at Financial Technnology Year
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Genesys
Genesys is a global leader in cloud customer experience and contact center solutions, delivering seamless customer journeys across digital and voice channels.
Email: info@genesys.com
Phone: +1 888-436-3797
products
Genesys Cloud CX for Insurance
Category: Contact Center Solutions
Category: Chatbot and Virtual Assistant Platforms
AI-powered omnichannel engagement, workforce optimization, analytics, automated outbound campaigns, advanced routing, and integrations with insurance core systems. Offers HIPAA compliance, automated claim status checks, and personalized service based on policy information..
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