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Mitigram Platform from Mitigram
A digital marketplace for trade finance that enables corporates to request and manage trade finance instruments from multiple banks. Features include request for quotation, transaction tracking, and analytics.
Product analysis by function
Trade Finance Platforms for Corporate Banking
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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User Experience & Accessibility
(7 Yes /8 Known /10 Possible features)
|
Multi-Language Support Provides interfaces in various languages for global clients. |
Not as far as we are aware.* No indication of multi-language support on the Mitigram Platform website or product literature. | |
|
Mobile Accessibility Platform accessible via mobile devices and apps. |
Mitigram advertises mobile accessibility for its platform for trade finance management on mobile devices. | |
|
Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
Customizable dashboards are referenced in the documentation and marketing materials for analytics and transaction overviews. | |
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Role-Based Access Control Access and functionality tailored to different user roles. |
Role-based access control is mentioned in Mitigram's technical documentation and compliance descriptions. | |
|
Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
No information available | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
Advanced search and filtering capabilities are highlighted on the Mitigram feature pages for transaction/quote history. | |
|
Bulk Uploads Upload multiple documents or data entries in one operation. |
Bulk upload feature for RFQs and transactional data referenced in user guides and platform demos. | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
Notification and alert systems through in-app and email notifications are described in product documentation. | |
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Document Preview Preview documents directly within the platform. |
No information available | |
|
Responsive Design Adapts interface seamlessly for all device screen sizes. |
Mitigram promotes a responsive design suitable for multiple device screen sizes. |
Product Coverage
(6 Yes /6 Known /10 Possible features)
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
Mitigram supports Letters of Credit management and trading according to its product offering. | |
|
Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
Guarantees and Standby LCs supported per product and user documentation. | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
Documentary collections are mentioned in the coverage capabilities, including D/P, D/A. | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
Supply chain finance (receivables and payables) functionalities included in the platform materials. | |
|
Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
Invoice financing and factoring mentioned as part of the product's support for trade finance instruments. | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
No information available | |
|
Export/Import Loans Manages short-term trade loans for working capital. |
Export/import loans stated as supported for corporates in documentation. | |
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Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
No information available | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
No information available | |
|
Insurance Integration Integrated trade credit or cargo insurance options. |
No information available |
Process Automation & Workflow
(6 Yes /7 Known /10 Possible features)
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
Automated workflow management is highlighted, focusing on digitalizing request and transaction processes. | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
Configurable approval rules are described in materials as part of transaction workflow controls. | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
Mitigram auto-generates trade documents such as LCs, offers, and confirmations for users. | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
Data validation and error checks are referenced as part of the input flow, reducing manual errors. | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
Not as far as we are aware.* No reference to electronic/digital signature integration. Platform seems to focus on workflow and communication, not legal signature execution. | |
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Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
Task assignment and tracking are noted as core to Mitigram’s workflow approach. | |
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Document Version Control Tracks changes and versions of all key documents. |
No information available | |
|
Parallel Processing Supports simultaneous processing of multiple cases. |
No information available | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
Templates for requests and deal types are offered, facilitating fast repeat transactions. | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
No information available |
Integration & Interoperability
(5 Yes /5 Known /10 Possible features)
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
Public documentation and technical spec reference comprehensive APIs for integration with back-end systems. | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
No information available | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
No information available | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
ERP system integration is mentioned as use-case for large corporates (SAP, Oracle). | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
Mitigram offers both hosted (cloud) and on-premise options for deployment. | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
No information available | |
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EDI/CSV File Support Supports standardized file imports/exports. |
EDI/CSV file support for importing/exporting transaction and document data is described in technical specs. | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
No information available | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
No information available | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
Mitigram enables connectivity and workflows involving multiple banks in a single platform. |
Security & Compliance
(6 Yes /6 Known /10 Possible features)
|
End-to-End Encryption Encrypts data at rest and in transit. |
Platform adheres to data security best practices with reference to encryption of data in transit and at rest. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
No information available | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
No information available | |
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User Access Logging Logs all user activity for auditability. |
User access logging for auditability is referenced in platform’s compliance statement. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
GDPR and data privacy compliance cited in Mitigram’s customer documentation for European clients. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
Two-factor authentication is referenced as available (e.g., SMS or authenticator app-based verification). | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
No information available | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
No information available | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
Regulatory reporting features, including automatic reporting aid, are promoted on Mitigram materials. | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
SLAs and disaster recovery capability described for enterprise clients in product materials. |
Risk Management
(3 Yes /3 Known /10 Possible features)
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
No information available | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
No information available | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanction screening is integrated, leveraging third-party databases or APIs. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
