at Financial Technnology Year
This content is provided by FinTechBenchmarker.com who are responsible for the content. Please contact them if you have any questions.
Global Relay Archive from Global Relay
Global Relay Archive captures and stores communications including email, instant messaging, and social media for compliance, with advanced search capabilities and robust reporting tools.
Product analysis by function
Secure Communication Monitoring for Risk & Compliance
Systems that capture, archive, and monitor electronic communications including email, chat, and voice to ensure compliance with recordkeeping requirements and prevent inappropriate communications.
More Secure Communication Monitoring
More Risk & Compliance ...
Data Security
(0 Yes /0 Known /15 Possible features)
|
End-to-End Encryption Ensures all data transmissions are encrypted between communicating parties. |
. | No information available |
|
Data at Rest Encryption Protects stored data from unauthorized access using encryption. |
. | No information available |
|
Transport Layer Security (TLS) Utilizes TLS protocols for secure communications. |
. | No information available |
|
Key Management Robust system for managing encryption keys, including rotation and revocation policies. |
. | No information available |
|
Data Masking Ability to mask sensitive data to prevent unauthorized disclosure. |
. | No information available |
|
Zero Trust Architecture Implements principles of zero trust to restrict lateral movement and access. |
. | No information available |
|
Secure APIs APIs are protected with authentication and rate-limiting to prevent abuse. |
. | No information available |
|
Audit Logging Maintains secure logs of all actions and changes for audit trail. |
. | No information available |
|
Data Loss Prevention (DLP) Monitors and prevents unauthorized data exfiltration. |
. | No information available |
|
Anonymization/Pseudonymization Ability to anonymize or pseudonymize sensitive data for compliance. |
. | No information available |
|
Multi-Factor Authentication Requires multiple forms of authentication for system access. |
. | No information available |
|
Intrusion Detection Monitors data environments for signs of intrusion or compromise. |
. | No information available |
|
Compliance with Standards Adheres to recognized security standards such as ISO 27001 or SOC 2. |
. | No information available |
|
Security Patch Management Ensures prompt deployment of security updates and patches. |
. | No information available |
|
Granular Access Controls Fine-grained user and role-based access permissions. |
. | No information available |
Communication Channel Coverage
(0 Yes /0 Known /12 Possible features)
|
Email Monitoring Can capture and analyze email communications from various providers. |
. | No information available |
|
Instant Messaging Monitoring Supports chat applications like Bloomberg, Teams, Slack, and WhatsApp. |
. | No information available |
|
Voice Communication Monitoring Records and analyzes voice calls for compliance. |
. | No information available |
|
Social Media Monitoring Monitors platforms such as Twitter, LinkedIn, and Facebook. |
. | No information available |
|
SMS/Text Message Monitoring Captures and analyzes text messages including SMS and MMS. |
. | No information available |
|
Video Conferencing Monitoring Supports monitoring of Zoom, WebEx, and similar video platforms. |
. | No information available |
|
Mobile Device Integration Ability to monitor communications on mobile platforms. |
. | No information available |
|
Multi-Language Support Understands and processes communications in multiple languages. |
. | No information available |
|
Cloud App Integration Integrates with SaaS communication tools. |
. | No information available |
|
Real-time Data Capture Ability to monitor and capture communications in real time. |
. | No information available |
|
Legacy System Integration Compatibility with on-premise and older systems. |
. | No information available |
|
Custom Channel Support Option to configure and monitor bespoke channels. |
. | No information available |
Regulatory Compliance
(0 Yes /0 Known /10 Possible features)
|
MiFID II Compliance Ensures monitoring features enable compliance with MiFID II. |
. | No information available |
|
SEC/FINRA Compliance Features suited for SEC/FINRA communication surveillance requirements. |
. | No information available |
|
GDPR Support Facilitates privacy and data protection under the European GDPR. |
. | No information available |
|
Retention Policy Management Configurable message retention periods for regulatory requirements. |
. | No information available |
|
Automated Compliance Reporting Generates reports and monitoring summaries for auditors and regulators. |
. | No information available |
