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Jumio KYX Platform from Jumio
End-to-end identity verification platform including ID verification, biometric facial recognition, liveness detection, AML screening, and ongoing monitoring. Offers automation of the KYC/AML compliance process with real-time verification capabilities and fraud detection.
Product analysis by function
Know Your Customer (KYC) for Compliance
Platforms for verifying customer identities, assessing risk, and meeting regulatory requirements for customer onboarding.
More Know Your Customer (KYC)
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Identity Verification
(8 Yes /8 Known /10 Possible features)
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Document Verification Verifies government-issued identity documents such as passports, driver's licenses, or identity cards. |
Jumio KYX Platform verifies government-issued IDs as part of its core offering. | |
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Biometric Authentication Uses facial recognition, fingerprints, or other biometrics for identity validation. |
Platform advertises biometric authentication including facial recognition. | |
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Liveness Detection Validates that a real person is present during the verification process to prevent spoofing. |
Liveness detection is explicitly mentioned on product web pages and documentation. | |
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Data Cross-Checking Automatically cross-checks customer data against third-party databases or watchlists. |
Jumio cross-checks user data with external watchlists for AML compliance. | |
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Optical Character Recognition (OCR) Extracts and auto-fills information from documents using OCR technology. |
OCR used for extracting and auto-filling data from ID documents. | |
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Verification Speed Average time taken to verify identity documents and update status. |
No information available | |
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Multi-Language Support Supports document types and interfaces in multiple languages. |
Multi-language document and interface support is a promoted Jumio feature. | |
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Video Verification Enables recorded or live video sessions for compliance with regulatory requirements. |
Jumio supports video verification for regulatory compliance use cases. | |
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Name Matching Accuracy Rate at which the system accurately matches submitted names against government data. |
No information available | |
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Geolocation Check Confirms the customer's location during onboarding. |
Geolocation checks are offered for fraud detection and compliance. |
Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)
(8 Yes /8 Known /10 Possible features)
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Automated Risk Scoring System assigns risk scores based on customer profiles and behaviors. |
Jumio performs risk scoring as part of its AML and fraud modules. | |
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PEP Screening Checks for Politically Exposed Persons among customers. |
Platform includes PEP (Politically Exposed Person) screening as a core AML feature. | |
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Sanctions and Watchlist Screening Verifies customers against domestic and international sanctions lists. |
Sanctions and watchlist screening are advertised for global compliance. | |
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Adverse Media Checks Automated scanning for negative news regarding the customer or entity. |
Adverse media checks included in AML suite. | |
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Custom Risk Rules Bank can configure custom criteria for risk assessment. |
Banks can set custom risk rules via the platform’s configuration options. | |
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Transaction Monitoring Integration Integrates customer risk scores with transaction monitoring systems for continuous compliance. |
Jumio advertises integration with transaction monitoring systems. | |
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Ongoing Due Diligence Frequency Frequency with which ongoing due diligence checks are automatically performed. |
No information available | |
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Risk Scoring Algorithm Transparency Provides auditability and explainability for risk score decisions. |
Jumio provides explanations for risk scores for auditability. | |
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Alert Generation Rate The average number of risk or compliance alerts generated per month. |
No information available | |
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Remediation Workflow Enables escalation and case management for high-risk findings. |
Case management and remediation workflow supported in dashboard. |
Data Security & Privacy
(9 Yes /9 Known /10 Possible features)
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Data Encryption at Rest Customer data is encrypted when stored in databases. |
Customer data is encrypted at rest according to platform security documentation. | |
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Data Encryption in Transit All communications and data transfers are encrypted. |
Jumio secures all communications with TLS/SSL encryption. | |
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Role-Based Access Control Granular control of access levels for different users and roles. |
Role-based access control is discussed in product security guide. | |
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Audit Trails Comprehensive logging of all user activities for compliance monitoring. |
Audit trails and logging are standard for compliance in the Jumio platform. | |
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Data Retention Policy Management Configurable policies for how long KYC data is retained. |
Data retention policies can be configured for compliance with data regulations. | |
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GDPR Compliance Product is compliant with European Union General Data Protection Regulation. |
Jumio states support for GDPR compliance and other regulatory frameworks. | |
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Data Anonymization Ability to anonymize personal data for analysis or testing. |
Data anonymization options noted in documentation for analysis/testing. | |
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Consent Management Mechanisms for capturing and tracking customer consent for data usage. |
Jumio provides digital consent management features. | |
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Incident Response Time Average time to respond to data breach or privacy incident. |
No information available | |
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Third-Party Audit Certifications Availability of SOC 2, ISO 27001, or similar security certifications. |
Jumio regularly undergoes third-party audits (e.g., ISO 27001, SOC 2). |
Regulatory Compliance & Reporting
(9 Yes /9 Known /10 Possible features)
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Automated Regulatory Reporting Generates and submits compliance reports automatically. |
Automated regulatory/AML compliance reporting advertised as a capability. | |
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Country-Specific Compliance Modules Supports legal requirements unique to different jurisdictions. |
Jumio supports adapting workflows to various jurisdictions with country-specific modules. | |
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Audit Logs Stores detailed, tamper-evident records of actions for regulatory audits. |
Detailed, tamper-evident audit logging provided for regulatory audits. | |
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Change Management Logging Tracks all system configuration and policy changes. |
Change management logging is provided for audit and traceability. | |
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Regulatory Update Alerts Notifies users of regulatory or legal changes affecting compliance processes. |
Product monitors legal/regulatory changes and notifies compliance teams. | |
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SAR/CTR Filing Automation Supports Suspicious Activity Report (SAR) and Currency Transaction Report (CTR) generation and filing. |
SAR/CTR report generation and filing automation is included for AML compliance. | |
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Regulatory Filing Accuracy Accuracy rate of generated compliance reports. |
No information available | |
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Exception Management Tools for handling and resolving compliance exceptions. |
Exception and case management tools are standard platform features. | |
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Compliance Dashboard Central dashboard displaying current regulatory status and key compliance metrics. |
Compliance dashboard is included and promoted for monitoring KYC/AML processes. | |
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E-signature Support Allows digital signing of regulatory documents. |
Jumio platform supports e-signatures for digitally signing compliance documents. |
User Experience & Onboarding
(8 Yes /8 Known /10 Possible features)
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Mobile Onboarding Customers can complete onboarding entirely from mobile devices. |
Mobile onboarding is a standard proposition highlighted in platform materials. | |
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Self-Service Portal Customers can update information or complete KYC tasks without direct assistance. |
Self-service portal allows customers to complete or update KYC independently. | |
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Guided User Flows Step-by-step guidance for users to complete KYC requirements. |
Platform offers guided, step-by-step user onboarding flows. | |
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Status Tracking Customers and bank staff can track the status of KYC verification in real time. |
Real-time status tracking for customers and staff is standard in platform. | |
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Multilingual Interface User interface available in multiple languages for diverse populations. |
Multilingual interface available as Jumio serves a global client base. | |
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Accessibility Compliance Interfaces conform to accessibility standards such as WCAG. |
Platform confirms accessibility conformance to WCAG where possible. | |
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Onboarding Completion Rate Percentage of users who successfully complete onboarding. |
No information available | |
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Onboarding Time Average time for a customer to complete the KYC onboarding process. |
No information available | |
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Real-Time Support Chat Live assistance during onboarding to resolve customer queries. |
Jumio provides live chat and help options during onboarding. | |
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Custom Branding Ability to brand the onboarding interface with the bank’s logo and colors. |
Platform allows custom branding of white-label onboarding flows. |
Integration & Interoperability
(9 Yes /9 Known /10 Possible features)
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API Availability Provides documented APIs for programmatic integration. |
API documentation and published APIs for integration are available. | |
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Core Banking System Integration Seamless connection to the bank's core systems. |