No information available | |
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Risk Dashboard Visualizes risk exposure and incidents. |
Risk dashboards visualizing exposure and incidents are referenced in product videos and documentation. | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
No information available | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
No information available | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
No information available | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
No information available | |
|
KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
KYC/AML automated checks are mentioned as part of onboarding and transaction checks with partner integrations. |
Reporting & Analytics
(7 Yes /7 Known /10 Possible features)
|
Custom Report Builder Users can create custom analytical and operational reports. |
Mitigram allows users to build custom reports and analytics tools. | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
Pre-defined reports such as regulatory and management reports offered within the platform. | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
Interactive dashboards with drill-down are present as shown in product demonstration videos. | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
Dashboards and reports offer real-time visualization of data. | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
Reports can be exported to PDF and Excel, as seen in demo docs. | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
No information available | |
|
KPI Tracking Monitors key performance indicators for trade transactions. |
KPI tracking is available as part of the analytics suite. | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
Historical data analysis available for completed/archived transactions and quotes. | |
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Data Drill-Down Ability to drill into reports for greater detail. |
No information available | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
No information available |
Scalability & Performance
(2 Yes /2 Known /10 Possible features)
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
|
Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
No information available | |
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Batch Processing Capability Supports high-volume batch trade operations. |
Batch processing for high-volume trade operations is referenced for large corporates. | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
No information available | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
No information available | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
No information available | |
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High Availability Architecture Designed for resilience and redundancy. |
High availability is included in the platform’s standard operating model. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
No information available |
Collaboration & Communication
(8 Yes /8 Known /10 Possible features)
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In-Platform Messaging Secure chat or email systems between parties. |
In-platform secure chat and communication with counterparties supported. | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
Audit trail of communications is maintained for regulatory and operational transparency. | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
Commenting on documents is a supported feature as per product screenshots and documentation. | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
Shared deal rooms are mentioned, facilitating collaboration between multiple parties per transaction. | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
Mitigram allows external counterparties, such as banks, to access deals directly. | |
|
Document Request Workflows Structured requests for new or missing documentation. |
Document request workflows are described as part of the onboarding and transaction processes. | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
Real-time status tracking of RFQs and transactions is a key feature cited in vendor materials. | |
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File Sharing Securely share files with internal and external parties. |
Secure file sharing is enabled within deal rooms, as illustrated in product guides. | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
No information available | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
No information available |
Customer Support & Service
(3 Yes /3 Known /10 Possible features)
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24/7 Support Availability Round-the-clock troubleshooting and support. |
No information available | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Knowledge base/help center is referenced as a self-service support resource. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
In-app guidance and tooltips referenced for onboarding and training. | |
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Ticketing System Integration Submit and track support requests. |
No information available | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
No information available | |
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User Community Forum Forum for users to exchange tips and best practices. |
No information available | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
No information available | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
Training and onboarding tools are available as referenced in Mitigram support documentation. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
No information available | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
No information available |
Pricing & Commercial Flexibility
(5 Yes /5 Known /10 Possible features)
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
Transparent fee disclosures and commercial terms mentioned in product documentation. | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
No information available | |
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Tiered Licensing Multiple licensing options for different business sizes. |
No information available | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
Custom quoting is available for large enterprise and complex client requirements. | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
No hidden fees commitment is referenced in Mitigram’s client agreement materials. | |
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Bundled Offerings Packaged discounts for combining products/services. |
No information available | |
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Free Trial/Proof of Concept Available free demo or trial period. |
Free trial/demo period can be requested as stated on the Mitigram contact and product pages. | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
No information available | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
Clear disclosure of maintenance and upgrade costs is referenced in pricing/commercial literature. | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
No information available |
Core Functionality
(0 Yes /0 Known /10 Possible features)
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Letter of Credit (LC) Management Ability to issue, amend, advise, confirm, negotiate, and settle LCs (Import & Export). |
. | No information available |
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Guarantees and Standby LCs Support for issuing and managing various types of guarantees (bid bond, performance bond, etc.) and standby LCs. |
. | No information available |
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Documentary Collections Handling import and export documentary collections (DA & DP). |
. | No information available |
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Trade Loans and Financing Facilitating pre-export finance, post-import finance, and other trade-related lending products. |
. | No information available |
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Invoice Discounting/Factoring Functionality for discounting invoices and providing factoring services. |