|
Pre-configured Policy Templates Templates for standard compliance monitoring based on best practices. |
. | No information available |
|
Exportable Audit Trails Easily exportable, immutable logs to share with regulators. |
. | No information available |
|
Data Sovereignty Controls Ensures data remains within legally required geographic boundaries. |
. | No information available |
|
Certification Documentation Provides compliance certificates and documentation support. |
. | No information available |
|
Workflow for Legal Hold Supports litigation hold requirements on communication records. |
. | No information available |
Risk Detection & Analytics
(0 Yes /0 Known /11 Possible features)
|
Keyword and Phrase Detection Advanced filtering to detect sensitive, risky, or banned terms. |
. | No information available |
|
Machine Learning/AI Detection AI-based pattern recognition for advanced risk insight and anomaly detection. |
. | No information available |
|
Natural Language Processing (NLP) Uses NLP to understand context and intent in communications. |
. | No information available |
|
Sentiment Analysis Determines sentiment/tone to help flag negative or escalating conversations. |
. | No information available |
|
Behavioral Analytics Identifies unusual behaviors such as off-channel or after-hours contact. |
. | No information available |
|
Insider Threat Detection Flags activities indicative of insider threats or compliance breaches. |
. | No information available |
|
Automated Alert Generation Automatically generates alerts for high-risk communications. |
. | No information available |
|
False Positive Reduction Tools Features for tuning and fine-tuning engines to minimize false positives. |
. | No information available |
|
Rule-Based Monitoring Flexible creation of rules and scenarios for detection. |
. | No information available |
|
Customizable Risk Scoring Assigns risk scores based on detected patterns and behaviors. |
. | No information available |
|
Volume of Communications Processed Maximum amount of data/messages processed per day. |
. | No information available |
Review and Investigation Tools
(0 Yes /0 Known /10 Possible features)
|
Case Management Integrated dashboards for assigning, tracking, and closing compliance cases. |
. | No information available |
|
Alert Workflow Management Custom workflows for triaging and resolving flagged incidents. |
. | No information available |
|
Evidence Preservation Capabilities to lock and secure critical evidence for legal or compliance needs. |
. | No information available |
|
Search and Filtering Advanced querying, filtering, and sorting for efficient review. |
. | No information available |
|
Keyword Highlighting Highlights detected keywords and phrases in investigator view. |
. | No information available |
|
Bulk Actions Supports bulk tagging, commenting, escalation, or closure of alerts. |
. | No information available |
|
Collaboration Tools Allows multiple reviewers to collaborate, communicate, and add notes. |
. | No information available |
|
Annotation and Tagging Ability to annotate and tag communications for future reference. |
. | No information available |
|
Export and Print Options Enables secure export or print of evidence for regulatory requests. |
. | No information available |
|
Time to Resolution Average time taken to close an alert or investigation. |
. | No information available |
Scalability & Performance
(0 Yes /0 Known /8 Possible features)
|
User Scalability Maximum concurrent or supported users. |
. | No information available |
|
Data Storage Capacity Maximum amount of data that can be stored. |
. | No information available |
|
Processing Speed Average speed at which messages or records are processed. |
. | No information available |
|
Cloud Deployment Options Availability of cloud-native, on-premises, or hybrid deployment. |
. | No information available |
|
High Availability Designed for minimal downtime with autoscaling and redundancy. |
. | No information available |
|
Disaster Recovery Built-in capabilities to recover from failures or outages. |
. | No information available |
|
Load Balancing Distributes workload across resources to ensure stability. |
. | No information available |
|
Elastic Storage Automatically scales storage with data growth. |
. | No information available |
User Experience & Accessibility
(0 Yes /0 Known /9 Possible features)
|
Intuitive Dashboard Modern, clear user interface for quick overview and navigation. |
. | No information available |
|
Customizable Views Personalized dashboard, reporting, and alert configurations. |
. | No information available |
|
Role-Based Access Control Functionality and access limited by user roles and permissions. |
. | No information available |
|