Jumio advertises core banking system integration with open APIs. | |
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Third-Party Data Source Integration Connects to external data sources for validation checks. |
Platform integrates with third-party data sources for customer validation. | |
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Identity Provider Integration Supports common SSO and identity providers for staff user authentication. |
SSO and identity provider integrations are available for enterprise clients. | |
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Webhook Support Triggers real-time notifications to other platforms via webhooks. |
Jumio includes webhook support for real-time update triggers. | |
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Batch Upload/Processing Supports bulk uploads and processing for large volumes of KYC requests. |
Platform supports batch/bulk KYC upload and processing features. | |
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Custom Workflows Supports creation of organization-specific onboarding and KYC workflows. |
Jumio allows definition of custom onboarding/KYC workflows. | |
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Data Export Options Multiple export formats (CSV, XML, JSON) for KYC data. |
Export options include CSV, XML, and JSON formats for data. | |
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Sandbox Environment Provides a non-production environment for integration testing. |
Sandbox/test environments provided for technical and integration testing. | |
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Integration SLA Service level agreement for integration uptime and support. |
No information available |
Fraud Detection & Prevention
(8 Yes /8 Known /10 Possible features)
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Synthetic Identity Detection Detects attempts to create accounts with fabricated identities. |
Synthetic identity detection is specifically noted in fraud prevention documentation. | |
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Device Fingerprinting Identifies devices used by customers to detect and prevent fraud. |
Device fingerprinting used for fraud detection across onboarding flows. | |
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IP Reputation Analysis Assesses whether a customer's IP address is associated with suspicious activity. |
IP reputation checks are mentioned as part of the fraud framework. | |
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Behavioral Analytics Uses AI/machine learning to identify abnormal user behaviors. |
Behavioral analytics powered by AI is promoted for user investigation. | |
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Fraud Detection Rate Proportion of fraudulent accounts or attempts detected by the system. |
No information available | |
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Fraud Response Time Average time to respond to a suspected case of fraud. |
No information available | |
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Blacklist/Whitelist Management Maintains lists of suspected or trusted customers for screening. |
Blacklist and whitelist management standard in fraud detection tools. | |
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Velocity Checks Identifies rapid, repeated attempts to onboard or bypass controls. |
Platform supports velocity checks for patterns of repeated/fraudulent activity. | |
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Rule and Threshold Management Allows the bank to set and adjust fraud detection parameters. |
Jumio lets clients adjust risk/fraud threshold rules. | |
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Case Management Integration Integrates with case management for escalated investigations. |
Case management integration is part of Jumio’s suite for compliance teams. |
Monitoring & Ongoing KYC
(9 Yes /9 Known /10 Possible features)
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Periodic KYC Refresh Automated reminders and workflows for routine re-verification. |
Platform supports periodic KYC refresh reminders and workflows. | |
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Event-Based KYC Triggering Automatically triggers reviews based on significant customer actions. |
KYC update events can be triggered by user or system actions. | |
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Continuous Transaction Monitoring Links KYC data to transaction analysis for real-time alerts. |
Continuous transaction monitoring enabled with client integration. | |
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Change Detection Detects and flags changes to customer information. |
Change detection supported for updating customer data. | |
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Ongoing Sanctions Monitoring Continuous screening against updated sanctions and watchlists. |
Ongoing sanctions monitoring included in compliance modules. | |
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Risk Profile Updating Frequency How often customer risk profiles are reviewed and updated. |
No information available | |
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Automated KYC Reminders Automatic notifications sent to customers for compliance tasks. |
Automatic, customizable KYC compliance reminders for customers. | |
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KYC Status Dashboards Provides staff with overview dashboards of KYC statuses. |
Real-time KYC status dashboards are standard for staff. | |
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Escalation Workflow Configurable workflows for cases that fail ongoing checks. |
Configurable escalation workflows featured for failed cases. | |
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Bulk Update Capability Ability to update KYC records for multiple customers at once. |
Batch update capability available for enterprise onboarding. |
Analytics & Reporting
(9 Yes /9 Known /10 Possible features)
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Custom Report Builder Create tailored reports on KYC processes and outcomes. |
Custom report builder is supported for tailored KYC analytics. | |
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Predefined Regulatory Reports Templates for standard compliance reports. |
Predefined regulatory/compliance report templates are available. | |
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Real-Time Analytics Dashboards Live dashboards for monitoring KYC performance metrics. |
Live analytics dashboards provided for KYC metric monitoring. | |
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Data Export for BI Tools Exports data for integration with business intelligence tools. |
Exports to BI and analytics tools supported. | |
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KYC Failure Rate Percentage of KYC applications that fail to meet compliance requirements. |
No information available | |
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Average Verification Time Report Analysis of time taken for verification steps. |
Average verification time reporting supported in analytics dashboards. | |
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Trend Visualization Visualizes changes in KYC-related KPIs over time. |
Trend visualization for KYC KPIs is available within analytics features. | |
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Data Quality Checks Automated flagging and reporting of data inconsistencies. |
Jumio performs automated data quality checks and reporting. | |
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User Audit Logs Exportable activity logs for user actions. |
Exportable user audit logs are available for compliance and analysis. | |
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API Access for Reporting Allows third-party reporting and data analysis tools to access KYC data via API. |
API access for third-party reporting tools is documented. |
Scalability & Performance
(6 Yes /6 Known /10 Possible features)
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Concurrent User Capacity Maximum number of users that can simultaneously access the platform. |
No information available | |
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KYC Processing Throughput Number of KYC verifications processed per hour. |
No information available | |
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System Uptime SLA Guaranteed system uptime as per service agreement. |
No information available | |
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Cloud Deployment Support Can be deployed in cloud environments for scalable infrastructure. |
Cloud deployment support is prominent for Jumio KYX Platform. | |
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Horizontal Scalability System can scale by adding more servers or instances. |
Platform is horizontally scalable in cloud environments. | |
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Disaster Recovery RPO Recovery Point Objective in case of disaster. |
No information available | |
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Elastic Resource Allocation Automatically adjusts resources based on workload. |
Elastic/auto-scaling described in technical documentation. | |
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Load Balancing Distributes workload evenly across system resources. |
System supports load balancing in enterprise deployments. | |
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Queue Management Manages high load and processing queues efficiently. |
Platform features queue management for high-load scenarios. | |
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Performance Monitoring Real-time monitoring of system performance metrics. |
Real-time performance monitoring provided in admin portal. |
Vendor Support & Maintenance
(8 Yes /8 Known /10 Possible features)
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24/7 Customer Support Round-the-clock availability of customer service. |
24/7 customer support offered to enterprise and regulated clients. | |
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Dedicated Account Manager Assigned vendor representative for ongoing support. |
Dedicated account managers available for large enterprise accounts. | |
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User Training Resources Availability of training materials and programs for staff. |
Extensive training resources including documentation and videos. | |
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Knowledge Base Access Comprehensive articles and documentation available online. |
Online knowledge base is available publicly and to clients. | |
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Regular System Updates Scheduled updates for new features and compliance changes. |
Regular system updates are released for new features and compliance. | |
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Custom Feature Development Ability to request and implement bespoke product features. |
Custom/bespoke feature development offered for enterprise customers. | |
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Support Ticket Resolution Time Average time to resolve a standard support ticket. |
No information available | |
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SLAs for Issue Escalation Contracted timeframes for addressing critical issues. |
No information available | |
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User Community Forum Online forum for peer support and knowledge sharing. |
User community and support forums available for client interaction. | |
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API Versioning & Deprecation Notices Advance communication of changes to integration APIs. |
API versioning and deprecation notices communicated for integrations. |
Fraud Detection and Prevention for Compliance
Solutions for identifying and preventing various types of fraud across banking channels and products.
More Fraud Detection and Prevention
More Compliance ...
