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Cloud-based operational risk management solution with risk assessment, control mapping, incident management, and reporting functions. Includes specific configurations for pension fund governance, third-party risk, and retirement plan administration compliance.
Systems that identify, monitor, and mitigate risks related to internal processes, people, and systems, including incident tracking, control testing, and key risk indicator monitoring specific to pension operations.
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Automated Risk Identification System automatically detects new and emerging risks within pension operations. |
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Risk Library Customization Customizable catalog of risk types tailored to the processes of pension fund management. |
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Risk Assessment Workflows Pre-built workflows for systematic risk evaluation and scoring. |
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Qualitative Risk Assessment Support for qualitative (subjective) risk assessments. |
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Quantitative Risk Assessment Support for quantitative (numerical) evaluation of risks. |
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Inherent vs. Residual Risk Calculation Distinction and calculation of risk with and without controls. |
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Heatmap Visualization Graphical heatmaps for risk assessment results. |
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Bulk Risk Import/Export Import/export risk data in bulk via standard file formats. |
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Risk Scoring Customization Ability to define custom risk scoring and weighting rules. |
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Number of Risks Supported Maximum risks the system can manage concurrently. |
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Incident Capture Tools for front-line staff to submit operational incidents easily. |
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Incident Categorization Customizable fields to classify incident types, sources, and impacts. |
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Automated Incident Notification Automatic notifications to relevant personnel upon incident recording. |
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Root Cause Analysis Support Template-driven process for investigating and assigning incident causes. |
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Corrective Action Tracking Assign, monitor, and follow up on remediation actions. |
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Near-Miss Logging Ability to log and analyze near-miss events. |
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Loss Data Repository Centralized database for historical operational loss data. |
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Incident Resolution Time Average time taken to resolve an incident. |
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Attachment Upload Upload supporting documents or evidence to incidents. |
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Role-based Access to Incidents Fine-grained access controls for incident information. |
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Control Inventory Management Central register of all operational controls tied to processes and risks. |
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Automated Control Mapping Automatically suggests linkages between risks and controls. |
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Control Testing Campaigns Schedule and manage periodic and ad hoc control effectiveness tests. |
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Control Design & Operating Effectiveness Separate documentation and evaluation of design and operating effectiveness. |
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Sampling Methods for Testing Enables random or systematic sample selection for control testing. |
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Test Evidence Attachment Upload evidence files for each control test conducted. |
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Automated Test Reminders Alerts and reminders for upcoming or overdue control tests. |
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Control Weakness Management Logging and remediation workflows for failed control tests. |
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Segregation of Duties Detection Identifies potential conflicts in user duties within controls. |
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Number of Controls Supported Maximum controls the system can handle. |
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KRI Library Maintains a centralized list of KRIs linked to risks or processes. |
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Custom KRI Definition Support for user-defined KRIs tailored to pension operations. |
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Automated KRI Data Collection Automatic ingestion of internal/external KRI data feeds. |
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Thresholds and Escalation Rules Configurable threshold levels and escalation triggers when exceeded. |
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Historical KRI Trend Analysis Visualization and analysis of trends in KRI values over time. |
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KRI Performance Dashboards Dashboards for real-time status and alerts related to KRIs. |
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Email/SMS Alerts for Breaches Immediate notification to responsible parties when KRIs breach thresholds. |
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Integration with External Systems Ability to collect KRI data from third-party tools (e.g., HR, ITSM systems). |
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Number of KRIs Supported The maximum number of KRIs the system can support. |
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KRI Calculation Frequency The minimum interval at which KRIs can be updated/calculated. |
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Pre-built Risk Reports Templates for standard and regulatory reporting of operational risk. |
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Ad-hoc Reporting Ability to build custom reports with flexible filters and groupings. |
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Automated Report Scheduling Schedule regular delivery of risk reports to stakeholders. |
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Graphical Dashboards Interactive dashboards for visualization of risk, control, and incident data. |
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Export to PDF/Excel/CSV Exports reports in standard business formats. |
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Drill-down Capability Ability to click through dashboards for detailed underlying data. |
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Real-Time Analytics Near real-time updates of dashboards and reports. |
