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Compliance Archiving Suite from Actiance
This suite allows organizations to capture, archive, and analyze communications across multiple platforms, ensuring compliance with various regulations. It provides powerful search and retrieval tools and enhanced analytics to monitor communication.
Product analysis by function
Secure Communication Monitoring for Risk & Compliance
Systems that capture, archive, and monitor electronic communications including email, chat, and voice to ensure compliance with recordkeeping requirements and prevent inappropriate communications.
More Secure Communication Monitoring
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Data Security
(0 Yes /0 Known /15 Possible features)
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End-to-End Encryption Ensures all data transmissions are encrypted between communicating parties. |
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Data at Rest Encryption Protects stored data from unauthorized access using encryption. |
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Transport Layer Security (TLS) Utilizes TLS protocols for secure communications. |
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Key Management Robust system for managing encryption keys, including rotation and revocation policies. |
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Data Masking Ability to mask sensitive data to prevent unauthorized disclosure. |
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Zero Trust Architecture Implements principles of zero trust to restrict lateral movement and access. |
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Secure APIs APIs are protected with authentication and rate-limiting to prevent abuse. |
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Audit Logging Maintains secure logs of all actions and changes for audit trail. |
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Data Loss Prevention (DLP) Monitors and prevents unauthorized data exfiltration. |
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Anonymization/Pseudonymization Ability to anonymize or pseudonymize sensitive data for compliance. |
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Multi-Factor Authentication Requires multiple forms of authentication for system access. |
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Intrusion Detection Monitors data environments for signs of intrusion or compromise. |
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Compliance with Standards Adheres to recognized security standards such as ISO 27001 or SOC 2. |
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Security Patch Management Ensures prompt deployment of security updates and patches. |
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Granular Access Controls Fine-grained user and role-based access permissions. |
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Communication Channel Coverage
(0 Yes /0 Known /12 Possible features)
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Email Monitoring Can capture and analyze email communications from various providers. |
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Instant Messaging Monitoring Supports chat applications like Bloomberg, Teams, Slack, and WhatsApp. |
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Voice Communication Monitoring Records and analyzes voice calls for compliance. |
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Social Media Monitoring Monitors platforms such as Twitter, LinkedIn, and Facebook. |
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SMS/Text Message Monitoring Captures and analyzes text messages including SMS and MMS. |
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Video Conferencing Monitoring Supports monitoring of Zoom, WebEx, and similar video platforms. |
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Mobile Device Integration Ability to monitor communications on mobile platforms. |
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Multi-Language Support Understands and processes communications in multiple languages. |
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Cloud App Integration Integrates with SaaS communication tools. |
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Real-time Data Capture Ability to monitor and capture communications in real time. |
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Legacy System Integration Compatibility with on-premise and older systems. |
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Custom Channel Support Option to configure and monitor bespoke channels. |
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Regulatory Compliance
(0 Yes /0 Known /10 Possible features)
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MiFID II Compliance Ensures monitoring features enable compliance with MiFID II. |
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SEC/FINRA Compliance Features suited for SEC/FINRA communication surveillance requirements. |
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GDPR Support Facilitates privacy and data protection under the European GDPR. |
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Retention Policy Management Configurable message retention periods for regulatory requirements. |
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Automated Compliance Reporting Generates reports and monitoring summaries for auditors and regulators. |
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Pre-configured Policy Templates Templates for standard compliance monitoring based on best practices. |
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Exportable Audit Trails Easily exportable, immutable logs to share with regulators. |
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Data Sovereignty Controls Ensures data remains within legally required geographic boundaries. |
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Certification Documentation Provides compliance certificates and documentation support. |
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Workflow for Legal Hold Supports litigation hold requirements on communication records. |
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Risk Detection & Analytics
(0 Yes /0 Known /11 Possible features)
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Keyword and Phrase Detection Advanced filtering to detect sensitive, risky, or banned terms. |
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Machine Learning/AI Detection AI-based pattern recognition for advanced risk insight and anomaly detection. |
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Natural Language Processing (NLP) Uses NLP to understand context and intent in communications. |
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Sentiment Analysis Determines sentiment/tone to help flag negative or escalating conversations. |
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Behavioral Analytics Identifies unusual behaviors such as off-channel or after-hours contact. |
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Insider Threat Detection Flags activities indicative of insider threats or compliance breaches. |
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Automated Alert Generation Automatically generates alerts for high-risk communications. |
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False Positive Reduction Tools Features for tuning and fine-tuning engines to minimize false positives. |
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Rule-Based Monitoring Flexible creation of rules and scenarios for detection. |
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Customizable Risk Scoring Assigns risk scores based on detected patterns and behaviors. |
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Volume of Communications Processed Maximum amount of data/messages processed per day. |
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Review and Investigation Tools
(0 Yes /0 Known /10 Possible features)
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Case Management Integrated dashboards for assigning, tracking, and closing compliance cases. |
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Alert Workflow Management Custom workflows for triaging and resolving flagged incidents. |