Data Integration and Sources
(9 Yes /9 Known /10 Possible features)
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Multi-source Data Aggregation Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.) |
Jumio KYX integrates data from core banking, payments, KYC/AML sources, and biometric liveness checks. | |
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Real-time Data Processing Capability to process data and trigger analysis instantly as transactions occur. |
Described as real-time KYC/AML compliance and verification platform. | |
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API Integration Support Supports integration via REST, SOAP, or other standard APIs for seamless data exchange. |
Jumio provides RESTful API documentation, evidencing API integration support. | |
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Historical Data Import Ability to import and analyze historical transaction data for establishing baselines and trend analysis. |
Platform supports importing historic data for monitoring and case management. | |
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External Data Feeds Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases. |
Integrates with global sanctions, watchlist, and PEP sources for AML screening. | |
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Batch Data Processing Supports processing large batches of data for end-of-day or scheduled checks. |
Supports batch onboarding and ongoing batch checks for AML monitoring. | |
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Data Cleansing and Normalization Automatic normalization, deduplication, and cleansing of ingested data. |
Platform uses automated ID document normalization and fraud rejection (cleansing). | |
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Scalable Ingestion Volume The maximum volume of records or transactions that can be ingested per second. |
No information available | |
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Data Encryption in Transit Ensures all ingested data is encrypted while moving between systems. |
Encryption in transit is explicitly listed in Jumio's security documentation. | |
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Data Encryption at Rest Ensures data is encrypted while stored in the system. |
Encryption at rest is specified for GDPR and global compliance. |
Detection Engine
(10 Yes /11 Known /15 Possible features)
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Rule-based Detection Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior. |
Platforms allow for customizable rule sets for flagging suspicious activity (e.g., document mismatch, liveness failure). | |
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Machine Learning Detection Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk. |
Jumio uses AI/machine learning for fraud detection and adaptive risk scoring. | |
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Custom Rule Builder Allows users to create and modify their own rules without programming. |
Admin interface allows customization of verification rule sets without coding. | |
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Behavioral Profiling Builds profiles for customers and accounts to detect deviations from normal activity. |
Behavioral profiling via device data, face biometrics, and activity trends used for monitoring. | |
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Peer Group Analysis Compares customer activity to peer groups to spot anomalies. |
Not as far as we are aware.* No evidence of peer group analysis in feature set or documentation. | |
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Real-time Scoring Assigns risk/fraud scores to transactions or accounts instantly as activity is processed. |
Risk scoring and decisioning are delivered instantly during verification. | |
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Adaptive Thresholds Adjusts detection thresholds dynamically based on risk and trends. |
No information available | |
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False Positive Rate Percentage of alerts identified as non-fraudulent during investigation. |
No information available | |
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Detection Latency Average time taken to identify and flag a suspicious event. |
No information available | |
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Outlier/Anomaly Detection Identifies rare events that deviate from established patterns. |
Outlier and anomaly detection incorporated through AI in facial and document analysis. | |
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Threat Intelligence Integration Access to global fraud, cyber, and compliance threat intelligence feeds. |
No information available | |
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Case Prioritization & Risk Ranking Automatically scores and ranks alerts/cases by risk level. |
Platform assigns and prioritizes risk scores to investigations and alerts. | |
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Sanctions and Watchlist Screening Real-time checks against OFAC, FATF, UN, and custom lists. |
Screening against OFAC, FATF, UN, and local watchlists is core to AML function. | |
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Regulatory Rule Updates Automated updates of detection rules and patterns according to latest regulatory requirements. |
Jumio updates sanctions and risk rules to reflect current regulations. | |
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Self-learning Feedback Loop System learns from investigator outcomes to reduce future false positives. |
Platform uses investigation outcomes to train and improve fraud detection models. |
Alert and Case Management
(7 Yes /7 Known /12 Possible features)
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Automated Alert Generation Automatically creates alerts for potentially suspicious activities based on detection rules. |
Generates automated alerts for suspicious AML/KYC results or document issues. | |
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Case Assignment and Escalation Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities. |
Case/workflow management documented in product literature. | |
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Case Notes and Attachment Support Allows investigators to add notes and attach supporting documentation to cases. |
Investigators can add notes and upload documentation to cases. | |
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Case Tracking and Audit Trail Maintains a complete history of all case actions and changes for compliance and audit needs. |
Case history and audit trails are recorded to meet compliance requirements. | |
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SLA Management Monitors compliance with service level agreements (e.g., investigation deadlines). |
No information available | |
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Bulk Case Actions Enables management of multiple cases at once (e.g., close, escalate, assign). |
No information available | |
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Case Status Tracking Tracks the status (open, in progress, closed, etc.) for all alerts and cases. |
Case status (open, pending, closed) tracking is part of case workflow. | |
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Automated Case Resolution Suggestions Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis. |
No information available | |
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Link Analysis between Cases Visualizes links and relationships between alerts and cases (e.g., network analysis). |
No information available | |
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Case Volume Capacity The maximum number of active cases that can be managed simultaneously. |
No information available | |
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Multi-user Collaboration Supports multiple users working on a case simultaneously with tracked changes. |
Multiple case users and comment threads supported in compliance ops. | |
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Alert Deduplication Automatically removes duplicate alerts to improve investigator efficiency. |
Deduplication features in place to prevent repeated case/alert work. |
User Access and Security
(7 Yes /7 Known /8 Possible features)
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Role-based Access Control (RBAC) Allows creation of user roles with defined permissions. |
Role-based user access detailed in the platform's admin guides. | |
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Two-factor Authentication Supports multi-factor login for enhanced user security. |
Supports multi-factor authentication for access security. | |
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Single Sign-On (SSO) Integration Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication. |
No information available | |
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Granular Permission Management Enables detailed control over user rights at feature, data, or function level. |
Granular permissions at data and function level for compliance. | |
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User Activity Monitoring Tracks and logs all user actions for audit and security. |
Tracks user actions for security and audit. | |
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Password Policy Enforcement Supports enforcing strong password requirements and expiration policies. |
Strong password enforcement included in user access documentation. | |
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Session Timeout Automatically logs out users after inactivity to prevent unauthorized access. |
Session timeout and auto-logout described in help and security documentation. | |
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Access Attempt Logging Logs all successful or failed login attempts. |
Tracks all access attempts for security monitoring. |
Reporting and Analytics
(6 Yes /6 Known /9 Possible features)
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Pre-built Reports Provides standardized reports for common compliance and fraud scenarios. |
Pre-built regulatory and compliance reports available. | |
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Custom Report Builder Allows users to design and schedule bespoke reports. |
No information available | |
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Dashboard Visualization Interactive dashboards to visualize key metrics and trends. |
Provides dashboard visualizations for compliance status/KPIs. | |
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Drill-down Analytics Ability to explore data in more detail from high-level summaries. |
Drill-down analytics described in dashboard features. | |
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Real-time Monitoring Widgets Live visualization of current alerts, cases, and operational KPIs. |
Live widgets for alert and case status are shown in admin UI. | |
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Scheduled Report Distribution Automated emailing or distribution of regular reports. |
No information available | |
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Exportable Data Formats Reports can be exported as PDF, CSV, XLS, etc. |
Reports and data can be exported in CSV, XLSX, and PDF. | |
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Regulatory Compliance Reporting Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD). |
Supports SAR/STR, AMLD, and regional compliance outputs. | |
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Case Closure Time Analysis Reporting on average time to resolution for cases. |
No information available |
Compliance and Regulation Support
(9 Yes /9 Known /9 Possible features)
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Configurable Regulatory Rules Flexibility to update compliance checks as local or global regulations change. |
Rules can be adjusted for new regulatory requirements. | |
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Automated Regulatory Updates System automatically receives and applies updates for new laws, sanctions, and best practices. |
Platform automatically receives new lists, regulatory data, and fraud patterns. | |
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Regulatory Audit Trail Complete, immutable logs for every action, decision, and change to meet regulator requirements. |
Full audit trails and immutable logs are standard for compliance. | |