. | No information available |
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Supply Chain Finance Support for SCF programs, including reverse factoring and dynamic discounting. |
. | No information available |
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Compliance Checks Automated compliance checks (sanctions, KYC, AML) integrated into the workflow. |
. | No information available |
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SWIFT Integration Seamless integration with SWIFT network for secure and efficient communication. |
. | No information available |
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Document Management Secure storage and retrieval of trade-related documents (invoices, bills of lading, etc.). |
. | No information available |
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Workflow Automation Automated workflows for processing transactions, approvals, and notifications. |
. | No information available |
User Interface and Experience
(0 Yes /0 Known /5 Possible features)
|
Intuitive Interface User-friendly interface for all user roles (bank staff, corporate clients). |
. | No information available |
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Customizable Dashboards Dashboards that can be customized to display relevant information. |
. | No information available |
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Mobile Accessibility Access to the platform via mobile devices (tablets, smartphones). |
. | No information available |
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Multilingual Support Support for multiple languages. |
. | No information available |
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Accessibility Compliance Compliance with accessibility standards (WCAG) for users with disabilities. |
. | No information available |
Integration Capabilities
(0 Yes /0 Known /5 Possible features)
|
Core Banking System Integration Integration with the bank's core banking system for data synchronization. |
. | No information available |
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ERP Integration Integration with corporate ERP systems for seamless data exchange. |
. | No information available |
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Payment Gateway Integration Integration with payment gateways for facilitating payments. |
. | No information available |
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KYC/AML Platform Integration Integration with KYC and AML platforms for compliance checks. |
. | No information available |
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API Availability Availability of APIs for custom integrations. |
. | No information available |
Reporting and Analytics
(0 Yes /0 Known /5 Possible features)
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Customizable Reporting Ability to create custom reports based on specific criteria. |
. | No information available |
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Real-time Data Analytics Real-time analytics dashboards for monitoring trade finance activities. |
. | No information available |
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Risk Management Reporting Reports for monitoring and managing trade finance risks. |
. | No information available |
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Regulatory Reporting Reports for complying with regulatory requirements. |
. | No information available |
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Data Export Ability to export data in various formats (CSV, Excel, PDF). |
. | No information available |
Security
(0 Yes /0 Known /6 Possible features)
|
Data Encryption Encryption of data at rest and in transit. |
. | No information available |
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Access Control Role-based access control to restrict access to sensitive data. |
. | No information available |
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Audit Trail Comprehensive audit trail of all user activities. |
. | No information available |
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Two-Factor Authentication Two-factor authentication for enhanced security. |
. | No information available |
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Regular Security Audits Regular security audits to identify and address vulnerabilities. |
. | No information available |
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Fraud Detection Automated fraud detection mechanisms. |
. | No information available |
Scalability and Performance
(0 Yes /0 Known /5 Possible features)
|
Scalable Architecture Architecture designed to handle increasing transaction volumes. |
. | No information available |
|
High Availability High availability to ensure minimal downtime. |
. | No information available |
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Performance Monitoring Tools for monitoring platform performance. |
. | No information available |
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Transaction Processing Speed The speed at which the platform processes trade finance transactions. |
. | No information available |
|
Maximum Concurrent Users The maximum number of concurrent users the platform can support. |
. | No information available |
Compliance and Regulatory Support
(0 Yes /0 Known /5 Possible features)
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Sanctions Screening Automated sanctions screening against global watchlists. |
. | No information available |
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KYC/AML Compliance Support for KYC and AML compliance requirements. |
. | No information available |
|
Trade Finance Regulations Compliance Compliance with trade finance regulations (e.g., UCP 600, Incoterms). |
. | No information available |
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Regulatory Updates Regular updates to reflect changes in regulations. |
. | No information available |
|
eUCP Compliance Compliance with electronic presentation standards. |
. | No information available |
Pricing and Cost
(0 Yes /0 Known /5 Possible features)
|
Licensing Model Type of licensing model (e.g., perpetual, subscription). |
. | No information available |
|
Implementation Cost Cost of implementing the platform. |
. | No information available |
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Maintenance Cost Annual maintenance cost. |
. | No information available |
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Transaction Fees Fees charged per transaction. |
. | No information available |
|
Total Cost of Ownership (TCO) Estimated TCO over a specific period (e.g., 5 years). |
. | No information available |
Vendor Support and Training
(0 Yes /0 Known /5 Possible features)
|
Implementation Support Vendor assistance with platform implementation. |
. | No information available |
|
Training Programs Availability of training programs for bank staff and corporate clients. |
. | No information available |
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Technical Support Ongoing technical support. |
. | No information available |
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Service Level Agreements (SLAs) SLAs for uptime and response times. |
. | No information available |
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Dedicated Account Manager Assignment of a dedicated account manager. |
. | No information available |
Corporate Client Portal
(0 Yes /0 Known /5 Possible features)
|
Online LC Application Ability for corporate clients to apply for LCs online. |
. | No information available |
|
Document Submission Online document submission and tracking. |
. | No information available |
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Real-time Status Updates Real-time status updates on trade finance transactions. |
. | No information available |
|
Secure Communication Secure communication channels for exchanging information with the bank. |
. | No information available |
|
Reporting and Analytics (Client View) Customized reporting and analytics for corporate clients. |
. | No information available |
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