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Nuance Communications
Nuance Communications (now part of Microsoft) is a leader in conversational AI and ambient intelligence solutions for enterprises worldwide.
Email: insurance.solutions@nuance.com
Phone: +1 781-565-5000
products
Nuance Gatekeeper IVR
Category: Interactive Voice Response (IVR) Systems
Advanced IVR system with voice biometrics for secure authentication, natural language understanding, automated insurance inquiries, multi-language support, and integration with insurance core systems. Specializes in fraud prevention through voice authentication while providing self-service options for policy information, claims, and payments..
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Nuance Virtual Assistant for Insurance
Category: Chatbot and Virtual Assistant Platforms
Sophisticated conversational AI platform with insurance capabilities including claims filing assistance, policy servicing, premium payment processing, and coverage explanations. Features include natural language understanding, biometric authentication, conversational analytics, and omnichannel deployment..
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