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Retention Policy Management Configurable policies for data and case retention according to jurisdiction. |
Supports configurable retention policies per jurisdiction. | |
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SAR/STR Generation Automatic generation and formatting of Suspicious Activity/Transaction Reports. |
Automatic SAR/STR generation included in regulatory reporting suite. | |
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Customer Due Diligence (CDD) Support Verifies customer identity and risk at onboarding and ongoing intervals. |
CDD is a core function on onboarding and for ongoing monitoring. | |
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Ongoing Monitoring of PEPs Continuous checks on Politically Exposed Persons and related entities. |
Continuous monitoring for PEPs is included in compliance modules. | |
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KYC/AML Compliance Tools Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. |
Supports KYC/AML compliance for onboarding and monitoring. | |
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Cross-border Compliance Support Handles international regulations and cross-jurisdiction risk scenarios. |
Addresses cross-border regulatory compliance scenarios. |
Platform Scalability and Performance
(4 Yes /4 Known /8 Possible features)
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Horizontal Scalability The system can add resources across servers or clusters for greater throughput. |
Supports horizontal scaling as a cloud-native SaaS platform. | |
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Vertical Scalability Supports increased performance by adding hardware to a single node. |
Architecture allows resource scaling as traffic increases. | |
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Cloud Deployment Support Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience. |
Cloud deployment available for AWS, Azure, and GCP. | |
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On-premise Deployment Support Can be installed in a privately managed infrastructure for data residency requirements. |
No information available | |
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Average Transaction Processing Speed Time taken to process and analyze a transaction/event. |
No information available | |
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Maximum Supported Users Peak concurrent users the system can handle without performance degradation. |
No information available | |
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Maximum Supported Data Volume Total amount of historical data the platform can store and analyze efficiently. |
No information available | |
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Disaster Recovery Capability Automated backup, replication, and rapid recovery in case of hardware or software failure. |
System includes disaster recovery and data backup as part of managed SaaS offering. |
User Interface and Experience
(6 Yes /6 Known /8 Possible features)
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Intuitive Navigation Modern, user-friendly design for easy access to key functions and data. |
User interface described as modern and user-friendly, with focus on usability. | |
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Customizable Dashboards Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks. |
Dashboards can be customized for user roles and needs. | |
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Responsiveness Interface functions well on desktop, tablet, and mobile devices. |
Platform is web-based, works on desktop, tablet, and mobile browsers. | |
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Accessibility Compliance (WCAG) Meets accessibility standards for vision, hearing, and mobility-impaired users. |
No information available | |
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Multilingual Support Supports operation and visualization in multiple languages. |
Several languages supported for international clients. | |
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Contextual Help and Tooltips Built-in guidance and documentation available throughout the platform. |
Tooltips and in-app help included. | |
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Quick Search and Filtering Fast lookup and advanced filtering for cases, alerts, and transactions. |
Fast search and advanced data filtering demonstrated in demo videos. | |
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Bulk Data Editing Ability to process and update multiple records at once. |
No information available |
Integration and Extensibility
(2 Yes /2 Known /8 Possible features)
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RESTful API Availability Comprehensive APIs for fetching or pushing data to/from other systems. |
Comprehensive availability of RESTful APIs indicated in developer section. | |
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Webhook Support Send push notifications to external systems as events occur. |
No information available | |
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Third-party Connector Marketplace Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.). |
No information available | |
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Custom Workflow Integration Allows incorporation of custom business logic or process automations. |
No information available | |
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Scripting & Plugin Support Extend platform with custom scripts or plug-ins as needed. |
No information available | |
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Event-driven Architecture Supports trigger-based actions and responses to key platform events. |
No information available | |
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Legacy System Integration Specialized adapters for older or proprietary systems. |
No information available | |
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Data Output Formats Range of supported export formats for data exchange (CSV, JSON, XML). |
Multiple export formats (CSV, JSON, XML) supported. |
Customer and Transaction Monitoring
(9 Yes /9 Known /9 Possible features)
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Continuous Transaction Monitoring Ongoing real-time monitoring of all banking and payment transactions. |
Continuous transaction and identity monitoring for all customers. | |
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Customer Risk Scoring Assigns and updates risk scores for individual and business customers. |
Risk scores assigned for all customers, with periodic updates. | |
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Channel Monitoring Monitors transactions across branches, ATMs, online, mobile, call centers, etc. |
KYC/AML monitoring across all digital and physical channels. | |
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Entity Relationship Mapping Identifies connections between accounts, customers, vendors, and third parties. |
Connects entities (accounts, customers) through case management and monitoring. | |
|
Transaction Velocity Checks Detects rapid succession of transactions that may indicate structuring or layering. |
Velocity checks included in KYC and monitoring for suspicious activity. | |
|
Geolocation Analysis Identifies transactions occurring from unusual or high-risk locations. |
Geolocation analysis for transaction and verification risk. | |
|
Device Fingerprinting Detects usage of new, risky, or known suspicious devices. |
Device fingerprinting with risk-based logic for new or suspicious devices. | |
|
Biometric/Behavioral Biometrics Monitoring Supports detection of fraud via typing patterns, voice, facial recognition, etc. |
Supports biometric and behavioral biometrics including facial liveness, typing, and device. | |
|
Real-time Alerts to Customers Notifies customers immediately when potentially suspicious activity is detected. |
Platform can instantly notify customers (e.g., failed verification or fraud detected). |
Support, Maintenance, and Vendor Reliability
(6 Yes /6 Known /7 Possible features)
|
24/7 Technical Support Access to round-the-clock technical support team. |
24/7 technical support offered per vendor documentation. | |
|
Comprehensive Documentation Well-maintained reference docs, including API and configuration guides. |
Comprehensive documentation available for system and API. | |
|
Service Level Agreement (SLA) Uptime Guaranteed minimum percentage of system availability. |
No information available | |
|
Regular Product Updates Product enhancements and security patches delivered regularly. |
Regular product updates and new compliance sanctions releases. | |
|
Customer Success Management Dedicated resources for onboarding, training, and continual improvement. |
Customer onboarding, training, and ongoing support offered. | |
|
Issue and Ticket Tracking System Central system for raising, tracking, and managing support incidents. |
Issue and support ticket tracking provided. | |
|
Online Community/Knowledge Base Access to user forums, known issues, and best practices resources. |
Knowledge base and community forums are available, as per website. |
AML and KYC Solutions for Risk & Compliance
Tools for anti-money laundering screening, know-your-customer processes, and sanctions checking to ensure compliance with financial crime prevention regulations.
More AML and KYC Solutions
More Risk & Compliance ...
Customer Onboarding
(0 Yes /0 Known /13 Possible features)
|
Digital Document Capture Ability to capture and upload client documents electronically. |
. | No information available |
|
Biometric Verification Use of fingerprint, facial recognition, or other biometrics for identity verification. |
. | No information available |
|
E-signature Integration Support for electronic signature workflows for onboarding agreements. |
. | No information available |
|
Real-time ID Verification Immediate validation of government-issued IDs using integrations with official databases. |
. | No information available |
|
Sanctions and Watchlist Screening Automated screening of new clients against global sanctions and watchlists. |
. | No information available |
|
Automated Risk Scoring System-generated risk scores based on client profile and behavior. |
. | No information available |
|
Onboarding Time Average time taken to onboard a new client end-to-end. |
. | No information available |
|
KYC Form Generation Automatic generation and pre-filling of regulatory KYC forms. |
. | No information available |
|
Multi-language Support Ability to provide the onboarding experience in multiple languages. |
. | No information available |
|
Mobile Onboarding Support for mobile/web-friendly onboarding processes. |
. | No information available |
|
Duplicate Detection Detection of duplicate or suspicious client entries during onboarding. |
. | No information available |
|
Automatic PEP Identification Identification of Politically Exposed Persons during onboarding. |
. | No information available |
|
Customizable Workflows Ability to adapt onboarding steps for different client types or risk profiles. |
. | No information available |
Ongoing Monitoring and Screening
(0 Yes /0 Known /13 Possible features)
|
Continuous Sanctions Screening Automated, recurring checks against updated sanctions and watchlists. |
. | No information available |
|
Adverse Media Monitoring Scanning for negative news and media about clients in real-time. |
. | No information available |
|
Transaction Monitoring Automated analysis of transactions to detect suspicious or anomalous activity. |
. | No information available |
|
Alert Generation System generation of alerts for potential AML/KYC violations. |
. | No information available |
|
False Positive Rate Proportion of alerts found to require no further investigation. |
. | No information available |
|
Rule-based Alerting Configurable rules to tailor alert logic to business and regulatory needs. |
. | No information available |
|
Machine Learning-Based Anomaly Detection Advanced analytics using ML algorithms to spot unusual patterns in data. |
. | No information available |
|
Volume Processed Average number of clients or transactions screened per day. |
. | No information available |
|
Customizable Screening Intervals Ability to configure how frequently clients are re-screened. |
. | No information available |
|
Auto-Remediation Tools Automated workflows for routine remediation and case closure. |
. | No information available |
|
Escalation Management Tools to escalate high-risk findings to compliance teams. |
. | No information available |
