
Buy Now Pay Later Integration Support for Buy Now Pay Later payment options |
No information available | |
|
Cryptocurrency Payment Support Ability to accept payments in cryptocurrencies |
Cryptocurrency support offered as an option for select issuing partners; referenced in product news. | |
|
Number of Supported Digital Wallets Number of digital wallet platforms supported (Apple Pay, Google Pay, etc.) |
No information available | |
|
Voice-Activated Payments Support for voice-activated payment processing |
No information available | |
|
Wearable Device Payment Support Compatibility with payments from wearable devices |
Integration with Apple Watch, Google Wear OS payments, etc. available. | |
|
IoT Payment Capability Support for Internet of Things payment scenarios |
IoT payment support referenced for connected devices (e.g. in telematics, retail). | |
|
Social Media Payment Integration Direct integration with social media platforms for payments |
No information available | |
|
Open Banking API Compliance Compliance with latest open banking API standards |
Open banking API compliance described in technical integration literature. | |
|
Blockchain Technology Integration Use of blockchain for payment processing or verification |
Blockchain integration referenced, especially for settlements and ledger transparency. | |
|
Innovation Release Frequency Frequency of new feature releases and updates |
No information available |
Vendor Support & Service
(10 Yes /10 Known /12 Possible features)
|
24/7 Support Availability Availability of technical support around the clock |
24/7 support availability touted in vendor support overview. | |
|
Support Response Time Average time to respond to support inquiries |
No information available | |
|
Support Channels Number of different channels available for support (phone, email, chat, etc.) |
No information available | |
|
Dedicated Account Manager Assignment of a dedicated account manager for ongoing support |
Dedicated account manager included for enterprise clients. | |
|
Implementation Support Level of support provided during system implementation |
Implementation support, both technical and onboarding, is referenced. | |
|
Training Resources Comprehensiveness of training materials and resources |
Training documentation/resources mentioned for staff enablement. | |
|
User Documentation Quality Clarity and completeness of user documentation |
User documentation, including guides and FAQs, referenced throughout solution. | |
|
Community Support Forum Availability of user community for peer support |
Support community/online portal indicated in customer support section. | |
|
Regular System Updates Frequency of system updates and improvements |
undefined Platform is regularly updated as described in press releases and roadmap. |
|
|
Service Credits for Downtime Financial compensation offered for service disruptions |
Service credits included in SLAs for downtime/service interruption compensation. | |
|
Post-Implementation Review Structured review process after implementation to ensure optimal configuration |
Post-implementation review process cited in project documentation. | |
|
Escalation Process Clear process for escalating unresolved issues to higher support levels |
Escalation procedures for support/incident management described. |
Scalability & Growth
(9 Yes /9 Known /12 Possible features)
|
Maximum Transaction Capacity Upper limit of transaction volume the system can handle |
No information available | |
|
Geographic Expansion Support Ease of expanding payment processing to new geographic regions |
Ease of launching into new countries/regions is a frequently highlighted feature. | |
|
Multi-Entity Support Ability to support multiple business entities within the same system |
Multi-entity (multiple bank/program entities) management available. | |
|
New Payment Method Addition Time Average time required to add support for a new payment method |
No information available | |
|
Scalable Pricing Model Pricing structure that scales efficiently with business growth |
Pricing models that scale with business growth are referenced. | |
|
API Rate Limits Maximum number of API calls allowed per minute |
No information available | |
|
Multi-Currency Expansion Ease of adding new currency support |
Multi-currency and the ability to quickly add new ones is documented. | |
|
Database Scalability Ability of the database to scale with growing transaction history |
Described as cloud-native with elastic, scalable database infrastructure. | |
|
Feature Request Process Clear process for requesting and implementing new features |
Feature request and feedback process described in customer engagement material. | |
|
Custom Development Support Vendor support for custom development needs as the business grows |
Custom feature and program development provided as a service. | |
|
Backward Compatibility Ensuring new versions remain compatible with existing integrations |
Backward compatibility with previous integrations mentioned in technical FAQs. | |
|
Growth Planning Support Vendor assistance with planning for future growth and scaling |
Growth and scale planning support mentioned in go-to-market project offerings. |
This data was generated by an AI system. Please check
with the supplier. More here
While you are talking to them, please let them know that they need to update their entry.