Single Sign-On (SSO) Integration with enterprise SSO providers for seamless access. |
. | No information available |
|
Mobile Access Ability to access monitoring functions from mobile devices. |
. | No information available |
|
Accessibility Compliance Adherence to standards such as WCAG for disabled users. |
. | No information available |
|
Multi-Lingual Interface User interface available in multiple languages. |
. | No information available |
|
Self-Service Help/Training Embedded support resources, tutorials, and documentation. |
. | No information available |
|
Notification Preferences Users can customize the types and frequency of alerts/notifications. |
. | No information available |
Integration & Interoperability
(0 Yes /0 Known /8 Possible features)
|
Open API Comprehensive API for integrating with other enterprise systems. |
. | No information available |
|
HR System Integration Ability to import user/entity metadata from HR databases. |
. | No information available |
|
SIEM Integration Integrates with Security Information and Event Management tools. |
. | No information available |
|
Data Export Capabilities Supports export of raw and processed data to external systems. |
. | No information available |
|
Active Directory Compatibility Syncs with corporate directory and identity management solutions. |
. | No information available |
|
Custom Integration Support Provides professional services for custom integrations. |
. | No information available |
|
Webhook Notifications Supports real-time event notification through webhooks. |
. | No information available |
|
Third-party Marketplace Connectors Integration-ready connectors for popular SaaS and compliance tools. |
. | No information available |
Reporting & Visualization
(0 Yes /0 Known /8 Possible features)
|
Custom Report Builder Easy-to-use interface for generating tailored reports. |
. | No information available |
|
Scheduled Reporting Automated delivery of regular reports to specified recipients. |
. | No information available |
|
Export to Multiple Formats Reports can be exported to PDFs, Excel, CSV, etc. |
. | No information available |
|
Data Visualization Tools Graphs, heatmaps, and other visual tools to spot trends. |
. | No information available |
|
Drill-Down Capabilities Ability to investigate from aggregated data down to individual messages. |
. | No information available |
|
Regulatory Filing Support Templates and exports for regulatory reporting. |
. | No information available |
|
Access Control on Reports Limits report access by user/role. |
. | No information available |
|
Historical Data Comparison Compare metrics and alert rates over different timeframes. |
. | No information available |
Privacy & Ethical Controls
(0 Yes /0 Known /8 Possible features)
|
Privacy-by-Design Features Default settings and architectures protect user privacy. |
. | No information available |
|
Ethical Filtering Opportunities to exclude personal or confidential discussions from monitoring. |
. | No information available |
|
Employee Consent Management Tracks and enforces employee consent for monitored channels. |
. | No information available |
|
Privacy Notices and Disclosures Built-in mechanisms for notifying monitored users. |
. | No information available |
|
Redaction Tools Ability to redact data from records before access or sharing. |
. | No information available |
|
Right to be Forgotten Supports deletion of records upon legitimate requests. |
. | No information available |
|
Data Minimization Collects and retains only necessary data. |
. | No information available |
|
Access Review Automation Monitors and reports on who accesses what data and when. |
. | No information available |
Support & Maintenance
(0 Yes /0 Known /8 Possible features)
|
24/7 Support Availability Round-the-clock customer or technical support. |
. | No information available |
|
Onboarding Assistance Help with initial setup, configuration, and migration. |
. | No information available |
|
Regular Updates Continuous improvement and maintenance with regular updates. |
. | No information available |
|
Knowledge Base Access Comprehensive support portal with documentation and FAQs. |
. | No information available |
|
User Community Active online community for sharing best practices and troubleshooting. |
. | No information available |
|
Dedicated Account Manager Single point-of-contact for customer relationship. |
. | No information available |
|
Service Level Agreement (SLA) Defined response and resolution times for support inquiries. |
. | No information available |
|
Training Options Availability of live or web-based training sessions. |
. | No information available |
This data was generated by an AI system. Please check
with the supplier. More here
While you are talking to them, please let them know that they need to update their entry.