|
Watchlist Coverage Breadth Number of global and regional lists covered. |
. | No information available |
|
Audit Log Retention Length of time audit logs are retained. |
. | No information available |
Case Management & Investigations
(0 Yes /0 Known /12 Possible features)
|
Centralized Case Tracking A unified dashboard and database for managing active and historical compliance cases. |
. | No information available |
|
Automatic Case Creation Automatic opening of investigation cases when alerts are triggered. |
. | No information available |
|
Collaborative Workflows Support for multiple team members to work on the same case with proper controls. |
. | No information available |
|
Task Assignment & Queueing Ability to assign cases and tasks to specific team members. |
. | No information available |
|
Timeline Auditing Comprehensive timeline logs showing all actions, comments, and decisions. |
. | No information available |
|
Case Closing Time Average time from case opening to closing. |
. | No information available |
|
Evidence Management Central storage and organization for case-related supporting documentation. |
. | No information available |
|
Case Prioritization Support for automatic or manual prioritization based on risk or urgency. |
. | No information available |
|
Automated Reporting to Authorities Ability to generate and submit regulatory filings (e.g., Suspicious Activity Reports). |
. | No information available |
|
Customizable Templates Editable templates for common investigation procedures and documentation. |
. | No information available |
|
User Access Controls Granular permissions to limit access to sensitive case information. |
. | No information available |
|
Case Searchability Advanced search and filter capabilities for all case data. |
. | No information available |
Integration & Interoperability
(0 Yes /0 Known /11 Possible features)
|
API Access Comprehensive APIs for integrating with CRM, core banking, or investment platforms. |
. | No information available |
|
Batch Data Uploads Support for bulk import/export of client or transaction data. |
. | No information available |
|
Third-Party Data Integration Integrations with external data providers (e.g., credit bureaus, public records). |
. | No information available |
|
Regulatory File Format Support Ability to ingest and export data in required regulatory formats (XML, CSV, etc.). |
. | No information available |
|
Real-Time Data Sync Ability to send and receive data in real-time with other business systems. |
. | No information available |
|
Webhook Support Support for push notifications and real-time updates via webhooks. |
. | No information available |
|
Integration Time Average time required to implement out-of-the-box integrations. |
. | No information available |
|
Standardized APIs (REST/SOAP) Availability of modern REST or SOAP APIs. |
. | No information available |
|
Single Sign-On (SSO) Support for SSO with enterprise identity providers. |
. | No information available |
|
Custom Connector Availability Readily available connectors for industry-specific tools and platforms. |
. | No information available |
|
Cloud Platform Compatibility Support for integration with major cloud services (AWS, Azure, GCP). |
. | No information available |
Compliance & Regulatory Coverage
(0 Yes /0 Known /11 Possible features)
|
Automatic Regulatory Updates Regular updates reflecting new or amended laws and regulations. |
. | No information available |
|
Geographic Regulation Coverage Number of jurisdictions/regulatory regimes supported. |
. | No information available |
|
Configurable Reporting Rules Ability to customize rules to support specific local requirements. |
. | No information available |
|
Regulatory Change Alerts System notifications when compliance requirements change. |
. | No information available |
|
Pre-built Regulatory Reports Templates for common regional reports (e.g., SAR, STR). |
. | No information available |
|
AML Program Template Library Built-in templates for AML policy and procedure documents. |
. | No information available |
|
Support for FATF Recommendations Alignment with Financial Action Task Force best practices. |
. | No information available |
|
Data Residency Configurability Ability to store data in specific jurisdictions to comply with local laws. |
. | No information available |
|
Audit Trail Completeness Coverage and detail level in logs for regulatory audits. |
. | No information available |
|
Electronic Filing Support Ability to file reports directly with regulatory agencies electronically. |
. | No information available |
|
Regulatory Certification Product holds certifications verifying regulatory compliance (e.g., SOC2, ISO 27001). |
. | No information available |
User Experience & Usability
(0 Yes /0 Known /11 Possible features)
|
Intuitive Interface Modern, user-friendly dashboard and navigation. |
. | No information available |
|
Role-based Dashboards Customized UI and data views for different user roles. |
. | No information available |
|
Search and Filter Tools Advanced filtering and search across all compliance data. |
. | No information available |
|
Bulk Actions Perform actions or updates on multiple records simultaneously. |
. | No information available |
|
Customizable Notifications Users can set preferences for system alerts and notifications. |
. | No information available |
|
Accessibility Features Support for users with disabilities (e.g., screen reader compatibility). |
. | No information available |
|
Multi-device Support Usable across desktop, tablet, and mobile devices. |
. | No information available |
|
User Training Materials Built-in guides, tutorials, and help resources. |
. | No information available |
|
Customizable Workspaces Personalized home screens and workflow layouts. |
. | No information available |
|
Localization Settings Support for local time zones, currencies, and date formats. |
. | No information available |
|
Queue Management Efficient prioritization and handling of user tasks and queues. |
. | No information available |
Reporting & Analytics
(0 Yes /0 Known /11 Possible features)
|
Custom Report Builder Tool to build custom reports from compliance data. |
. | No information available |
|
Scheduled Reporting Automated routine delivery of compliance and risk reports. |
. | No information available |
|
Export Formats Range of available export formats (PDF, CSV, XLSX, etc.). |
. | No information available |
|
Dashboard Analytics Real-time dashboards for monitoring key AML/KYC metrics. |
. | No information available |
|
Investigative Statistics Aggregate data on investigations, case closures, and alert resolution. |
. | No information available |
|
Alert Volume Analytics Reports quantifying alerts generated over time. |
. | No information available |
|
Regulatory Filing Logs Detailed logs of past regulatory filings and deadlines. |
. | No information available |
|
Dashboard Refresh Rate Frequency with which live dashboards are updated. |
. | No information available |
|
Audit-Ready Reports Reports configured to satisfy audit requirements. |
. | No information available |
|
Case Productivity Metrics KPIs on team performance and case handling speed. |
. | No information available |
|
Data Visualization Tools Built-in graphs, charts, and data visualization capabilities. |
. | No information available |
Data Security & Privacy
(0 Yes /0 Known /11 Possible features)
|
End-to-End Encryption All data encrypted at rest and in transit. |
. | No information available |
|
Role-Based Access Control (RBAC) Policy-driven access restrictions based on employee roles. |
. | No information available |
|
Multi-factor Authentication Requirement for multiple methods of identity verification. |
. | No information available |
|
Data Masking Automatic obfuscation of sensitive fields in UI and exports. |
. | No information available |
|
Granular Audit Logs Detailed records of all data access and changes. |
. | No information available |
|
GDPR Compliance Features supporting General Data Protection Regulation requirements. |
. | No information available |
|
Data Deletion and Retention Automated procedures for retention and secure deletion of records. |
. | No information available |
|
Secure Data Export/Import Encrypted transfers of data during bulk export/import. |
. | No information available |
|
Penetration Testing Frequency How often the system undergoes security testing. |
. | No information available |
|
Data Breach Notification Tools Capabilities to identify, report, and manage data breaches. |
. | No information available |
|
Redaction Tools Built-in support for redacting sensitive data upon request. |
. | No information available |
Product Scalability & Performance
(0 Yes /0 Known /10 Possible features)
|
Concurrent User Support Maximum number of simultaneously active users supported. |
. | No information available |
|
Transaction Processing Speed Average time to process a compliance check on a transaction. |
. | No information available |
|
Data Storage Capacity Maximum amount of data that can be stored natively. |
. | No information available |
|
Uptime SLA Guaranteed system availability as a Service Level Agreement. |
. | No information available |
|
Disaster Recovery Time Objective (RTO) Time required to restore systems following an outage. |
. | No information available |
|
Elastic Compute Ability to dynamically allocate computing resources under load. |
. | No information available |
|
Batch Processing Throughput Number of clients/transactions processed per batch. |
. | No information available |
|
Latency Monitoring Tools for measuring and alerting on API/processing latency. |
. | No information available |
|
Geographic Load Distribution Use of data centers in multiple regions for workload balancing. |
. | No information available |
|
Auto-scaling Capabilities Automatic scaling of resources based on user or transaction volume. |
. | No information available |
Vendor Support, SLAs & Documentation
(0 Yes /0 Known /10 Possible features)
|
24/7 Multichannel Support Availability of technical and compliance support at all hours via multiple channels. |
. | No information available |
|
Dedicated Account Manager Assignment of a named relationship manager for client queries. |
. | No information available |
|
Onboarding & Training Services Provision of user onboarding and comprehensive training. |
. | No information available |
|
SLAs for Issue Resolution Defined escalation paths and timeframes for issue resolution. |
. | No information available |
|
User Community Access Forums, events, and online communities for shared knowledge. |
. | No information available |
|
Comprehensive Documentation Up-to-date documentation, user guides, and FAQs. |
. | No information available |
|
Product Roadmap Transparency Visibility into upcoming features and planned improvements. |
. | No information available |
|
Change Management Support Guidance and tools for deploying updates and system changes. |
. | No information available |
|
SLAs for System Uptime Service guarantees for application and API availability. |
. | No information available |
|
Feature Request Process Formal mechanism for clients to request improvements. |
. | No information available |
Cost & Licensing
(0 Yes /0 Known /10 Possible features)
|
Transparent Pricing Full disclosure of all fees, including setup, support, and maintenance. |
. | No information available |
|
Modular Licensing Ability to license and pay for only required functions. |
. | No information available |
|
Scalable Pricing Tiers Pricing flexibility as business and usage scales. |
. | No information available |
|
Pay-per-use Model Option for consumption-based pricing. |
. | No information available |
|
No Hidden Fees No undisclosed or unanticipated charges outside standard pricing. |
. | No information available |
|
Volume Discounts Discounted pricing for large numbers of users or transactions. |
. | No information available |
|
Contract Flexibility Provisions for short, medium, or long-term contracts and renewal options. |
. | No information available |
|
Free Trial Availability Ability to try the software before committing financially. |
. | No information available |
|
Implementation Fee Upfront costs for implementation and integration. |
. | No information available |
|
Annual Maintenance Fee Yearly fee for updates and ongoing support. |
. | No information available |
Client Onboarding Solutions for Client Services
Digital platforms streamlining the account opening process, including KYC (Know Your Customer), AML (Anti-Money Laundering) checks, and documentation management.
More Client Onboarding Solutions
More Client Services ...
