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Enghouse Interactive
Enghouse Interactive delivers technology and expertise to maximize the value of customer interactions for the financial services industry with a wide range of contact center and customer experience solutions.
Email: sales@enghouse.com
Phone: +1 905-946-3200
Web: https://www.enghouseinteractive.com/
products
Enghouse Interactive Contact Center
Category: Call Center Technology
A contact center solution for financial services with specialized capabilities for pension fund administration. Features include secure authentication, member data access, integrated knowledge bases for pension information, regulatory compliant recording, and integration with pension administration systems for seamless member service..
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Enghouse Interactive IVR
Category: Interactive Voice Response (IVR) Systems
Robust IVR for insurance customer service: supports self-service, policy claims, mobile and web integration, speech recognition, and agent-assisted service escalation..
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