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DOKA-NG from Surecomp
A back-office trade finance processing solution for banks, handling the full range of traditional trade products. Features include automated document checking, regulatory compliance, and workflow management.
Product analysis by function
Trade Finance Platforms for Corporate Banking
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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User Experience & Accessibility
(4 Yes /4 Known /10 Possible features)
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Multi-Language Support Provides interfaces in various languages for global clients. |
No information available | |
|
Mobile Accessibility Platform accessible via mobile devices and apps. |
DOKA-NG supports mobile banking via partner apps and web interfaces, as indicated in Surecomp's product documentation. | |
|
Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
No information available | |
|
Role-Based Access Control Access and functionality tailored to different user roles. |
Workflow management and role-driven access are described in product literature and workflow demos. | |
|
Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
No information available | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
No information available | |
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Bulk Uploads Upload multiple documents or data entries in one operation. |
Bulk data/document upload supported per Surecomp DOKA-NG documentation for high-volume trade operations. | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
Automated notifications and alerts are referenced in Surecomp's product datasheets. | |
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Document Preview Preview documents directly within the platform. |
No information available | |
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Responsive Design Adapts interface seamlessly for all device screen sizes. |
No information available |
Product Coverage
(3 Yes /3 Known /10 Possible features)
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
DOKA-NG is primarily positioned as a back-office platform for LCs and related trade products. Confirmed by Surecomp's trade solution page. | |
|
Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
Explicitly supports bank guarantees and standby LCs as per Surecomp datasheet. | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
Handles documentary collections (D/P, D/A), referenced in product brochures. | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
No information available | |
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Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
No information available | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
No information available | |
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Export/Import Loans Manages short-term trade loans for working capital. |
No information available | |
|
Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
No information available | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
No information available | |
|
Insurance Integration Integrated trade credit or cargo insurance options. |
No information available |
Process Automation & Workflow
(5 Yes /5 Known /10 Possible features)
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
DOKA-NG is built for workflow automation, with digital document checking and end-to-end process flows. | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
Configurable approval rules are part of the DOKA-NG workflow module as per technical documentation. | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
Supports auto-generation of standard documents in the LC/trade lifecycle. | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
Data validation and error checking are key claims of the automated document checking feature. | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
No information available | |
|
Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
Includes tracking of tasks throughout processing steps as per workflow support feature list. | |
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Document Version Control Tracks changes and versions of all key documents. |
No information available | |
|
Parallel Processing Supports simultaneous processing of multiple cases. |
No information available | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
No information available | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
No information available |
Integration & Interoperability
(7 Yes /7 Known /10 Possible features)
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
API integration is listed as a key feature for interoperability with banks' core systems. | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
Surecomp's solutions are SWIFT certified and support SWIFT messaging. | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
Third-party KYC, compliance, registry data feed integration is typically offered in DOKA-NG deployments. | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
ERP integration (SAP/Oracle) is referenced among integration options in product collateral. | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
Surecomp offers both cloud and on-prem deployment choices for DOKA-NG. | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
No information available | |
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EDI/CSV File Support Supports standardized file imports/exports. |
EDI/CSV file support for data imports/exports is offered for system compatibility. | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
No information available | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
No information available | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
Multi-bank connectivity is a standard capability, allowing banks to connect with multiple counterparty institutions through a single platform. |
Security & Compliance
(7 Yes /7 Known /10 Possible features)
|
End-to-End Encryption Encrypts data at rest and in transit. |
Back office platform for regulated banks; data encryption and compliance are part of product requirements. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
Surecomp DOKA-NG is ISO 27001 certified, as per vendor's compliance statements. | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
AML/CFT compliance is a core bank requirement; screening modules are referenced in product datasheets. | |
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User Access Logging Logs all user activity for auditability. |
Audit logging for all activity is a requirement for banks and is featured in the documentation. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
Surecomp states GDPR compliance explicitly in privacy and legal statements. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
Two-factor authentication capabilities are listed among security features. | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
No information available | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
No information available | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
No information available | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
SLAs and DR policies for business continuity are referenced as part of deployment discussions and documentation. |
Risk Management
(3 Yes /3 Known /10 Possible features)
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
No information available | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
Credit limit management is standard in trade finance platforms for risk control. | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanction screening is required for regulated trade finance—product docs reference connection to watchlists. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
No information available | |
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Risk Dashboard Visualizes risk exposure and incidents. |
No information available | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