Account Creation & Onboarding
(0 Yes /0 Known /14 Possible features)
|
Digital Account Application Allows clients to open accounts electronically through web or mobile platforms. |
. | No information available |
|
Progress Tracking Displays onboarding progress for clients and staff in real time. |
. | No information available |
|
Pre-filled Forms Automatically fills client forms with known or previously entered data. |
. | No information available |
|
Multi-language Support Provides onboarding platform in multiple languages. |
. | No information available |
|
Multi-currency Support Supports accounts across various currencies. |
. | No information available |
|
Customizable Workflows Allows configuration of onboarding steps and requirements per client type. |
. | No information available |
|
Branch/Channel Integration Supports initiation at branch, online, or hybrid channels. |
. | No information available |
|
Bulk Onboarding Enables onboarding of multiple clients in batch. |
. | No information available |
|
Onboarding Time Average time to complete an account opening process. |
. | No information available |
|
Account Types Supported Different types of client accounts supported (e.g., individuals, corporates, trusts). |
. | No information available |
|
Referral Tracking Tracks referral sources and incentives in onboarding. |
. | No information available |
|
Cross-device Continuity Clients can start onboarding on one device and resume on another. |
. | No information available |
|
Error Validation & Guidance Automatically detects errors and provides in-form guidance. |
. | No information available |
|
API Integration for CRM Connects onboarding process with existing client management systems. |
. | No information available |
KYC (Know Your Customer) & Identity Verification
(0 Yes /0 Known /14 Possible features)
|
Document Upload Allows clients to upload identification documents securely. |
. | No information available |
|
eKYC Integration Supports electronic KYC data sources for instant verification. |
. | No information available |
|
Biometric Verification Uses selfie, face match or fingerprint for identity confirmation. |
. | No information available |
|
OCR Extraction Extracts data from documents using Optical Character Recognition. |
. | No information available |
|
Video KYC Supports client interviews or ID validation through video chat. |
. | No information available |
|
Sanctions & Watchlist Screening Screens client against global blacklists, sanctions and PEP lists. |
. | No information available |
|
Proof of Address Handling Verifies and stores client proof of address. |
. | No information available |
|
Auto-Fail/Flag Criteria Automatically flags or blocks applications with suspect information. |
. | No information available |
|
Name Matching Quality Level of accuracy in matching client names to watchlists. |
. | No information available |
|
Age Verification Checks client meets minimum age requirements. |
. | No information available |
|
Source of Funds Collection Collects data on the origin of client funds. |
. | No information available |
|
Real-time KYC Decision Gives instant pass/fail approval for KYC checks. |
. | No information available |
|
KYC Reuse Frequency Allows reuse of existing KYC data for returning clients. |
. | No information available |
|
Third-Party Verification Integration Integrates with external KYC, ID, or background-check providers. |
. | No information available |
AML (Anti-Money Laundering) Screening
(0 Yes /0 Known /14 Possible features)
|
Politically Exposed Persons (PEP) Screening Searches clients for PEP status using global lists. |
. | No information available |
|
Transaction Pattern Analysis Analyzes historical client transactions for anomalies. |
. | No information available |
|
Adverse Media Screening Checks clients against negative media databases. |
. | No information available |
|
Custom AML Rules Engine Supports creation and management of custom AML rules. |
. | No information available |
|
Dynamic Risk Scoring Assigns risk scores to clients based on profile attributes and behaviors. |
. | No information available |
|
False Positive Rate The proportion of alerts triggered in error by AML screening. |
. | No information available |
|
Automated Suspicious Activity Report (SAR) Filing Generates and submits SARs automatically for relevant cases. |
. | No information available |
|
Continuous Monitoring Ongoing surveillance for suspicious patterns during and after onboarding. |
. | No information available |
|
Regulatory Database Updates Frequency of updates to sanction, PEP, and watchlist sources. |
. | No information available |
|
Alert Escalation Workflow Automated workflows for timely escalation of AML alerts. |
. | No information available |
|
Audit Logging of AML Actions Keeps a secure, complete log of AML-related actions. |
. | No information available |
|
Geographic Risk Assessment Evaluates client risk based on country/jurisdiction. |
. | No information available |
|
Real-Time AML Checks Performs AML screening in real time during onboarding. |
. | No information available |
|
AML Screening Coverage Number of countries/jurisdictions covered by AML screening. |
. | No information available |
Documentation & Data Collection
(0 Yes /0 Known /14 Possible features)
|
Secure Document Storage Stores client documents in secure, encrypted databases. |
. | No information available |
|
Drag-and-Drop Upload Allows clients to easily upload required documentation. |
. | No information available |
|
Document Format Support Accepts a wide range of file types and sizes. |
. | No information available |
|
Version Control Tracks changes and maintains history of document uploads. |
. | No information available |
|
Automated Document Expiry Alerts Notifies staff or clients when documents are out-of-date. |
. | No information available |
|
In-Platform Documentation Checklist Guides clients to provide required documents for their account type. |
. | No information available |
|
Bulk Document Handling Processes multiple documents at once (e.g. corporate onboarding). |
. | No information available |
|
Digital Signature Capture Supports electronic signature for contracts and agreements. |
. | No information available |
|
Data Extraction Automation Automates data capture from uploaded documents. |
. | No information available |
|
Document Retention Policy Automation Automates document deletion or archiving according to compliance policy. |
. | No information available |
|
Personal Data Masking Masks sensitive information on stored or displayed documents. |
. | No information available |
|
Document Validation Rate Proportion of documents automatically validated by the system. |
. | No information available |
|
Mobile Document Capture Enables document upload via mobile camera with cropping and enhancement. |
. | No information available |
|
Data Entry Field Validation Checks format and completeness of client-entered data. |
. | No information available |
Integration & APIs
(0 Yes /0 Known /14 Possible features)
|
Open API Availability Supports open RESTful APIs for custom integrations. |
. | No information available |
|
Core Banking Integration Links onboarding to core banking/brokerage systems for seamless account provisioning. |
. | No information available |
|
Third-party Middleware Support Supports integration with middleware and other orchestration tools. |
. | No information available |
|
KYC/AML Provider Connections Out-of-the-box connections to KYC and AML data/verification providers. |
. | No information available |
|
CRM Integration Synchronizes data with customer relationship management systems. |
. | No information available |
|
eSignature Service Integration Built-in integrations with external e-signature providers. |
. | No information available |
|
Real-Time Data Sync Pushes onboarding data in real time to connected systems. |
. | No information available |
|
Webhooks/Notifications Supports automated callbacks or notifications to external systems. |
. | No information available |
|
SCIM/Directory Integration Supports enterprise identity directories for user sync and SSO. |
. | No information available |
|
SSO/SAML Authentication Enables single sign-on for advisors and staff. |
. | No information available |
|
Data Import/Export Tools Allows bulk migration into/out of the onboarding system. |
. | No information available |
|
Custom Web Portal Widgets Embeddable onboarding components into external portals. |
. | No information available |
|
Integration Throughput Number of API calls or integration operations supported per second. |
. | No information available |
|
Event-Driven Workflow Triggers Support for automating workflows based on system events. |
. | No information available |
User Experience & Accessibility
(0 Yes /0 Known /14 Possible features)
|
Responsive Web Design Optimized for desktop, tablet, and smartphone viewing. |
. | No information available |
|
Accessibility Compliance Adheres to WCAG or other accessibility standards (e.g., screen reader support). |
. | No information available |
|
Guided Walkthroughs Provides dynamic, step-by-step onboarding assistance. |
. | No information available |
|
Live Chat Support Integration Embedded chat functionality for real-time support. |
. | No information available |
|
Personalized Client Dashboards Custom onboarding status and document request views. |
. | No information available |
|
Task Reminders Automated onboarding reminders via email/SMS/in-app alerts. |
. | No information available |
|
Satisfaction Feedback Collection Built-in tools to survey client experience and collect feedback. |
. | No information available |
|
Multi-Lingual Forms Forms available in several languages for client comfort. |
. | No information available |
|
Progress Save and Resume Clients can pause and resume onboarding without data loss. |
. | No information available |
|
Average User Steps to Completion Average number of screens/entries required for onboarding completion. |
. | No information available |
|
Mobile App Availability Onboarding can be completed through a iOS/Android app. |
. | No information available |
|
PDF Generation of Completed Applications Produces client-ready downloadable/printable PDFs post-onboarding. |
. | No information available |
|
Session Timeout Handling Manages long or abandoned sessions with appropriate alerts. |
. | No information available |
|
Dark Mode User interface supports dark/light visual themes. |
. | No information available |
Compliance & Regulation
(0 Yes /0 Known /14 Possible features)
|
Regulatory Rule Engine Configurable logic for jurisdiction-specific account opening requirements. |
. | No information available |
|
Audit Trail Comprehensive logs of all significant onboarding actions and changes. |
. | No information available |
|
GDPR/CCPA Compliance Tools Supports compliance with data privacy and protection regulations. |
. | No information available |
|
Reporting to Regulators Automated and scheduled submission of required regulatory reports. |
. | No information available |
|
Retention Policy Configuration Flexible setup of data/document retention as per regulation. |
. | No information available |
|
Consent Management Records and manages client consent for data processing. |
. | No information available |
|
Multi-jurisdiction Support Adapts onboarding for multiple countries’ legal requirements. |
. | No information available |
|
Role-based Access Controls Defines staff authority levels by account/role. |
. | No information available |
|
Sanctions List Auto-Update Frequency Frequency of automatic updates for regulatory lists. |
. | No information available |
|
Privacy Notice Customization Allows custom messaging and documentation of privacy policies. |
. | No information available |
|
Real-time RegTech Updates Automatic updates for new compliance policies and rules. |
. | No information available |
|
Encrypted Data Transmission All data transfer encrypted end-to-end. |