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Role-based Report Access Access controls for sensitive reports or dashboards. |
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Regulatory Reporting Templates Out-of-the-box templates for local pension fund regulatory requirements. |
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Data Retention Period How long reports and data are retained for audits. |
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Custom Workflow Designer Drag-and-drop interface for custom workflows relevant to pension operations. |
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Automated Task Assignment Automatically assigns and notifies responsible staff for tasks. |
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Escalation Matrix Rule-based escalation of overdue or critical tasks. |
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Approval Routing Flexible approval chains for risk actions and exceptions. |
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Commenting & Collaboration Internal notes, comments, and tagging for improved collaboration. |
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Calendar Integration Sync with corporate calendars for reminders and deadlines. |
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Workflow Runtime Performance Average time to execute automated workflow steps. |
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Pre-built Pension Workflows Library of sample risk management workflows tailored to pension funds. |
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Workflow Audit Trails Complete log of workflow activities and task handovers. |
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User Notification Preferences Customizable notification methods per user or group. |
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Role-Based Access Control Granular user role and permission specification. |
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Single Sign-On (SSO) Supports enterprise authentication (e.g., SAML, OAuth2). |
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Multi-factor Authentication (MFA) Requires an additional verification step for logins. |
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Data Encryption At Rest All stored data is encrypted. |
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Data Encryption In Transit Data transmissions are encrypted end-to-end. |
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Audit Logging Complete and immutable logs of system and user actions. |
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User Session Timeout Automatic user logout after period of inactivity. |
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IP Whitelisting Restrict access to specific IP address ranges. |
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Data Masking Sensitive fields are masked from unauthorized users. |
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GDPR/Privacy Compliance Features Enables privacy rights requests, consent tracking, and data portability. |
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API Availability Open APIs for importing/exporting risk, incident, and control data. |
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Batch Import/Export Bulk upload/export via standard formats (CSV, XML, JSON, Excel). |
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Pre-built Integrations Ready-made connectors for common pension or ERP platforms. |
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Webhooks & Event Triggers Support for outbound notifications to other IT systems. |
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Real-Time Data Sync Bi-directional updates with other systems in near real-time. |
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Custom Field Mapping User-defined field mapping for data transfer. |
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Flat File Transfer Scheduling Automated batch file exchange by schedule. |
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Number of Integration Endpoints Supported Maximum number of simultaneous third-party endpoints. |
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Integration Latency Average delay between event and data availability in system. |
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Data Validation Rules Customizable validation checks for inbound data. |
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Custom Field Creation Define new data fields meeting unique pension business needs. |
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Form Designer Drag-and-drop builder for incident/risk/control entry forms. |
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Localization (Language & Currency) Supports multiple languages and currencies used by pension funds. |
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Mobile Access Native or web-optimized apps for incident and risk management on-the-go. |
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User Training Documentation Comprehensive help guides and onboarding materials included. |
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Accessibility Compliance Meets standards (e.g., WCAG) for disability access. |
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System Navigation Speed Average time for page-to-page navigation. |
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Configurable User Dashboards Users can personalize home screens with relevant widgets. |
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Bulk Data Edit Edit multiple records at once via bulk actions. |
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Search & Filter Tools Advanced search and filter options across all data modules. |
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Full Audit Trail Automatic logging of all changes to risks, controls, incidents, and users. |
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Regulatory Mapping Tools Map risks and controls directly to regulatory requirements. |
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Attestation Workflow Facilitates routine sign-off by control/process owners. |
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Audit Evidence Repository Centralized location for storing audit documentation. |
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Custom Compliance Checklists User-defined checklists for regulatory or procedural checks. |
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Automated Compliance Alerts Automatic notifications of non-compliance or overdue certifications. |
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Audit Scheduling Calendar-based planning for audits and reviews. |
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Findings Management Tracking, remediation, and reporting on audit findings. |
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On-demand Audit Reports Generate audit-ready documentation instantly. |
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Number of Audit Logs Retained How many audit trail entries are retained per record. |
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