at Financial Technnology Year
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Mitel
Mitel is a global market leader in business communications, powering more than two billion business connections with cloud, enterprise and next-gen collaboration applications.
Email: info@mitel.com
Phone: +1 888-545-8454
products
MiContact Center Business
Category: Call Center Technology
A contact center solution with financial services capabilities for pension fund management. Features include secure member verification, intelligent routing based on member profiles, self-service pension calculators, document sharing, and integration with pension administration systems to provide comprehensive member information..
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Mitel MiVoice Call Recording
Category: Call Recording and Quality Monitoring Systems
Call and screen capture, encryption, live monitoring, agent scoring, and automated quality management. Ensures regulatory compliance and customer experience improvement in insurance..
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