. | No information available |
|
Compliance Dashboard Centralized overview of ongoing compliance metrics/status. |
. | No information available |
|
Exception Management Workflows for managing regulatory exceptions and overrides. |
. | No information available |
Workflow & Process Automation
(0 Yes /0 Known /14 Possible features)
|
Rule-based Task Assignment Automatically assigns onboarding steps to staff based on logic. |
. | No information available |
|
Automated Approval Routing Forwards cases through approval chains per requirements. |
. | No information available |
|
Escalation Triggers Automatic escalation of pending or failed onboarding cases. |
. | No information available |
|
Workflow Visualization Graphical dashboards showing process flows and bottlenecks. |
. | No information available |
|
Event-Driven Notifications Automated alerts for status changes or required actions. |
. | No information available |
|
Bulk Processing Capacity Maximum number of onboarding cases handled simultaneously. |
. | No information available |
|
Custom Task Types Ability to introduce new types or categories of onboarding work. |
. | No information available |
|
Parallel Task Execution Supports concurrent processing of independent tasks. |
. | No information available |
|
Automated Data Validation Checks data for accuracy before moving to the next step. |
. | No information available |
|
SLAs and Turnaround Time Tracking Tracks time to completion of each step versus service targets. |
. | No information available |
|
Task Completion Analytics Reports on task status, rates, and completion times. |
. | No information available |
|
Self-Service Process Initiation Allows clients to initiate processes without staff involvement. |
. | No information available |
|
Custom Process Templates Library of reusable workflow templates. |
. | No information available |
|
Process Exception Handling Rate Proportion of tasks completed with human intervention. |
. | No information available |
Analytics, Reporting & Monitoring
(0 Yes /0 Known /14 Possible features)
|
Real-time Reporting Instant access to live onboarding metrics. |
. | No information available |
|
Onboarding Funnel Analytics Tracks conversion, drop-off, and completion rates. |
. | No information available |
|
Custom BI Report Builder Drag-and-drop/dashboard-style report and analytics builder. |
. | No information available |
|
Audit-Ready Logs Maintains audit logs for all major actions/events. |
. | No information available |
|
Automated Exception Reports Scheduled exception/outlier detection and reporting. |
. | No information available |
|
Export to Excel/CSV/PDF Exports all analytics and records to standard formats. |
. | No information available |
|
Alert Threshold Customization Set custom thresholds for real-time alerts or reports. |
. | No information available |
|
Historical Data Retention Duration Period for which analytics data is stored for review/reporting. |
. | No information available |
|
Custom Dashboard Widgets Configurable widgets to add/remove analytics on dashboards. |
. | No information available |
|
Automated Compliance Reporting Generates regulatory reports automatically from onboarding data. |
. | No information available |
|
Team Performance Metrics Compares staff/team onboarding rates and efficiency. |
. | No information available |
|
Conversion Rate Tracking Tracks percentage of started-to-completed onboardings. |
. | No information available |
|
Time to Approval Measures average time from submission to approval. |
. | No information available |
|
Error/Issue Logging Automatically logs operational issues or errors for review. |
. | No information available |
Security & Data Protection
(0 Yes /0 Known /14 Possible features)
|
AES-256 Encryption Industry-standard encryption for data at rest and in transit. |
. | No information available |
|
Multi-factor Authentication (MFA) Requires users to authenticate with multiple credentials. |
. | No information available |
|
Penetration Testing Frequency Frequency of external independent penetration test audits. |
. | No information available |
|
Vulnerability Scanning Regular scans for known vulnerabilities in the application. |
. | No information available |
|
Data Loss Prevention Features Automated detection and blocking of unauthorized data exfiltration. |
. | No information available |
|
SSO/OAuth Support Supports single sign-on and OAuth credentials. |
. | No information available |
|
ISO 27001/SOC 2 Compliance Certified with or conforms to major international security standards. |
. | No information available |
|
Activity & Access Monitoring Monitors and logs all access attempts and activity. |
. | No information available |
|
User Access Reviews Scheduled auditing of user permissions and access. |
. | No information available |
|
Secure Download/Print Controls Restricts and audits downloads or prints of sensitive documents. |
. | No information available |
|
Field-level Data Encryption Sensitive fields (e.g., SSN, passport number) encrypted individually. |
. | No information available |
|
Client-side Encryption Encryption applied before data leaves end-user devices. |
. | No information available |
|
Data Breach Notification Automation Automates regulatory and client notification in the event of a breach. |
. | No information available |
|
Secure Data Wipe Supports secure deletion of client data and documents. |
. | No information available |
Scalability & Performance
(0 Yes /0 Known /14 Possible features)
|
Concurrent User Capacity Maximum number of users supported at once. |
. | No information available |
|
System Uptime SLA Guaranteed percentage of system operational time. |
. | No information available |
|
Onboarding Throughput Number of onboarding applications processed per hour. |
. | No information available |
|
Geographically Redundant Hosting Supports data center redundancy in multiple regions. |
. | No information available |
|
Automated Load Balancing Distributes workloads for high performance. |
. | No information available |
|
Cloud Native Architecture Built using scalable, cloud infrastructure. |
. | No information available |
|
Zero Downtime Maintenance Capability Upgrades and patches without taking platform offline. |
. | No information available |
|
Performance Monitoring Dashboards Live metrics such as response time and error rates. |
. | No information available |
|
Queueing and Autoscaling Automatic scaling based on demand, with queueing for excess load. |
. | No information available |
|
Disaster Recovery RTO/RPO Maximum Recovery Time/Point Objectives after a disaster. |
. | No information available |
|
API Rate Limiting Configurable limits for external integrations to maintain performance. |
. | No information available |
|
Processing Latency Average time to process a single onboarding application. |
. | No information available |
|
Outage Notification Speed Time taken to notify stakeholders of platform outages. |
. | No information available |
|
Data Partitioning/Segmentation Allows isolation of data for business lines or legal entities. |
. | No information available |
Support, Maintenance & Vendor Management
(0 Yes /0 Known /14 Possible features)
|
24/7 Client & Staff Support Around-the-clock vendor support for technical and procedural queries. |
. | No information available |
|
Dedicated Account Manager Named relationship manager for the brokerage firm. |
. | No information available |
|
Custom Implementation Services Availability of professional services for onboarding rollout. |
. | No information available |
|
Online Knowledge Base Comprehensive self-help and learning materials. |
. | No information available |
|
End-User Training Delivery Structured client or staff onboarding training programs. |
. | No information available |
|
SLA for Incident Resolution Guaranteed maximum vendor response times for incidents. |
. | No information available |
|
Product Update Roadmap Published and transparent release roadmap for clients. |
. | No information available |
|
Custom Feature Request Channels Clients can submit and track requests for new features. |
. | No information available |
|
Release Notes & Changelog Access Proactive communication of new/enhanced features. |
. | No information available |
|
Service Health Monitoring Portal Live status and incident tracking for the platform. |
. | No information available |
|
Escalation Matrix for Support Documented escalation path for unresolved support issues. |
. | No information available |
|
Multi-Channel Support (email/phone/chat) Support delivered over several communication channels. |
. | No information available |
|
Annual Review Meetings Scheduled business/technical review with vendor. |
. | No information available |
|
Third-Party Audit Availability Audit reports and certifications available to clients. |
. | No information available |
AML/KYC Compliance Software for Compliance
Systems for screening clients against watchlists, monitoring transactions for suspicious activity, and maintaining regulatory compliance documentation.
More AML/KYC Compliance Software
More Compliance ...
Client Screening and Onboarding
(0 Yes /0 Known /11 Possible features)
|
Identity Document Verification Ability to verify government-issued identity documents (passports, national IDs, etc.) electronically. |
. | No information available |
|
Facial Recognition/Matching Matches client-provided photos with ID documents using facial recognition technology. |
. | No information available |
|
Sanction List Screening Checks clients against global and local sanction, PEP, and watchlists. |
. | No information available |
|
Adverse Media Screening Searches for negative news related to clients using media and public data sources. |
. | No information available |
|
Ongoing Customer Monitoring Continuously screens existing clients for changes in status or newly published risks. |
. | No information available |
|
Risk Scoring Engine Assigns dynamic risk scores to clients based on risk factors and behaviors. |
. | No information available |
|
Regulatory Jurisdiction Coverage Number of countries or jurisdictions supported for compliance checks. |
. | No information available |
|
Language Support Number of languages supported for global client onboarding and screening. |
. | No information available |
|
Enhanced Due Diligence Handling Supports additional data collection and review for high risk clients. |
. | No information available |
|
Batch Processing Capability Ability to process multiple client screenings at once. |
. | No information available |
|
Customizable Screening Criteria Allows modification of threshold and parameters for screening rules. |
. | No information available |
Transaction Monitoring
(0 Yes /0 Known /11 Possible features)
|
Real-Time Transaction Monitoring Automatically scans transactions for suspicious patterns as they occur. |
. | No information available |
|
Behavioral Pattern Detection Uses profiling and analytics to detect unusual or unexpected patterns. |
. | No information available |
|
Rule-Based Alert System Configurable rules trigger alerts for pre-defined risk scenarios. |
. | No information available |
|
Machine Learning/AI Analytics Employs AI models to detect previously unknown or emerging risks. |
. | No information available |
|
Alert Prioritization Ranks alerts based on severity and risk relevance for efficient case handling. |
. | No information available |
|
False Positive Management System features to reduce unnecessary alerts and streamline review. |
. | No information available |
|
Volume Handling Capacity Maximum number of transactions monitored per second. |
. | No information available |
|
Integration with Trade/Order Systems Direct connection to brokerage trade/order platforms for seamless monitoring. |
. | No information available |
|
Peer Group Analysis Compares client behavior against similar client group averages. |
. | No information available |
|