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Evidence Preservation Capabilities to lock and secure critical evidence for legal or compliance needs. |
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Search and Filtering Advanced querying, filtering, and sorting for efficient review. |
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Keyword Highlighting Highlights detected keywords and phrases in investigator view. |
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Bulk Actions Supports bulk tagging, commenting, escalation, or closure of alerts. |
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Collaboration Tools Allows multiple reviewers to collaborate, communicate, and add notes. |
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Annotation and Tagging Ability to annotate and tag communications for future reference. |
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Export and Print Options Enables secure export or print of evidence for regulatory requests. |
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Time to Resolution Average time taken to close an alert or investigation. |
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Scalability & Performance
(0 Yes /0 Known /8 Possible features)
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User Scalability Maximum concurrent or supported users. |
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Data Storage Capacity Maximum amount of data that can be stored. |
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Processing Speed Average speed at which messages or records are processed. |
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Cloud Deployment Options Availability of cloud-native, on-premises, or hybrid deployment. |
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High Availability Designed for minimal downtime with autoscaling and redundancy. |
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Disaster Recovery Built-in capabilities to recover from failures or outages. |
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Load Balancing Distributes workload across resources to ensure stability. |
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Elastic Storage Automatically scales storage with data growth. |
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User Experience & Accessibility
(0 Yes /0 Known /9 Possible features)
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Intuitive Dashboard Modern, clear user interface for quick overview and navigation. |
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Customizable Views Personalized dashboard, reporting, and alert configurations. |
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Role-Based Access Control Functionality and access limited by user roles and permissions. |
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Single Sign-On (SSO) Integration with enterprise SSO providers for seamless access. |
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Mobile Access Ability to access monitoring functions from mobile devices. |
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Accessibility Compliance Adherence to standards such as WCAG for disabled users. |
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Multi-Lingual Interface User interface available in multiple languages. |
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Self-Service Help/Training Embedded support resources, tutorials, and documentation. |
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Notification Preferences Users can customize the types and frequency of alerts/notifications. |
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Integration & Interoperability
(0 Yes /0 Known /8 Possible features)
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Open API Comprehensive API for integrating with other enterprise systems. |
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HR System Integration Ability to import user/entity metadata from HR databases. |
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SIEM Integration Integrates with Security Information and Event Management tools. |
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Data Export Capabilities Supports export of raw and processed data to external systems. |
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Active Directory Compatibility Syncs with corporate directory and identity management solutions. |
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Custom Integration Support Provides professional services for custom integrations. |
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Webhook Notifications Supports real-time event notification through webhooks. |
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Third-party Marketplace Connectors Integration-ready connectors for popular SaaS and compliance tools. |
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Reporting & Visualization
(0 Yes /0 Known /8 Possible features)
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Custom Report Builder Easy-to-use interface for generating tailored reports. |
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Scheduled Reporting Automated delivery of regular reports to specified recipients. |
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Export to Multiple Formats Reports can be exported to PDFs, Excel, CSV, etc. |
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Data Visualization Tools Graphs, heatmaps, and other visual tools to spot trends. |
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Drill-Down Capabilities Ability to investigate from aggregated data down to individual messages. |
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Regulatory Filing Support Templates and exports for regulatory reporting. |
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Access Control on Reports Limits report access by user/role. |
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Historical Data Comparison Compare metrics and alert rates over different timeframes. |
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Privacy & Ethical Controls
(0 Yes /0 Known /8 Possible features)
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Privacy-by-Design Features Default settings and architectures protect user privacy. |
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Ethical Filtering Opportunities to exclude personal or confidential discussions from monitoring. |
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Employee Consent Management Tracks and enforces employee consent for monitored channels. |
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Privacy Notices and Disclosures Built-in mechanisms for notifying monitored users. |
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Redaction Tools Ability to redact data from records before access or sharing. |
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Right to be Forgotten Supports deletion of records upon legitimate requests. |
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Data Minimization Collects and retains only necessary data. |
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Access Review Automation Monitors and reports on who accesses what data and when. |
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Support & Maintenance
(0 Yes /0 Known /8 Possible features)
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24/7 Support Availability Round-the-clock customer or technical support. |
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Onboarding Assistance Help with initial setup, configuration, and migration. |
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Regular Updates Continuous improvement and maintenance with regular updates. |
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Knowledge Base Access Comprehensive support portal with documentation and FAQs. |
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User Community Active online community for sharing best practices and troubleshooting. |
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Dedicated Account Manager Single point-of-contact for customer relationship. |
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Service Level Agreement (SLA) Defined response and resolution times for support inquiries. |
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Training Options Availability of live or web-based training sessions. |
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