No information available | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
No information available | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
No information available | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
No information available | |
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KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
Automated KYC/AML checks referenced in product data and regulatory compliance features. |
Reporting & Analytics
(4 Yes /4 Known /10 Possible features)
|
Custom Report Builder Users can create custom analytical and operational reports. |
Custom report builder is available for operational/reporting needs as stated in DOKA-NG documentation. | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
Pre-configured standard reports are part of the reporting module. | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
Interactive dashboards are part of reporting and analytics capability. | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
No information available | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
Reports can be exported to various formats per DOKA-NG feature list. | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
No information available | |
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KPI Tracking Monitors key performance indicators for trade transactions. |
No information available | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
No information available | |
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Data Drill-Down Ability to drill into reports for greater detail. |
No information available | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
No information available |
Scalability & Performance
(4 Yes /4 Known /10 Possible features)
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
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Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
Elastic scaling is supported for the cloud version, as referenced in Surecomp hosting documentation. | |
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Batch Processing Capability Supports high-volume batch trade operations. |
Batch processing is a key requirement of large back-office trade platforms and is confirmed in DOKA-NG docs. | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
No information available | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
Horizontal scaling and cluster deployment are cited for banks needing high availability. | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
No information available | |
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High Availability Architecture Designed for resilience and redundancy. |
High availability architecture provided as part of cloud deployments per Surecomp offering. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
No information available |
Collaboration & Communication
(0 Yes /0 Known /10 Possible features)
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In-Platform Messaging Secure chat or email systems between parties. |
No information available | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
No information available | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
No information available | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
No information available | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
No information available | |
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Document Request Workflows Structured requests for new or missing documentation. |
No information available | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
No information available | |
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File Sharing Securely share files with internal and external parties. |
No information available | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
No information available | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
No information available |
Customer Support & Service
(6 Yes /6 Known /10 Possible features)
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24/7 Support Availability Round-the-clock troubleshooting and support. |
24/7 customer support is offered for enterprise banking clients on DOKA-NG. | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Comprehensive knowledge base and help documentation are available for DOKA-NG users. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
In-platform guidance and user support are described in Surecomp onboarding materials. | |
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Ticketing System Integration Submit and track support requests. |
Integrated ticketing system for support requests is available to clients. | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
No information available | |
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User Community Forum Forum for users to exchange tips and best practices. |
No information available | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
No information available | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
DOKA-NG offers training/onboarding tools and programs with product deployments. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
No information available | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
Service and support available via online, phone, and email for banking customers. |
Pricing & Commercial Flexibility
(5 Yes /5 Known /10 Possible features)
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
No information available | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
No information available | |
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Tiered Licensing Multiple licensing options for different business sizes. |
Multiple licensing tiers are referenced on enterprise pricing discussions. | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
Custom quotes available for banks with different scale/requirements per Surecomp sales process. | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
No hidden fees is a stated principle of Surecomp's commercial models. | |
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Bundled Offerings Packaged discounts for combining products/services. |
No information available | |
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Free Trial/Proof of Concept Available free demo or trial period. |
Free trial or demo available on request, as per Surecomp marketing materials. | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
No information available | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
No information available | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
Flexible contract durations with annual/monthly options referenced in customer contracts. |
Core Functionality
(0 Yes /0 Known /10 Possible features)
|
Letter of Credit (LC) Management Ability to issue, amend, advise, confirm, negotiate, and settle LCs (Import & Export). |
. | No information available |
|
Guarantees and Standby LCs Support for issuing and managing various types of guarantees (bid bond, performance bond, etc.) and standby LCs. |
. | No information available |
|
Documentary Collections Handling import and export documentary collections (DA & DP). |
. | No information available |
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Trade Loans and Financing Facilitating pre-export finance, post-import finance, and other trade-related lending products. |
. | No information available |
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Invoice Discounting/Factoring Functionality for discounting invoices and providing factoring services. |
. | No information available |
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Supply Chain Finance Support for SCF programs, including reverse factoring and dynamic discounting. |
. | No information available |
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Compliance Checks Automated compliance checks (sanctions, KYC, AML) integrated into the workflow. |
. | No information available |
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SWIFT Integration Seamless integration with SWIFT network for secure and efficient communication. |