Historical Data Analysis Supports backtesting and review of historical transactions for compliance audits. |
. | No information available |
|
Automated Case Escalation Automatically escalates suspicious cases for compliance officer review. |
. | No information available |
Watchlist Management
(0 Yes /0 Known /10 Possible features)
|
Integrated Global Lists Supports all major regulatory and financial watchlists (OFAC, EU, UN, etc.). |
. | No information available |
|
Custom List Support Allows firms to upload and manage their own internal or regional watchlists. |
. | No information available |
|
Automated List Updates Regularly and automatically fetches the latest list changes. |
. | No information available |
|
Version Control Tracks list changes and maintains history for audit purposes. |
. | No information available |
|
List Capacity Maximum number of entries supported per watchlist. |
. | No information available |
|
Fuzzy Matching Algorithms Detects similar names or entities with variable spellings. |
. | No information available |
|
Alias Handling Supports multiple aliases/names for the same person or entity. |
. | No information available |
|
Bulk List Import/Export Allows batch file management for lists. |
. | No information available |
|
Automated Screening Scheduling Configurable schedules for periodic screening runs. |
. | No information available |
|
Geo-Restriction Handling Manages restricted or high-risk regions and jurisdictions. |
. | No information available |
Case Management and Workflow
(0 Yes /0 Known /10 Possible features)
|
Integrated Case File Creation Automatically creates case files upon detection of alerts or suspicious activities. |
. | No information available |
|
Investigation Workflow Engine Guided process for analysts through investigation, review, and resolution steps. |
. | No information available |
|
Audit Trail Logging Maintains detailed logs of all actions taken on a case for compliance. |
. | No information available |
|
Automated Regulatory Filing Generates and submits regulatory reports (e.g., SAR/STR) in the required formats. |
. | No information available |
|
Role-Based Access Control Restricts and manages access to cases based on user roles or responsibilities. |
. | No information available |
|
Escalation and Reassignment Supports multi-level escalation and assignment of cases. |
. | No information available |
|
Case Review SLAs Tracks and enforces service-level agreements for case review duration. |
. | No information available |
|
Document Storage Capacity Maximum storage allocated per case for supporting documents. |
. | No information available |
|
Automated Case Notification Notifies relevant users upon updates, assignment, or need for action. |
. | No information available |
|
Case Linking and Relationship Mapping Connects related cases or associates individuals/entities across cases. |
. | No information available |
Regulatory Compliance and Reporting
(0 Yes /0 Known /10 Possible features)
|
Pre-Built Regulatory Report Templates Includes standard report formats required by regulators (e.g., SAR, CTR, STR, KYC logs). |
. | No information available |
|
Custom Report Builder Enables users to design bespoke compliance reports. |
. | No information available |
|
Automated Scheduled Reporting Systematically delivers compliance reports at defined intervals. |
. | No information available |
|
Regulatory Data Retention Period Number of years for which compliance data is retained. |
. | No information available |
|
E-Filing Integration Supports direct submissions via regulatory authority electronic channels. |
. | No information available |
|
Multi-Jurisdictional Compliance Built-in features for different global regulatory regimes. |
. | No information available |
|
Audit Readiness Toolkit Compilation of tools and logs enabling rapid response to audits. |
. | No information available |
|
Data Anonymization/Redaction Ability to redact or anonymize sensitive customer information in reports. |
. | No information available |
|
Custom Regulatory Mapping Supports mapping of new or changing regulatory requirements. |
. | No information available |
|
Compliance Attestation Support Module for documentation and certification of compliance by officers. |
. | No information available |
Integration and Interoperability
(0 Yes /0 Known /10 Possible features)
|
API Access and Documentation Provides detailed APIs for integration with proprietary or third-party systems. |
. | No information available |
|
Batch Data Import/Export Handles large data sets for bulk upload or download operations. |
. | No information available |
|
Real-Time Data Feeds Supports consumption/production of streaming financial or compliance data. |
. | No information available |
|
Third-Party Data Provider Integration Easy integration with external KYC/AML data sources, credit bureaus, etc. |
. | No information available |
|
Compatibility with Core Banking Systems Designed for easy adoption by common brokerage and core financial platforms. |
. | No information available |
|
Customizable Webhooks Triggers actions in other systems upon specific compliance events. |
. | No information available |
|
SSO and Identity Provider Support Integrates with identity management and SSO for organizational identity control. |
. | No information available |
|
Plugin/Extension Support Can be extended with add-ons for specific compliance needs. |
. | No information available |
|
Connector Library Size Number of pre-built connectors to standard systems/platforms. |
. | No information available |
|
Legacy System Support Compatible with non-modern or legacy brokerage infrastructures. |
. | No information available |
User Interface and Usability
(0 Yes /0 Known /10 Possible features)
|
Customizable Dashboards Personalized views for compliance officers, executives, or investigators. |
. | No information available |
|
Mobile Accessibility Access to key features via mobile apps or responsive web interfaces. |
. | No information available |
|
User Workflow Automation Guided flows minimizing manual inputs in common compliance activities. |
. | No information available |
|
Search and Filtering Tools Advanced tools for rapid data retrieval and case filtering. |
. | No information available |
|
Bulk Action Tools Support for batch processing and bulk updates. |
. | No information available |
|
Multi-Language UI User interface offered in multiple languages. |
. | No information available |
|
Accessibility Compliance Meets accessibility standards such as WCAG for user inclusivity. |
. | No information available |
|
User Training and Help Center Built-in education modules and real-time assistance features. |
. | No information available |
|
Custom User Roles Tailorable user permissions for granular security and workflow management. |
. | No information available |
|
Performance/Load Times Average time taken for the UI to load main dashboards. |
. | No information available |
Security and Data Protection
(0 Yes /0 Known /10 Possible features)
|
Data Encryption In Transit/At Rest Encrypts all sensitive data both in motion and when stored. |
. | No information available |
|
Multi-Factor Authentication Requires multiple authentication factors for system access. |
. | No information available |
|
Access Logging and Monitoring Extensive logs of all user access and administrative actions. |
. | No information available |
|
Penetration Testing Frequency How often the system undergoes external security assessment. |
. | No information available |
|
Data Residency Options Supports choice of specific regions/countries for data storage. |
. | No information available |
|
Compliance with Industry Standards Adheres to standards such as ISO 27001, PCI DSS, GDPR. |
. | No information available |
|
User Session Time-Outs Automatic log-off after a period of inactivity. |
. | No information available |
|
Field-Level Data Masking Sensitive fields can be masked or hidden from unauthorized users. |
. | No information available |
|
Secure Audit Log Storage Ensures immutability and backup of critical audit logs. |
. | No information available |
|
Incident Response Procedures Documented processes for breach detection and notification. |
. | No information available |
Scalability and Performance
(0 Yes /0 Known /10 Possible features)
|
Concurrent User Limit Maximum number of users supported simultaneously. |
. | No information available |
|
Transaction Processing Latency Average time to process and analyze a single transaction. |
. | No information available |
|
Uptime/Availability SLA Guaranteed system availability often expressed as a percentage. |
. | No information available |
|
Data Ingestion Rate Speed at which system can ingest new compliance data. |
. | No information available |
|
Horizontal Scaling Support System supports scaling across servers/nodes to accommodate growth. |
. | No information available |
|
Performance Monitoring Tools Built-in dashboards and alerts on system performance metrics. |
. | No information available |
|
Cloud Deployment Option System can be deployed as a cloud (SaaS) or hybrid solution. |
. | No information available |
|
On-Premise Deployment Option Supports local/internal hosting for sensitive or regulated data. |
. | No information available |
|
Disaster Recovery RTO Recovery Time Objective in case of system outage. |
. | No information available |
|
Database Size Limit Maximum database size supported without performance loss. |
. | No information available |
Maintenance and Support
(0 Yes /0 Known /10 Possible features)
|
24/7 Support Availability Round-the-clock access to technical and compliance support. |
. | No information available |
|
Dedicated Account Manager Single point of contact for service and issue escalation. |
. | No information available |
|
Self-Service Knowledge Base Extensive library of documentation, FAQs, and training material. |
. | No information available |
|
Regular System Updates Frequency of non-disruptive security, functionality and rule updates. |
. | No information available |
|
Custom SLA Options Ability to define support levels and response times contractually. |
. | No information available |
|
Uptime Guarantee Contractual uptime guarantee for system operation. |
. | No information available |
|
Automated Backup Scheduling Scheduled, automated backups of all system and client data. |
. | No information available |
|
Patch Management Tools Automation of system security patching and compliance rule changes. |
. | No information available |
|
User Feedback Loop Mechanisms for users to submit feedback and feature requests. |
. | No information available |
|
Multi-Tier Support Levels Choose from basic to premium support plans based on needs. |
. | No information available |
Cost and Licensing
(0 Yes /0 Known /10 Possible features)
|
Transparent Pricing Model Clearly published and predictable licensing or usage costs. |
. | No information available |
|
Pay-As-You-Go Option Usage-based billing for modular feature access. |
. | No information available |
|
Volume Discounts Available Lower per-unit pricing as transaction or client count increases. |
. | No information available |
|
Free Trial/POC Period for free evaluation or proof of concept. |
. | No information available |
|
Feature-Based Licensing Modular pricing per individual function/module. |
. | No information available |
|
Perpetual License Option Option to purchase software outright rather than as a subscription. |
. | No information available |
|
Annual Billing Option Discounted pricing for annual upfront payment. |
. | No information available |
|
Multi-Entity Licensing Special terms for multi-subsidiary or group licensing. |
. | No information available |
|
Seat/User License Cap Maximum number of named users included without additional charges. |
. | No information available |
|
Additional Data Storage Pricing Published price per additional unit of data storage. |
. | No information available |
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