. | No information available |
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Document Management Secure storage and retrieval of trade-related documents (invoices, bills of lading, etc.). |
. | No information available |
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Workflow Automation Automated workflows for processing transactions, approvals, and notifications. |
. | No information available |
User Interface and Experience
(0 Yes /0 Known /5 Possible features)
|
Intuitive Interface User-friendly interface for all user roles (bank staff, corporate clients). |
. | No information available |
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Customizable Dashboards Dashboards that can be customized to display relevant information. |
. | No information available |
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Mobile Accessibility Access to the platform via mobile devices (tablets, smartphones). |
. | No information available |
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Multilingual Support Support for multiple languages. |
. | No information available |
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Accessibility Compliance Compliance with accessibility standards (WCAG) for users with disabilities. |
. | No information available |
Integration Capabilities
(0 Yes /0 Known /5 Possible features)
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Core Banking System Integration Integration with the bank's core banking system for data synchronization. |
. | No information available |
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ERP Integration Integration with corporate ERP systems for seamless data exchange. |
. | No information available |
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Payment Gateway Integration Integration with payment gateways for facilitating payments. |
. | No information available |
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KYC/AML Platform Integration Integration with KYC and AML platforms for compliance checks. |
. | No information available |
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API Availability Availability of APIs for custom integrations. |
. | No information available |
Reporting and Analytics
(0 Yes /0 Known /5 Possible features)
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Customizable Reporting Ability to create custom reports based on specific criteria. |
. | No information available |
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Real-time Data Analytics Real-time analytics dashboards for monitoring trade finance activities. |
. | No information available |
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Risk Management Reporting Reports for monitoring and managing trade finance risks. |
. | No information available |
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Regulatory Reporting Reports for complying with regulatory requirements. |
. | No information available |
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Data Export Ability to export data in various formats (CSV, Excel, PDF). |
. | No information available |
Security
(0 Yes /0 Known /6 Possible features)
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Data Encryption Encryption of data at rest and in transit. |
. | No information available |
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Access Control Role-based access control to restrict access to sensitive data. |
. | No information available |
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Audit Trail Comprehensive audit trail of all user activities. |
. | No information available |
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Two-Factor Authentication Two-factor authentication for enhanced security. |
. | No information available |
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Regular Security Audits Regular security audits to identify and address vulnerabilities. |
. | No information available |
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Fraud Detection Automated fraud detection mechanisms. |
. | No information available |
Scalability and Performance
(0 Yes /0 Known /5 Possible features)
|
Scalable Architecture Architecture designed to handle increasing transaction volumes. |
. | No information available |
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High Availability High availability to ensure minimal downtime. |
. | No information available |
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Performance Monitoring Tools for monitoring platform performance. |
. | No information available |
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Transaction Processing Speed The speed at which the platform processes trade finance transactions. |
. | No information available |
|
Maximum Concurrent Users The maximum number of concurrent users the platform can support. |
. | No information available |
Compliance and Regulatory Support
(0 Yes /0 Known /5 Possible features)
|
Sanctions Screening Automated sanctions screening against global watchlists. |
. | No information available |
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KYC/AML Compliance Support for KYC and AML compliance requirements. |
. | No information available |
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Trade Finance Regulations Compliance Compliance with trade finance regulations (e.g., UCP 600, Incoterms). |
. | No information available |
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Regulatory Updates Regular updates to reflect changes in regulations. |
. | No information available |
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eUCP Compliance Compliance with electronic presentation standards. |
. | No information available |
Pricing and Cost
(0 Yes /0 Known /5 Possible features)
|
Licensing Model Type of licensing model (e.g., perpetual, subscription). |
. | No information available |
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Implementation Cost Cost of implementing the platform. |
. | No information available |
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Maintenance Cost Annual maintenance cost. |
. | No information available |
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Transaction Fees Fees charged per transaction. |
. | No information available |
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Total Cost of Ownership (TCO) Estimated TCO over a specific period (e.g., 5 years). |
. | No information available |
Vendor Support and Training
(0 Yes /0 Known /5 Possible features)
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Implementation Support Vendor assistance with platform implementation. |
. | No information available |
|
Training Programs Availability of training programs for bank staff and corporate clients. |
. | No information available |
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Technical Support Ongoing technical support. |
. | No information available |
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Service Level Agreements (SLAs) SLAs for uptime and response times. |
. | No information available |
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Dedicated Account Manager Assignment of a dedicated account manager. |
. | No information available |
Corporate Client Portal
(0 Yes /0 Known /5 Possible features)
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Online LC Application Ability for corporate clients to apply for LCs online. |
. | No information available |
|
Document Submission Online document submission and tracking. |
. | No information available |
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Real-time Status Updates Real-time status updates on trade finance transactions. |
. | No information available |
|
Secure Communication Secure communication channels for exchanging information with the bank. |
. | No information available |
|
Reporting and Analytics (Client View) Customized reporting and analytics for corporate clients. |
. | No information available |
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